Ratings based on 976 Verified Reviews

3.8 out of 5
74% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Arlington. Texas

Smelly

Posted Oct 17, 2017
It was ok but smelled really bad and the toilet stayed stopped up.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Clean hotel!

Posted Oct 14, 2017
The room was clean and the customer service was great,the outside of the building sketches me out but the rooms were nice and clean and I felt safe!
Comment from Hotel Management
Oct 16, 2017 by GM, Hotel Management
Thank you for your comments. We will definitely be updating the exterior once the interior hotel renovations are complete. We appreciate your patience with this and look forward to seeing you again soon.
2 out of 5
by A verified traveler

Posted Oct 10, 2017
Pros: location
Cons: clean whole thing, replace everything.
the floor was so dirty you had to keep shoes on all the time. Feet and socks would be black from walking around the room. A/C unit was so long had to sleep at nite. The Pool was closed the whole weekend, and it was 90 plus each day. Wanted to use it. The hotel was one of worst have stayed at, and we travel a lot.
Comment from Hotel Management
Oct 16, 2017 by GM, Hotel Management
We apologize for the inconvenience you experienced. We are diligently working on upgrading the hotel and adding newer amenities. We appreciate your patience during this time.
2 out of 5
by A verified traveler from Colorado

Stay one night, but don't stay 4.

Posted Oct 1, 2017
Pros: Friendly staff. Breakfast was consistent the same each day.
Cons: More ice machines. One is not enough for the whole motel. A workout room. It is unbearable in Texas in the summer and early fall to do a workout outs
Location: Lots of shopping nearby. Lots of places to eat. Going west on I-20 a few miles is the Arlington Parks Mall, an old fashioned indoor mall.
Cheaper rate hotel. Somewhat rundown. Sidewalks outside have large cracks in places. Fridge is 1/2 size, but does have a mini freezer. Microwave is small. No ice machine except in the office area. No workout room. If you want to use one of the Arlington rec centers, then that is $15, plus $15 more to use the weight room. They do not have a one time drop in fee,. You can only sign up for a month, unless you know someone in the community who is already a rec center member. We stayed 4 nights to visit relatives. Saturday night the motel fills up, and our truck driver neighbors were quite loud until about 11:00 pm. A good place, if you are just passing through. Not good for long stays. Avoid Saturday night.
Comment from Hotel Management
Oct 4, 2017 by GM, Hotel Management
Thank you for your feedback. The renovations currently underway at the hotel will address the many issues you mentioned. Ice machines will be added throughout, an exercise facility will soon be opened on property, and many in-room features will be changed. Please be sure to give us another chance as we are sure you will enjoy the new upgrades once finished.
1 out of 5
by A verified traveler from HOUSTON

NO

Posted Sep 29, 2017
Pros: unlike at all
Cons: remodeling the hotel
Location: no comment
People hanging around motel make all my family scary to live in.
Comment from Hotel Management
Oct 4, 2017 by GM, Hotel Management
We apologize for the inconvenience you experienced. We are currently renovating the hotel to exceed customer expectations. We appreciate your patience during this time.
4 out of 5
Recommended
for Everyone
by A verified traveler

HOTEL IS CLOSE TO MY HOSPITAL

Posted Sep 22, 2017
IT WAS OK,IT WAS QUITE,CLEAN,STAFF SEEM OK,. WE LEFT THE HOTEL REAL EARLY TO BE AT THE HOSPITAL.
Comment from Hotel Management
Sep 29, 2017 by GM, Hotel Management
You are correct in noting that we are very close to USMD Hospital. We appreciate your feedback regarding the hotel and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, AU

Cheap, great location and comfortable

Posted Sep 12, 2017
Pros: Price, location, breakfast
Location: Shopping mall, restaurants, six flags all nearby. No transport so you need a car or uber.
This place was a lot better than I was expecting! The location was great with heaps of shopping, food and the theme park pretty close by. The staff were excellent and kind and the rooms were quite comfortable. For the price you can't go wrong. Oh and the breakfast was pretty good too.
Comment from Hotel Management
Sep 18, 2017 by GM, Hotel Management
Thanks for your positive comments! This really helps keep our staff motivated in providing 100% customer service. We are working on updating the hotel to make it even better and hope to see you again soon so you can see these changes!
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel next to shopping mall.

Posted Aug 30, 2017
This hotel exceeds our expectations considering the 2 1/2 stars level and cost per night stay. Located conveniently right next to a shopping mall with abundance of shops and restaurant. Easy access on and off I-20 yet no road noise from the traffic at all.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
We would love to earn a 5 star rating from you and we are working hard to update the property to meet customer expectations. Please be sure to give us another try soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Great hotel

Posted Aug 30, 2017
I would stay here again. One of the best hotels I has had stayed. Good breakfast and great service. The staff is very serviceable. Room clean and comfortable. Easy access.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
Thank you for your positive comments! This helps us keep our staff motivated in providing superior customer service. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Was great.

Posted Aug 30, 2017
Excellent staff and service.Good breakfast. Room clean and comfortable. Good area and easy access. I would definitely book another stay in this hotel.
Comment from Hotel Management
Aug 30, 2017 by GM, Hotel Management
Thank you for your positive comments! We look forward to seeing you again soon!