Ratings based on 1,057 Verified Reviews

3.7 out of 5
72% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jan 11, 2018
Fine just need something different, The staff was 😪 I won't stop here again
3 out of 5
by A verified traveler

Posted Jan 10, 2018
Nice breakfast bar , working mans facility. ************** iiii oooo bbbbb . ####****
Comment from Hotel Management
Jan 15, 2018 by Jerry, Hotel Management
Thank you for your feedback. It is good to hear that you enjoyed our premium breakfast with eggs, sausage, fresh baked biscuits, yogurt, and much more. We hope you stay with us again soon.
3 out of 5
by A verified traveler

Overall

Posted Jan 4, 2018
The room smell like illegal drugs and trash in trash can. Change rooms it had used condoms and poop from someone having an animal on the floor. The lady that sign me in was unprofessional and attitude suck. You pay for what you get.
Comment from Hotel Management
Jan 8, 2018 by GM, Hotel Management
We apologize for the inconvenience. The housekeeper that cleaned your rooms has been dismissed from our staff. We thank you for bringing this to our attention when you were at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from nebraska

Posted Jan 3, 2018
Great service, clean facility. Easy drive to airport.
Comment from Hotel Management
Jan 4, 2018 by Jerry, Hotel Management
Thank you for your feedback. We love to hear from guests and are glad to hear you enjoyed your stay. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington

Very inviting

Posted Dec 22, 2017
It was a very nice room.It was worth the money. The review was exactly what was mentioned during the purchase.
Comment from Hotel Management
Dec 26, 2017 by Jerry, Hotel Management
Thank you for your feedback. We are glad you enjoyed the room and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2017
GM was extremely helpful, but not the Asst. GM...the stay was great
Comment from Hotel Management
Dec 18, 2017 by Jerry, Hotel Management
Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2017
It was ok the room was clean we go new towels each day. The food was ok, the coffee was great.
Comment from Hotel Management
Dec 18, 2017 by Jerry, Hotel Management
Thank you for your feedback. We hope to see you again.
3 out of 5
by A verified traveler from Texas

It was under reconstruction but truly a mess.

Posted Dec 17, 2017
I was afraid while entering into my room and definetly was not leaving until morning.
Comment from Hotel Management
Dec 20, 2017 by GM, Hotel Management
We apologize for the inconvenience and sorry that you felt unsafe. Our hotel is routinely patrolled by Arlington Police Department and we are located within the Arlington Highlands Shopping and Dining Center, with over 50 restaurants, shops, and entertainment venues within walking distance to your room. While we are updating the hotel, we assure you that guest safety is always our primary concern.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2017
GM went above and beyond to help us when we had to leave and others couldn't make it do to illness
Comment from Hotel Management
Dec 18, 2017 by Jerry, Hotel Management
Thank you for the positive feedback! We understand sometimes life gets in the way of our plans and we need to be flexible. We hope you enjoyed your stay and will visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from arlington, tx

Quality Inn is freat

Posted Dec 10, 2017
Me and my daughter stay here every other weekend... It’s in a great location next to a theater and several restaurants. The price is rightf as well...
Comment from Hotel Management
Dec 18, 2017 by Jerry, Hotel Management
Thank you for your positive feedback! We are glad to hear you enjoyed your stay with us and were able to take advantage of our great location next to the Arlington Highlands. We look forward to seeing you again!