Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from Surrey

Good location. Some aspects disappointing.

Posted Aug 2, 2015
Pros: See above.
Cons: See above.
Location: Lovely town on the Rhone with much to enjoy. Explore the wonderful countryside/towns of Provence (Les Baux, St Remy, Pont du Gard, Aigue Mortes et al)
Excellent location for the old town centre. Access by car to anywhere in the old town is a challenge (very narrow streets etc.) but you get used to that after the first attempt. Hotel has a garage at a daily charge (with concierge parking) which is an absolute must. Hotel's style/architecture and ambiance are pleasant and in keeping with its proclaimed "late nineteenth century to 1930's - 1950's" credentials, although presenting a somewhat well-worn feel. Poor marketing of hotel's restaurant (apparently operated by a separate organisation). Reasonably friendly and fairly helpful reception/management staff, but too often had to wait, albeit no more than a few minutes, for someone to appear. Younger staff very friendly and helpful; English language skills (for those of us who may need help) quite varied (fluent through to very limited). Room comfortable and roomy, and good bathroom, but features and facilities very limited (no room safe or fridge or mini-bar). Explore the side-streets around the main square outside for much better restaurants and eating experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice hotel - don't drive there

Posted May 14, 2015
Pros: Very friendly & helpful STAFF. Right on the square in the middle of town. Nice bed.
Cons: Lighting in the rooms-not good at all.During the day-fine with the windows open.Bathroom light is terrible.Desk smelled-could not use.No safe in room.
Location: Great location & within walking distance of major sites in town.
Great location unless you are driving a van. Could barely fit through the streets. Then they had someone park the van in their garage & they caused some pretty bad damage on one side & lost a hubcap. Denied they did it. Probably the reason that they would not bring the car back to the hotel when we left. We had to pull all the luggage to the garage instead. Owner is not the friendliest person either.She moved 2 pieces of our luggage from the breakfast room & it got separated from the others & left behind.(We had a very large group). Didn't bother to call & tell us. Had to drive back that night to get it. After a very pleasant stay, it ended on a very bad note.
1 out of 5
Recommended
for Families
by Eva from Bilbao

Evitar la feria de semana santa

Posted Apr 13, 2015 on Hotels
Si se viaja con niños es conveniente evitar a toda costa alojarse en este hotel durante la feria que se celebra en semana santa. Es imposible conciliar el sueño y los servicios del hotel están bajo mínimos.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 21, 2014
Pros: Restaurants right there in the square. Bar and outside tables available Comfy bed, good AC
Cons: WiFi was hit and miss, mostly off during our stay.
Location: Major sights are close. Bakery right around the corner for good breakfast Lots of food choices right there
Very nice hotel in a great square in Arles. Saw all the sights of the town within walking distance.
4 out of 5
Recommended
for Couples
by VERNIERE from France

Hotel de centre ville parfaitement placé

Posted Aug 19, 2014 on Hotels
Toute une époque maintenue dans cet hôtel de charme, un passé ressuscité. Les hôteliers sont absolument charmants et de bon conseil.a conseiller pour un séjour découverte de la ville d'Arles.
5 out of 5
Recommended
for Business Travelers
by Aurelie from Genève

Très joli, mais bruyant vu l'emplacement

Posted Aug 8, 2014 on Hotels
Chambres aménagées avec beaucoup de goût, personnel aimable, quartier animé. Mais rues bruyantes, avec les fenêtres qui donnent pile dessus. Cependant nous y retournerons pour le charme inestimable de cet endroit!
4 out of 5
Recommended
for Families
by aw from paris

Posted Jul 29, 2014 on Hotels
Nice location to explore Arles. The room is comfortable and the bathroom is stylish.
4 out of 5
Recommended
by Marius from Stockholm

Hög originalitetsfaktor

Posted Jul 24, 2014 on Hotels
Hotellet är i sig en sevärdhet. En gavel består av pelarna från det gamla romerska forumet i Arles. Interiören är tidig 1900-tals art deco, med mängder av affischer från tjurfäktning under samma period. Även de som driver hotellet har hög originalitetsfaktor. Men lugn, allt fungerar!
3 out of 5
Recommended
for Couples
by Hélène from Marseille

Posted Jul 22, 2014 on Hotels
Une impression mitigée.... La décoration et la magie de l'histoire de cet hôtel qui a accueilli nombre de célébrités n'ont pas effacé la première impression d'un accueil amateur et très approximatif ; on ne se sent pas un client attendu.... Le prix est sûrement justifié par l'histoire passée et non par le sentiment présent ; dommage ! Une chambre non aérée et imprégnée d'odeurs de tabac ; une literie grinçante et les pas du voisin qui nous ont empêchés de dormir jusque tard dans la nuit ne nous ont pas permis de garder un bon souvenir de notre passage au Grand Hôtel Nord Pinus.
5 out of 5
Recommended
for Couples
by Timothy from NYC

Wonderful gem in Arles!

Posted Jun 27, 2014 on Hotels
We found the Hotel to be a wonderful place to stay while we explored Arles and the surrounding area. The staff was excellent and provided fantastic service to us. They provided excellent suggestions for side trips and restaurants to go too. We will be returning!