Lobby

Reviews of Courtyard by Marriott Arlington Crystal City/Reagan National

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1009 reviews" "
Rating 8 - Good. 206 out of 1009 reviews" "
Rating 6 - Okay. 66 out of 1009 reviews" "
Rating 4 - Poor. 40 out of 1009 reviews" "
Rating 2 - Terrible. 28 out of 1009 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liya

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the capital bike station is just right around the corner! It's so convenient for me to ride a bike to the Tidal Basin!
Stayed 3 nights in Mar 2024
Response from David B. General Manager on Mar 28, 2024
Thank you for staying with us, and for taking the time to rate and review your stay! I'm so glad that you were able to take advantage of the conveniences of our location during the beautiful cherry blossom season. I hope that we have the privilege of hosting you again in the future.

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room was clean and comfortable
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 25, 2024
Thank you for staying with us! I'm so glad to see that you enjoyed your experience, and I hope that we have the opportunity to host you again, whenever your travel plans call for a trip to the DC area.

10/10 Excellent

Aadithya Viswanath

Traveled with partner
Good stay
Stayed 2 nights in Mar 2024
Response from David B. General Manager on Mar 25, 2024
Thank you for staying with us! I'm so glad to see that you enjoyed your experience, and I hope that we have the opportunity to host you again, whenever your travel plans call for a trip to the DC area.

10/10 Excellent

CRAIG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome expirience from the time we checked in, until the time we departed.. The entire stay was phenomenal … Great selection of hotel.. Best by far…
Stayed 3 nights in Mar 2024
Response from David B. General Manager on Mar 19, 2024
Thank you so much for staying with us, and for taking the time to rate your stay. I'm so glad to see that you had such a great experience, and look forward to hosting you again in the future!

10/10 Excellent

Flora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel welcomed the moment we arrived. They were extremely hardworking and very efficient in all aspects of our stay. They deserve a bonus! Additionally the room was immaculate! We enjoyed our stay and would stay there again. Lastly, I totally recommend purchasing your parking pass when booking the room. 5/5 stars!
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 11, 2024
Hi Flora,Thank you so much for staying with us, and for taking the time to write such a thorough and kind review. I'm delighted to read your comments, and will certainly share with our team. I hope that we have the opportunity welcome you back again soon!

10/10 Excellent

Alba Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel!!!!
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 11, 2024
Thank you for staying with us, and for taking the time to share your feedback! I'm delighted to see that you had a fantastic experience, and look forward to hosting you again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Thank you for staying with us, and for taking the time to rate your stay! I hope that we have the privilege of hosting you again in the future.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
I had an unexpected overnight stay because I was bumped from a flight out of Regan national Airport. I had a lot of luggage having been away for six weeks. I was able to get a room at a reasonable rate. The hotel staff was terrific and helping me with my luggage and refused to accept a tip, the room was lovely had a refrigerator which I like because I like to have cold soda and milk in the morning with my coffee and best of all the coffee in the room was actually a dark roast. That’s very rare and I love strong coffee. I highly recommend that if you are going to be in the DC area or need a room near the airport this is the place to stay .
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Wow-Thank you for staying with us, and for taking the time to write such a kind and thoughtful review. I'm so delighted to read your comments, and hope that we have the opportunity to hosting you again in the future. (under better circumstances!)

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and I hope that we have the opportunity to hosting you again, soon.

4/10 Poor

Yoseph, Rowlett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not very pleasant staff...
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm so sorry to hear about your experience, and would love to learn more about your experience. Please feel free to reach out to me with more information so that I can better address the situation.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and we liked the Bistro cafe
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm so glad to see that you enjoyed your time with us, and I look forward to seeing you again in the future.

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David B. General Manager on Mar 9, 2024
Thank you for staying with us, and for taking the time to rate your stay. I'm so glad to hear that you enjoyed your stay, and look forward to seeing you again soon!

8/10 Good

Shawn, North York

It was a nice hotel, make sure to visit the bar in the neighbouring hotel.
Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 26, 2024
Thank you for staying with us, and for taking the time to rate your stay. We look forward to seeing you again in the future!

10/10 Excellent

Claudette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable
Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 26, 2024
Thank you for staying with us, and reviewing your experience! I hope that we have the opportunity to see you again soon!

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from David B. General Manager on Feb 26, 2024
Thank you for staying and for taking the time to rate your stay. I'm delighted to see that you had a great experience, and look forward to hosting you again in the future.

10/10 Excellent

JOHN

Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 26, 2024
Thank you for staying with us and for taking the time to rate your stay. I hope we have the privilege of taking care of you again in the future.

10/10 Excellent

Heather, University City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean & smelled amazing! Staff was friendly. Only negative parking garage is too small for amount of guest & is costly!
Stayed 2 nights in Feb 2024
Response from David B. General Manager on Feb 23, 2024
Thank you for staying with us, and for sharing this kind feedback. I'm sorry that our parking garage was unusually congested while you were here due to a local event which drove street parkers to our garage. I hope that we have the privilege of hosting you again soon.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay here. I will certainly be back. I wish their kitchen had a bit more variety and was open more throughout the day but overall, I was very pleased with my room, service and overall experience.
Stayed 5 nights in Feb 2024
Response from David B. General Manager on Feb 23, 2024
Thank you for staying with us, and for taking the time to share your feedback. I'm delighted to see that you enjoyed your time with us and look forward to hosting you again soon.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 19, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and look forward to hosting you again, in the future.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from David B. on Feb 12, 2024
Thank you so much for taking the time to rate your stay! I'm so glad that you enjoyed your time with us, and look forward to hosting you again in the future.

8/10 Good

abdoul

Stayed 3 nights in Feb 2024
Response from David B. General Manager on Mar 21, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon.

10/10 Excellent

ricardo

Stayed 1 night in Feb 2024
Response from David B. General Manager on Mar 21, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon.

8/10 Good

Malinde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from David B. General Manager on Feb 12, 2024
Thank you so much for taking the time to rate your stay! I'm so glad that you enjoyed your time with us, and look forward to hosting you again in the future.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 12, 2024
Thank you so much for taking the time to rate your stay! I'm so glad that you enjoyed your time with us, and look forward to hosting you again in the future.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel is in a nice area. Room is nice. 10 minute walk to restaurants. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from David B. General Manager on Feb 8, 2024
Thank you so much for staying with us, and for taking the time to rate your stay, and provide this feedback. I'm so glad to see that you enjoyed your time with us, and we look forward to hosting you again, in the future.

10/10 Excellent

Jennifer B

Stayed 2 nights in Jan 2024
Response from David B. General Manager on Mar 21, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon.

10/10 Excellent

Anthony, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Feb 2024
Response from David B. General Manager on Feb 5, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your time with us, and look forward to hosting you again in the future.

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024
Response from David B. General Manager on Feb 2, 2024
Thank you for staying with us, and for taking the time to provide this kind feedback! I'm so glad to see that you had a great experience, and look forward to hosting you again soon!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 29, 2024
Thanks for staying with us, and for taking the time to rate your stay. I'm so glad to see that you were able to take advantage of our convenient location close to DCA. We look forward to hosting you again int he future!

10/10 Excellent

Victoria Montes De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendliness was on point. All staff was very helpful and attentive, from front desk to housekeeping. Thank you!
Stayed 3 nights in Jan 2024
Response from David B. General Manager on Jan 29, 2024
Thank you for staying with us, and for sharing these kind comments. I'm delighted to read them and know that you had a great experience. I hope that we have the opportunity to serve you again in the future.

8/10 Good

charles jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was GREAT ! A wonderful lady named EBONY worked with me on an early check-in and low floor level. She was AWESOME ! The area within walking distance is rundown and not much to do but look at hotels. The room had a bit of a unpleasant smell but appeared clean and as advertised.
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 29, 2024
Thank you so much for staying with us and for sharing your kind words about Ebony. I'm so glad to see that you enjoyed your experience with us, and hope that we have the opportunity to serve you again int he future!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being in the city with accessible parking and affordable pricing .10/10
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 26, 2024
Thank you for staying with us, and for taking the time to review your stay. I'm so glad to see that you enjoyed your stay, and look forward to seeing you again soon!

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from David B. General Manager on Jan 25, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to hosting you again soon.

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 25, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to hosting you again soon.

8/10 Good

Violetta

Stayed 1 night in Jan 2024
Response from David B. General Manager on Feb 12, 2024
Thank you so much for taking the time to rate your stay! I'm so glad that you enjoyed your time with us, and look forward to hosting you again in the future

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up here due to a flight cancellation. Very nice/clean hotel close to airport. The front desk staff was very friendly, even w a 2am arrival. Highly recommend this property!
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 23, 2024
Thank you for staying with us, and for taking the time to rate your time with us. I'm so sorry for the reason that you stayed with us, but glad that we were a convenient option for your flight out of DCA, and hope that we have the opportunity to serve you again in the future.

10/10 Excellent

Susan

Great for overnight when have a early flight from DCA
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 23, 2024
Thank you for staying with us, and for taking the time to rate your time with us. I'm so glad that we were a convenient option for your flight out of DCA, and hope that we have the opportunity to serve you again in the future.

10/10 Excellent

Karin

Liked: Cleanliness, amenities
Professional and helpful staff, great location, nice rooms, good food selections on site.
Response from David B. General Manager on Jan 23, 2024
Thank you for staying with us, and for taking the time to rate your stay. I'm so glad to see that you had a great experience, and look forward to hosting you again soon.

8/10 Good

Polly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David B. General Manager. on Jan 17, 2024
Thank you for staying with us, and for taking the time to rate your stay. I'm so glad to hear that you enjoyed your stay, and hope that we have the privilege of hosting you again soon.

10/10 Excellent

Sandi

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from David B. General Manager on Jan 15, 2024
Thank you for staying and for taking the time to rate your stay. I hope that we have the opportunity to serve you again in the future.

10/10 Excellent

Nazibur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David B. on Jan 10, 2024
Thanks for staying with us, and for taking the time to rate your stay. I'm so glad to see that you had a great experience, and look forward to hosting you again soon!

2/10 Terrible

Mohanad

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David B. General Manager on Jan 8, 2024
Thank you for staying with us, and for taking the time to rate your experience. It looks like your stay could have been better! As we are always looking to grow and improve, I would love the opportunity to learn more about what we could have done better. Please feel free to share any additional feedback that you may have.

10/10 Excellent

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with the kids to sightsee Washington. David and Alber had excellent service. We were able to get a room upgrade and honestly we couldn’t have asked for a better room with a view. The staff working there make it enjoyable and we’re very helpful in providing our family with information and anything to meet our needs. The hotel room was spacious and the bed were very comfortable. Our kids really enjoyed the sofa bed. The rooms are spotless. They have a small fridge and coffee maker I. The rooms as well. Overall great room and excellent on cleanliness. At the restaurant we had a great time. Alber was friendly and professional. The food was very good as well. We took a short 5min inner ride to the National Mall instead of the bus, but the metro is across the block as well if you choose to take that route. You can also take the metro to the nearest plaza for the BigBus hop on hop off and take a scenic tour. There is a very good pizza place nearby as well or you can also eat at places nearby. If you stay in DC I highly recommend to eat at Old Ebbitt Grill and take the Mount Vernon Tour and sightsee the estate. We would definitely stay here again. Can’t wait to come back to visit soon.
Stayed 3 nights in Jan 2024
Response from David B. General Manager on Jan 8, 2024
Thank you for staying with us, and for taking the kind to write this very thorough and thoughtful review. I'm delighted to hear that you enjoyed your stay, and hope that we have the opportunity to host you again in the futrue!

10/10 Excellent

Akshay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, but too much parking charge.
Stayed 1 night in Dec 2023
Response from David B. General Manager on Jan 8, 2024
Thank you for staying with us, and for taking the time to share your kind feedback! I'm glad to see that you had a great experience. I can understand your frustration with paying for parking, as I know I often feel the same way. However, we do regularly shop the surrounding hotels and businesses to ensure that we are in line with their pricing. I would recommend checking out our parking included rate, which brings down the cost of parking. I hope that we have the opportunity to host you again, in the future.

6/10 Okay

DINEILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is $45 even if its one night!
Stayed 1 night in Dec 2023
Response from David B. General Manager on Jan 8, 2024
Thank you for staying with us, and for taking the time to rate your stay! I can certainly understand your frustration with paying for parking, and I know I often feel the same way. We do regularly survey the local businesses and hotels, to ensure that our pricing is in line with the market.I would recommend checking out our parking included package should your travel plans bring you back to the area. This brings down the cost of parking.I do hope that we have the opportunity to serve you again in the future.

10/10 Excellent

Marvin

Stayed 2 nights in Jan 2024
Response from David B. General Manager on Jan 25, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your stay, and look forward to hosting you again soon.

10/10 Excellent

Taronza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from David B. General Manager on Jan 5, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your experience with us, and look forward to welcoming you back again!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly & convenient
Stayed 1 night in Dec 2023
Response from David B. General Manager on Jan 5, 2024
Thank you for staying with us, and for taking the time to rate your stay! I'm so glad to see that you enjoyed your experience with us,and look forward to welcoming you back again!

8/10 Good

Ahad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on New Year’s Eve, very clean, safe and convenient location. Only complaint was no soap in the shower and the walls are very thin.
Stayed 1 night in Dec 2023
Response from David B. General Manager on Feb 2, 2024
Thank you for staying with us, and for taking the time to share your feedback! I hope that we have the pleasure of serving you again soon.

10/10 Excellent

Annie

Stayed 3 nights in Dec 2023
Response from David B. General Manager on Jan 23, 2024
Thank you for staying with us, and for taking the time to rate your stay. I'm so glad to see that you had a great experience, and look forward to hosting you again soon.