Ratings based on 626 Verified Reviews

4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Abilene, Texas

Excellent Location in Arlington

Posted Sep 17, 2017
Pros: I like the manager's reception, the spacious rooms, the overall look of the property, the friendliness of the staff, and the price.
Cons: As I mentioned, you get what you pay for. The property could be updated and/or repairs made, but this might cause the price to go up.
Location: One can go to Six Flags, Hurricane Harbor, Dallas Cowboys, Texas Rangers, numerous restaurants, or Dallas proper.
My family and I stay at the Hawthorn Suites nearly every time we visit the metroplex. It is located in Arlington, which is central to many of the events we attend such as live music and sporting events. It is a good value, and you definitely get what you pay for. The front desk staff are friendly and cheerful. The property is fairly well-maintained. The rooms are spacious and provide a comfortable night's sleep.
Comment from Hotel Management
Sep 21, 2017 by General Manager, Hotel Management
Dear Nate, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hawthorn Suites by Wyndham and we hop e to see you again very soon for your next stay in Arlington!!! Sincerely, General Manger - Hawthorn Suites by Wyndham Arlington
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
The staff was great accommodating our stay (even let us check in a little early). We got lost trying to find our room, even trying to check out getting back to the front desk we got lost. There was a huge hole in the fold out bed covered by some pillows the drawers were stuck and hard to open. Bed was soft water temperature was a little wishy washy. Overall an okay stay.
Comment from Hotel Management
Sep 21, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for your feedback and taking the time to post your comments. We are pleased to hear you found our staff to be very accommodating. They work very hard to make everyone feel special. We apologize for the issues you experienced and will do everything we can to correct all. Again, thank you for staying with us!! Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Aug 22, 2017
Everything was great. Well worth the money. Would stay again.
Comment from Hotel Management
Aug 28, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for the positive review of our hotel. We are very happy to know your enjoyed your time at the Hawthorn Suites by Wyndham and we hope to see you again very soon for your next stay in Arlington!! Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
4 out of 5
Recommended
for Everyone
by A verified traveler from Okmulgee, OK

Great Hotel & Location

Posted Aug 17, 2017
Pros: Spacious rooms, comfy bed, very clean, away from highway noise and great free breakfast.
Cons: Our room needs a new couch pronto! It was awful!!
Location: Everything fun is very close! Six Flags, Hurricane Harbor, Rangers & Cowboys Stadiums!
This hotel is very close to highways and Six Flags, Hurricane Harbor, Texas Rangers Stadium and Cowboys stadiums which made it very easy to get to and from those places we were visiting! But it is far enough from the highway that you do not hear road noise all day and night which was nice. The only complaints we had were the couch in our room was terrible, old and uncomfortable! It needs to be replaced! Then on Saturday morning of our stay we got woke up by lawn service men cutting/trimming the hedges outside our door and around the complex we were in. I let the front desk know that that was unacceptable! She did apologize but once you're woke up you are up! UGH. The rooms were nice sized, bed was comfortable and everything was clean. The bathroom was small but efficient. We would stay there again if we could get a different couch!
Comment from Hotel Management
Sep 17, 2017 by General Manager, Hotel Management
Dear Terrie, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hawthorn Suites by Wyndham and we hope to see you again very soon for your next stay in Arlington!!! Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler from ok

Comfortable, clean, and accomodatibg!

Posted Jul 23, 2017
This hotel was perfect for my family. We were pleased to have two bedrooms, two separate bathrooms, and a kitchenette. The kids loved the basketball court and pool. The breakfast was delicious and there was plenty of it!
Comment from Hotel Management
Aug 2, 2017 by General Manager, Hotel Management
Dear Tracy, Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Hawthorn Suites by Wyndham and we hope to see you again very soon for your next stay in Arlington!! Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
The staff was wonderful and very clean. Would stay here again
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Kim, Thank you for the positive review of our hotel. We are very happy to know that you enjoyed your time at the Hawthorn Suites by Wyndham and we hope to see you again very soon for your next stay in Arlington!! Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler from okc, ok

Close to all the attractions

Posted Jul 10, 2017
This was one of the best hotels I've ever stayed at & the location can't be beat. It was within a couple of miles of AT&T stadium & even closer to 6 flags & Arlingtons huge water park. The staff was very helpful (even before I arrived I talked to them over the phone 3 different times & each time the staff was attentive & courteous.), the room was very nice, the breakfast was really good, & the rooms quiet. I highly recommend this hotel & will stay there again any time I venture down to Arlington.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Dear Bernard, We were delighted to hear that you had a wonderful stay with us at the Hawthorn Suites by Wyndham. It was nice to hear that the staff exceeded your expectations. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future. Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler from Abilene, Texas

Nice Hotel Close to Arlington Attractions

Posted Jul 9, 2017
Pros: I like the manager's reception, the complimentary breakfast, the free trolley to local attractions, the price, and the size of the rooms.
Cons: The property is very well-maintained, but the rooms are not necessarily in the best condition. The rooms could be upgraded.
Location: Globe Life Park (Texas Rangers), AT&T Stadium (Dallas Cowboys), Six Flags over Texas, Hurricane Harbor are all within a free trolley ride away.
My family and I try to stay at Hawthorn Inn and Suites every time we visit Arlington to see the Texas Rangers play at Globe Life Park. The hotel provides a nice, affordable, and roomy lodging with a trolley which can take visitors to many attractions in Arlington including Globe Life Park. As we left this time, my fourteen year old step-daughter remarked, "I like that hotel." That is a ringing endorsement.
Comment from Hotel Management
Jul 10, 2017 by General Manager, Hotel Management
Dear Nate, We were delighted to hear that you had a wonderful stay with us at the Hawthorn Suites by Wyndham. It was nice to hear all the things you like about our hotel. Thank you so much for staying with us and we hope to see you in the near future. Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, Tx

Nice hotel close to Six Flags and hurricane harbo!

Posted Jul 5, 2017
The room was excellent and the staff was very professional. This was our second stay at the hotel and will stay there again.
Comment from Hotel Management
Jul 6, 2017 by General Manager, Hotel Management
Dear Rosie, We were delighted to hear that you had a wonderful stay with us at the Hawthorn Suites by Wyndham. It was nice to hear you felt our staff is very professional. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you again in the near future. Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington
1 out of 5
by A verified traveler

Bed bugs

Posted Jun 24, 2017
Pros: Bed was fairly comfortable, close to attractions, air conditioning worked (the rooms were freezing) Cons: Wife and I came home with about a dozen bites on our bodies. Unacceptable. Active hornets nest right outside our door. Bathroom door handle falling off. Bathroom ceiling was dripping water. Room smelled like cigarette smoke. Grout was missing in multiple places on the tile floors. Free breakfast, which is usually a nice perk in these sorts of hotels, was horrible.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed the comfortable beds and cold A/C. I reviewed your comments regarding you stay with us at the Hawthorn Suites by Wyndham. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for problems you experienced during your stay. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service. If you would like to discuss your experience with a member of hotel staff, please let us know so we may address it with you directly. Sincerely, General Manager - Hawthorn Suites by Wyndham Arlington