Ratings based on 33 Verified Reviews

3.2 out of 5
67% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2016
Down the street from city center. Clean room. Spent one night at hotel. Didn't spend much time in hotel
Comment from Hotel Management
Nov 3, 2016 by La réception, Hotel Management
Dear Sir/Madam, We are pleased that you were satisfied with the reception and services you encountered during your stay in our Balladins Arles. Thank you for having provided your comments, which are highly constructive for us, and for having evaluated our services. Your responses help us monitor the quality of our products and make any improvements that might be necessary. We hope to have the pleasure to welcoming you again soon in one of our Balladins hotels. Best regards,
3 out of 5
Recommended
for Everyone
by stan from australia

Good except for the carpet which has stains all ov

Posted May 24, 2014
Ok but carpet needs cleaning badly.all they did was deodorise apparently it window was large so fresh air soon helped
5 out of 5
Recommended
for Everyone
by Sandra from NH

Great Place to Stay on a Budget!

Posted Feb 27, 2013
Pros: The cleanliness.
Cons: The hallway lights were always off to save power. All I had to do was turn them on, but it was something I was not accustomed to doing at first.
Location: The location was perfect! It was a pleasant walk into town to see the arena and the Van Gogh sites.
The Balladin had everything we needed for our stay in Arles. The bathroom was always clean and fully functioning. The room itself was always clean and comfortable. The maid service was very good. The front desk was always helpful. The security of the room and the parking lot was excellent. I would definitely stay here again!
3 out of 5
Recommended
for Everyone
by Penny from Vancouver, BC, Canada

A Bargain in Arles, But Don't Expect Luxuries

Posted Feb 4, 2013
Pros: Cost, access to city
Cons: Cramped room, location
Location: The hotel is in a rundown area on the outskirts of Arles. Immediately outside the gates of the hotel (locked after 10 pm) was an industrial area.
The staff were friendly and efficient. The room we had was very small but it was clean and the beds were comfortable. There was no soap in the bathroom. There was some noise from the hall and one night it was very windy - a mistral - and the whining of the wind around the window made it difficult to sleep, although the hotel can not be blamed for the weather. The lobby was comfortable. The breakfast was adequate for 7,50 euro. There was free wi-fi but it was very slow. There were lots of brochures about things to see in the area in the lobby. The hotel was about 10 minutes from the old town of Arles and less than two minutes to the highway out of the city heading toward Avignon. However, it is in a neighbourhood that was very run down and, as two women, we would not have felt safe going out after dark. There is no restaurant but a nearby restaurant will deliver and there was a menu in the room. The food was very average. We felt that the price we paid was reflected in the quality of the hotel and that we got value for our money.
2 out of 5
by A verified traveler

Posted Jul 7, 2016
Too many ants! The room was quite small. The air condition was very loud.
Comment from Hotel Management
Nov 3, 2016 by La réception, Hotel Management
Dear Sir/Madam, We have taken close note of your comments regarding the Balladins Arles. First we would like to apologise for the problems you encountered during your stay. As the opinions of our customers are a source of ongoing improvement, we appreciate that you took the time to evaluate our services, which helps us monitor the quality of the products we sell and make any improvements that might be necessary. We nonetheless hope to have the pleasure to welcoming you again soon in one of our Balladins hotels. Best regards,
1 out of 5
by A verified traveler from Brunssum

Posted Jun 30, 2016
RANZIG VUUL VEROUDERD. ERCO FUNCTIONEERDE NIET OOK NIET BIJ DE ASNBIRDONG VAN EEN ANDER KAMER
Comment from Hotel Management
Nov 3, 2016 by La réception, Hotel Management
Dear Sir/Madam, We have taken close note of your comments regarding the Balladins Arles. First we would like to apologise for the problems you encountered during your stay. As the opinions of our customers are a source of ongoing improvement, we appreciate that you took the time to evaluate our services, which helps us monitor the quality of the products we sell and make any improvements that might be necessary. We nonetheless hope to have the pleasure to welcoming you again soon in one of our Balladins hotels. Best regards,
2 out of 5
by A verified traveler from Barcelona. España

cerca de Autopista

Posted Jun 24, 2016
Pros: Desayuno
Cons: La limpieza general del edificio
Location: Esta cerca de la salida de la carretera
No tenía ascensor. Las moquetas de los pasillos sucias.En la habitación olía a tabaco El personal muy agradable y el desayuno exelente.
Comment from Hotel Management
Nov 3, 2016 by La réception, Hotel Management
Thank you for the note. We have taken into account your feedback and we try to improve them. Thank you for the team. cordially The reception
2 out of 5
by A verified traveler

décevant

Posted Mar 20, 2016
Pros: rien
Cons: tout
Location: rien à faire, coin perdu
nul, c'est nul, la douche ne fonctionne pas bien très peu d'eau qui coule
Comment from Hotel Management
Oct 1, 2016 by nadege , Hotel Management
Madame / Monsieur, Nous avons pris bonne note de vos commentaires concernant l’hôtel Balladins Arles qui ont retenu toute notre attention. Nous vous prions tout d'abord de bien vouloir accepter toutes nos excuses concernant la douche de votre chambre, qui ne correspondait pas à vos exigences. L’avis des clients étant une source d’amélioration constante, nous vous remercions d’avoir pris la peine de nous transmettre vos appréciations qui nous permettent ainsi de veiller à la qualité de l’ensemble des produits que nous commercialisons et d’apporter éventuellement les améliorations qui s’imposent. Nous espérons malgré tout avoir le plaisir de vous accueillir prochainement dans l’un des établissements Balladins. Cordialement,
2 out of 5
by A verified traveler from GUENANGE

Posted Mar 15, 2016
Pros: Acceuil.
Cons: Salle de bain, isolation phonique.
Location: ras, juste en limite ville/zone commercial.
Déçu par un hôtel qui vieilli mal notamment au niveau du coin cabinet de toilette (mitigeur douche). Beaucoup de bruit des autres pensionnaires, bruit de portes qui claque, parlent très fort... Par contre, le personnel l'accueil est bien. Dommage que ces chaines d'hôtel ne rénovent pas leurs locaux. Bon prix par Expedia, heureusement, cela ne vaut pas plus.
Comment from Hotel Management
Oct 1, 2016 by nadege , Hotel Management
Monsieur, Nous avons pris bonne note de vos commentaires concernant l’hôtel Balladins Arles qui ont retenu toute notre attention. Nous vous prions tout d’abord de bien vouloir accepter toutes nos excuses pour les désagréments que vous avez subis lors de votre séjour, concernant les nuisances sonores dont l’hôtel a été victime. Ces nuisances avaient une origine extérieure à l’hôtel et nous ne pouvons être tenus pour responsables des bruits intempestifs occasionnés en dehors de nos locaux. Nos équipes font néanmoins tout leur possible pour minimiser les désagréments de nos clients. L’avis des clients étant une source d’amélioration constante, nous vous remercions d’avoir pris la peine de nous transmettre vos appréciations qui nous permettent ainsi de veiller à la qualité de l’ensemble des produits que nous commercialisons et d’apporter éventuellement les améliorations qui s’imposent. Nous espérons malgré tout avoir le plaisir de vous accueillir prochainement dans l’un des établissements Balladins. Cordialement
4 out of 5
Recommended
for Everyone
by A verified traveler from Genova

Albergo economico e comodo

Posted Aug 27, 2015
Albergo ideale per un soggiorno veloce... Economico ma con stanze pulite e ordinate. Molto comoda la macchinetta per il late check-in. Posizione comoda per raggiungere il centro
Comment from Hotel Management
Nov 7, 2016 by reception , Hotel Management
Dear Sir, We are delighted you had good experience in our hotel balladins in Arles. We will be happy to see you again in our hotel balladins. Cordially, balladins 's Team