Ratings based on 229 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Anusha

Posted Nov 20, 2017
Walking distance to Arpora Saturday Night Market and Restraunts. It was a plesant experience.
Comment from Hotel Management
Nov 27, 2017 by FOM, Hotel Management
Dear Anusha, We thank you for your time and an excellent review of our resort. We are pleased to know that you had a pleasant experience and appreciated our convenient location to all the major attractions in North Goa. We look forward in welcoming you again! Warm regards, Pracilo D'silva Executive Assistant Managers
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, USA

Not a place for off season travel

Posted Oct 9, 2017
Though I'm sure the facility is great during season we booked the hotel based on their beautiful pool and multiple restaurants, as we knew fewer local restaurants would be open in off season. We didn't find out until our arrival that only one restaurant was open and they had closed down the larger, prettier pool for the duration of our stay. Though the staff accommodated us as best they could, we felt there should have been a disclaimer about the available facilities when we booked.
Comment from Hotel Management
Oct 20, 2017 by EAM-Rooms, Hotel Management
Dear Rachael, Thank you for your time and review. Please note that our website, Online Travel Agencies, Direct clients, Travel agents were all informed on the annual maintenance of our pool due to chipped tiles. We regret that you have a mixed review of your stay. We hope to better your stay on your next visit! Thank you. Warm regards, Pracilo D'silva
3 out of 5
by A verified traveler

This is a comfortable hotel but not four star

Posted Mar 1, 2017
Pros: Found staff when not being run raged by the constant demands of the conference & wedding people very pleasant.
Cons: Pools in need of repair & cleaning. Very loud music all the time around the bar which when requested would be turned down for a short period only.
Location: Ok location but do have to take taxis to get anywhere. Can not walk to sea.
This is predominately a conference and wedding venue hotel for locals so tourists take aback seat in terms of service & use of facilities. The rooms are not sound proof hence the noise levels are unbelievable at night when conference and weddings are on (which is most days) which we complained about on numerous occasions with no joy.... Locals who attend these events are also very rude & also seem to resent sharing there hotel with westerners... while we love India we would certainly not return this hotel & believe you should remove it from your list of hotels.
Comment from Hotel Management
Mar 25, 2017 by RM, Hotel Management
Dear Guest, We thank you for your time and sharing the feedback of your stay. We wish to state that we have upcoming plans of segregating holiday makers from conference and groups. We also wish to reassure that a future stay will surely turn your experience around. Thank you again. With much appreciation, Pracilo D'silva Resident Manager
5 out of 5
by Gaurav

Amazing stay

Posted Feb 22, 2017 on Hotels
It was an amazing stay. We got a complementary upgrade to the Suite room.
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Gaurav, We thank you for your time and an excellent review of our resort. We are pleased to know that you had an amazing stay. We look forward in welcoming you again! With much appreciation, Pracilo D'silva Resident Manager
4 out of 5
by A verified traveler

Posted Feb 3, 2017 on Hotels
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Guest, We thank you for your time and a positive review of our resort. We look forward in welcoming you again! With much appreciation, Pracilo D'silva Resident Manager
1 out of 5
by Kenny

Does not meet 5* expectation!!!!!

Posted Jan 23, 2017 on Hotels
Hotel location was good and staff friendly. also breakfast had a wide variety. unfortunately the rooms we booked we not 5* standards. the bedding was stained and linen did not fit properly, the wooden base of the bed was really dusty and dirty. we paid for 3people sharing but the room did not accommodate for it. no hot water on two days, no wifi in room. also the mandatory new years eve gala dinner imposed on us was in bad taste as we already had plans but had to pay this ridiculous price.
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Kenny, We thank you for your time and sharing the feedback of your stay. We offer our sincerest apologies for the inconveniences experienced. We hope that you may provide us with another opportunity to serve you again! With much appreciation, Pracilo D'silva Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from North wales

Posted Jan 16, 2017
Pros: Staff
Cons: Could be cheaper to eat and drink, all room doors could have something to soften the BANG when people are in and out at all hours of the night.
Location: Decent restaurants nearby, much better and cheaper than the hotel.
Nice hotel, very helpful staff. Food in the pickled mango restaurant wasnt great, as the curries we chose had chicken on the bone (with about 1% chicken on the bones). The manager also told us that this is how it is done in India, however, during our stay, all of the outside restaurants served boneless chicken. Everything was very expensive at the hotel too i.e tuna sandwich 500r, down the road i had fillet steak for 550r.
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Adam, We thank you for your time and a positive review of our resort. We are pleased to know that you had a comfortable stay and look forward in welcoming you again! With much appreciation, Pracilo D'silva Resident Manager
3 out of 5
by Gail

Glossy exterior fails to live up to expectations!

Posted Jan 12, 2017 on Hotels
Extremely noisy-breakfast in the Pickled Mango was reminiscent of a school canteen, with clanging trays and noise levels that warranted the use of ear plugs! Noise from guests on the same floor was not dealt with by management, despite one of the many house rules being a request for 'quietness' after 10pm.
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Gail, We thank you for your time and sharing the feedback of your stay. We offer our sincerest apologies for the noise concern and reassure you that a future visit will surely turn around your poor experience. With much appreciation, Pracilo D'silva Resident Manager
4 out of 5
Recommended
for Families
by A verified traveler

Pleasant Hotel

Posted Jan 9, 2017
Pros: It was only 15 mins from Bagga Beach with a complementary shuttle service.
Cons: More pool equipment - balls, Frisbees and sun loungers
Location: There is a Saturday market.
The Gala night was pricey, starters did not come quickly, the music was great and it was good to see the staff dance and enjoy them selves at the end of the party.
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Guest, We thank you for your time and a positive feedback of your stay. We are pleased to know that you had a pleasant stay and look forward in welcoming you again! With much appreciation, Pracilo D'silva Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good property, good service, good value for money

Posted Jan 5, 2017
Pros: Good location, good view Excellent service, friendly staff. Satish from travel desk is very helpful and friendly. Taxi service and rates and good.
Cons: - Breakfast is average - Rooms are large but decor and liting makes the room dim. Bathtoom is kind of dark and its hard to shave. - Pool is average
Location: beaches, local food, water sport, north and south goa sight seeing
Good location, good view Excellent service, friendly staff. Satish from travel desk is very helpful and friendly. Taxi service and rates and good. Areas of improvement: - Breakfast is average - Rooms are large but decor and lighting makes the room dim. Bathtoom is kind of dark and its hard to shave. - Pool is average - Christmas Gala dinner was rip off: food was bad, flimsy chairs, drink is below average. I had handover with only few drinks that has never happened to be with good drinks. Hotel charged Rs 7000 ph but I think they didn't spend more than 3000
Comment from Hotel Management
Mar 25, 2017 by FOM, Hotel Management
Dear Guest, We thank you for your time and a positive feedback of your stay. We have noted both your pros and cons; we appreciate the same. We look forward in welcoming you again! With much appreciation, Pracilo D'silva Resident Manager