Ratings based on 121 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel in historic buiilding

Posted Oct 6, 2017
Pros: It is truly a medieval cultural stay. The owners and their staff were so accommodating, warm and friendly.
Cons: No improvements come to mind.
Location: Biking, hiking, and walking a historic village and the Camarouge. For a lover of history the buildings on every street are an exciting find.
If you like Roman ruins and staying in a medieval city with streets like a rabbit's warren you are going to love this city. Walk along the Rhone, visit the amphitheater and coliseum. Wonderful restaurants and a great jumping off point for tours to the Camarouge to see the white horses, black bulls and flamingos.
Comment from Hotel Management
Oct 19, 2017 by brigitte, Hotel Management
Thank you for your comment to the pleasure of receiving you
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Langley, Canada

Exudes charm from the moment you step in the door!

Posted Sep 26, 2017
Stàff were very friendly and helpful. Very charming, excellent location, great breakfast and lovely patio! Would highly recommend this hotel.
Comment from Hotel Management
Oct 19, 2017 by brigitte, Hotel Management
Thank you for your comment and we are always happy to make it happen.
1 out of 5
by Christina

Bedbugs and poor customer service

Posted Sep 11, 2017 on Hotels
When we found bedbugs in our room, we were treated with suspicion and weren't offered any compensation for our troubles, even having to pay for the night we didn't even stay, as we'd found the bugs and decided to leave. Instead the owners were defensive and dismissive. I would recommend staying elsewhere.
5 out of 5
by Lata

Good value Hotel

Posted Aug 24, 2017 on Hotels
We enjoyed our stay at Hotel de la Mutte. Hosts Alain and Brigitte were very friendly and helpful. Good value and great location hotel. Excellent breakfast! Only issue was they had some problems with their parking so we had to use City Center parking.
Comment from Hotel Management
Aug 26, 2017
Thank you for your comment. Looking forward to welcoming you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
Pros: Everything!
Best hotel breakfast!! Lovely property, very clean and the personnel who work there were very kind. Easy walking distance to sites. Would highly recommend this hotel to others.
Comment from Hotel Management
Aug 26, 2017 by brigitte, Hotel Management
Thank you for your comment. Looking forward to welcoming you.
5 out of 5
by Shuwei

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017
thank you :)
5 out of 5
by Anne

Pleasant inn in Arles.

Posted Jul 17, 2017 on Hotels
An attractive and welcoming family run hotel
Comment from Hotel Management
Jul 22, 2017
Hello, We thank you for your comment that we really enjoy doing you pleasure. Cordially.
5 out of 5
by Eric

Central location

Posted Jun 10, 2017 on Hotels
A great location! Older neighborhood, but in good condition.
Comment from Hotel Management
Jun 29, 2017
Thank you for your comment indeed the hotel is from the 12th century. Looking forward to welcoming you. Cordially.
5 out of 5
by Eric

Charming, historic hotel with great service

Posted Jun 8, 2017 on Hotels
We had a great stay at this hotel. The owners are friendly, helpful, and work hard to make this a wonderful place to stay. It's an historic building near the Roman ruins - walking distance to all the important historical sights, plus restaurants and shopping. We had the breakfast and found it tasty, fresh, and well-run; owner Alain makes a delicious flan! The only down side for us was a very tiny bathroom, due to the constraints of the 12th-C building. Sometimes we felt we could barely turn around in it. But everything was spotlessly clean and we would most definitely stay here again.
Comment from Hotel Management
Jun 29, 2017
Thank you for your comment that we really enjoy the fact that the guests are happy. Looking forward to welcoming you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2017
Super convenient and comfortable hotel in the heart of the city, an easy walk from major points of interest. Staff was extremely helpful, and the room was very comfortable.
Comment from Hotel Management
Jul 22, 2017 by brigitte, Hotel Management
Hello, We thank you for your comment that we really enjoy doing you pleasure. Cordially. :)