香港游泳池酒店

"Nothing bad"

"We informed the hotel in advance that we would be checking in the following morning and requested that our rooms be held accordingly. However, upon arrival, we were told that no rooms were available for us on Sunday evening. In addition to this issue, we were charged twice for the first night. The total amount charged was also significantly higher than the original reservation rate, and there were discrepancies compared to the receipt we received. We have reported these issues to both Hyatt Centric Arlington and Hotels.com, but unfortunately, we have not received any response after two days. This has been a very disappointing experience for us. Given the circumstances, we formally request: A full refund of the duplicate charge for the first night An immediate correction and refund of any overcharged amount. We expect your immediate attention and resolution. "

"根本是一間二星級居管, 全無清潔服務, 所有員工, 除了第三晚在前台戴眼鏡的少女職員, 其他所有員工全有笑容. 雪櫃壓縮機十分嘈吵,搵員, 工修理,竟然沒有人來房修理."