Ratings based on 836 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Overwhelming smell/Never unpacked

Posted Oct 2, 2017
Hotel is in real need of renovation. This is the worst Fairfield we've ever tried to stay in. The overwhelming "air freshener" smell when we walked in the room caused us to have to leave. An air freshener had been put inside the window unit and overpowered the room so much that the smell was even in our mouths. The a/c unit was older and barely hanging on, and the rest of the room was simply not in good condition at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Great staff

Posted Aug 24, 2017
The night staff last night were amazing! I don't ever write reviews, but I thought it important to point out that the two individuals there last night were completely hospitable and happy to have me as a guest. Thank you both for making me feel so welcome.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 25, 2017 on Hotels
5 out of 5
by Diana M.

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Duluth MN

Outstanding Service

Posted Jul 22, 2017 on CheapTickets
We were in town for a funeral. Due to the quick nature booking the rooms I made a mistake. When we checked in I explained what I had done and they were able to change the reservation to what I had wanted with big smiles! Also not used to the heat they noticed we were warm and the manager went to get us cold water to drink for our car ride. The breakfast was delicious, lots of fresh fruit and healthy options. This place was 5 star worthy.
5 out of 5
by Kristi

This traveler left a rating score only Posted Jul 19, 2017 on Hotels
4 out of 5
by Deborah

Nice, comfortable stay. Great customer service.

Posted Jul 8, 2017 on Hotels
Nice place great service. Good breakfast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
5 out of 5
by Vanessa

Posted Jul 6, 2017 on Hotels
Great experience
4 out of 5
by jessica

medicore

Posted Jul 6, 2017 on Hotels
overall good stay. although there was toenail clipping on the side of the bed in between the night stand and bed but overall everything else was ok