Ratings based on 2,789 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodbridge, NJ

Great hotel adjacent to airport.

Posted Jul 25, 2017
Chose hotel for location. Very satisfied. Adjoins Sky Mall & can walk to terminal. Lovely atmosphere with many shops nearby.
2 out of 5
by A verified traveler

Have had better rooms at half the price

Posted Jul 22, 2017
Pros: the staff
Cons: see above
No room darkening shade or curtain, as room faced the glass front wall of sky city...mattress was too soft...pillow was barely existant
Comment from Hotel Management
Jul 24, 2017 by Elin, Hotel Management
Hello! Thank you for taking the time to give us valuable feedback regarding your recent stay with us. I am sorry to hear that you had trouble sleeping in the room you had. I hope you know that our front desk staff is available day and night with a single press on the One-Touch-Service-button on the telephone and we always do our best to help with any problems that may occur. I hope we will get the chance to exceed your expectations next time you are passing Arlanda Airport. Kind regards, Elin Ahlmark, Guest Service Agent
2 out of 5
by A verified traveler

Hotel Heating and Cooling System

Posted Jul 12, 2017
Cons: The in-room cooling system needs to be matched to the type of bedding provided..
The hotel's HVAC system did not allow us to cool the room so that we could make use of the thick comforters placed on the beds. So, after several hours of missed sleep, we stripped the comforters our of their "sacks" and used only the "sacks". We slept less than fours hours before awakening at five o'clock to make a 7:45 a.m. flight. Regards, James E. Anderson
Comment from Hotel Management
Jul 18, 2017 by Customer Care, Hotel Management
Dear Mr. Anderson, Thank you for taking the time to write us a review. I regret to hear you had difficulties with the HVAC system in your room and that it caused you to lose sleep. Your feedback is important to us and will be shared with the hotel management team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted Jul 11, 2017
Pros: Right in the airport didn't have to go to far, l facilities and staff were great
Cons: Nothing to improve
Location: In the airport, you have shops and restaurants, room service all good
My stay was well worth it, for the service and convenience for my travel
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hello! Thank you for staying at Radisson Blu Skycity Hotel and thank you for your very nice review! Welcome back again soon! Kind regards, Elin Ahlmark, Guest Service Agent
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland,CA

Inside Arlanda airport.

Posted Jul 7, 2017
Convenient airport hotel!!! Closest hotel to terminal 4&5. Located in Sky City mall. Fantastic staff! Allowed us early check-in with paid upgrade to business class rooms. It was worth it to check in hours early and also included buffet breakfast which made it worth the upgrade. Great smoked salmon and Brie! Will miss their showers; better outflow than at home! Would stay again!
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hello! Thank you for staying at Radisson Blu Skycity Hotel and thank you for your nice review! I hope we will see you here soon again, welcome back! Kind regards, Elin Ahlmark, Guest Service Agent
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Stockholm Airport

Posted Jul 7, 2017
Pros: The location
Fantastic, hotel located above airport terminal no 5 where we had to check in for flight, a five minutes stroll.
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hello! Thank you for taking the time to review your stay with us and thank you for your kind words. Welcome back! Kind regards, Elin Ahlmark, Guest Service Agent
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location at the airport.

Posted Jul 5, 2017
Rooms were very quiet even though the hotel is in Sky City
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hi there! Thank you for taking the time to comment on your stay with us. I am happy to hear that our soundproof windows did their job well and kept all the Skycity noise out of your room. Welcome back! Kind regards, Elin Ahlmark, Guest Service Agent
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

A godsend when arriving at midnight

Posted Jul 5, 2017
Pros: As above
Cons: The drain from the bath leaked onto the floor when I pulled the plug out.
Location: Ultra-convenient for travellers
An extremely positive experience. I left my luggage there for two weeks before returning to Stockholm. It was quick and easy to retrieve it at midnight. Check in and out was quick and trrouble-free. All good.
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hello Janet! Thank you for staying at Radisson Blu Skycity Hotel and thank you for your nice reivew! I am delighted to hear that you had a comfortable stay and that we could help you with your luggage during your time away from Stockholm. Welcome back! Kind regards, Elin Ahlmark, Guest Service Agent
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Literally in the airport!

Posted Jul 2, 2017
Pros: Comfortable and convenient, no problems.
Location: The location is just the airport and there is nothing to do nearby.
The hotel is fine. I doubt that most people will stay there more than one night, but it is very convenient if you have a morning flight to catch. The Arlanda Express train will get you back and forth to downtown Stockholm very quickly, and if you book online you can get a deal for two people traveling together. The only problem we had is that we didn't realize that just about every place to eat would be closed down by about 10 PM, so we ended up eating at McDonalds, along with various other nightowls, like security staff.
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hello Katherine! Thank you for taking the time to comment on your recent stay with us. I amglad to hear that our location was convenient for you and that you had a comfortable stay. Our restaurantkitchen closes at 11pm every day, but if you wish to have something to eat after that we have roomservice available 24/7. I apoligize if that information was not made clear for you when you checked in. Welcome back! Kind regards, Elin Ahlmark, Guest Service Agent
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Used it for years

Posted Jul 2, 2017
One tip. Don't go for the breakfast option. Not a very good breakfast anymore. Plenty of breakfast options in the airport. Better quality. Lower cost.
Comment from Hotel Management
Jul 22, 2017 by Elin, Hotel Management
Hi there! Thank you for staying at Radisson Blu Skycity Hotel again and again! I am sorry to hear though that our breakfast doesnt live up to your expectation. We appreicate your feedback and I will forward it to the responsible department. Welcome back! Kind regards, Elin Ahlmark, Guest Service Agent