Ratings based on 320 Verified Reviews

3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from England

Friendly

Posted Sep 3, 2017
Pros: Good value for money
Location: Beautiful cathedral - a must to visit
Helpful reception, good basic kitchen appliances available, safe parking.
3 out of 5
by Christophe

30 years ago, I am sure this was a nice place.

Posted May 28, 2017 on Hotels
Avoid if you can or only for a one night stopover. The room was not matching the reservation; The kitchen equipment i.e. 1 pan, 2 cups and few knives and forks were dirty and had to be cleaned before use. The carpet was disgusting and the Wi-Fi inexistent. One positive thing: The towels were cleaned, at least! Finally, the French guy at the reception: He was very nice and friendly and this is probably the best asset that the hotel has.
3 out of 5
by Kirsten

OK for one night

Posted May 22, 2017 on Hotels
The apartment was a good size. The wifi worked well. The bathroom was clean and a good size. There was a musty smell in the room that took away from the experience.
4 out of 5
by Melanie

Ok for an en route stop.

Posted Apr 23, 2017 on Hotels
It was clean, friendly and easy to use. Downside was it definitely felt basic, pillows were so old they were barely worth having, double bed was just 2 singles pulled together. Dog friendly though.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2017 on Hotels
4 out of 5
by A verified traveler

Good stopover

Posted Oct 10, 2016 on Hotels
Nothing extraordinary. Good for a stopover.
4 out of 5
by john from E.Sussex.

Posted Aug 28, 2016 on Hotels
Chaos with advice on the necessary safe code to obtain the room key. Not the cleanest of kitchenettes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Zagreb, HR

Only option in Arlon but a good one

Posted May 31, 2016 on CheapTickets
Pros: Position - close to railway station
Good hotel, good location. Only option in Arlon but a good one.
3 out of 5
Recommended
for Everyone
by A verified traveler from Southern England

Good facilities but let down by problems.

Posted Mar 6, 2016
Pros: Easy access. Available secure parking. Well appointed apartments. Good reception.
Cons: Simplify Wi-Fi as an inclusive facility. Act on fault reports before guests are allocated to suites.
Location: Convenient for a pleasant old town. Easily found using sat-nav.
My booking was for two individual apartments. A newish facility. Poor snagging before accepting the building into use appears to be a problem. One suite had a main entrance door that would only partially open - door jammed on floor because of loose door frame. The door into the bedroom wasn't moveable because the door frame had come away from the entrance wall - not fixed with screws! This was potentially dangerous if one tried to close the door to separate the kitchen area from the bedroom. The second apartment had a badly cracked lower window panel of glass and a completely broken shower head support clamp. On reporting these defects to reception, it appears they were aware of these problems BUT nothing had been done to sort things out, nor warn guests! As for security, the main entrance door electronic lock was completely broken - so no security. The inner entrance door scraped on the ceiling light fitting and was incorrectly marked for opening - no handle to 'pull' open as instructed. If the problems are sorted out the grading could be much better, which it deserves.
4 out of 5
by A verified traveler

Good value, spacious room, be aware of chekin time

Posted Jul 24, 2015 on Hotels
You need to ask for wifi code in advance(suggested by the frontdesk ) if you are to checkin late, as there will be no receiption