Ratings based on 676 Verified Reviews

4.4 out of 5
77% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 19, 2019
Fantastic 5 star hotel, prime location. We had the privilege suite package - well worth the money.
Comment from Hotel Management
Feb 20, 2019 by Laura García - Guest Experience Team, Hotel Management
Dear Anonymous, First of all, thank you for have chosen Arrecife Gran Hotel & Spa for your Saty. Also, we would like to thank you for your good rating and your comment, your opinion is very important to us. We are glad that you could enjoy of our privilege service, and met all your expectations. We hope to see you again in another opportunity. Kind regards,
5 out of 5
by A verified traveler from Somerset

Posted Feb 18, 2019
Fantastic choice of food, great service, great location.
Comment from Hotel Management
Feb 18, 2019 by Laura García, Hotel Management
Dear Rob, Thank you for choosing Arrecife Gran Hotel & Spa for your stay in Lanzarote! Also thank you for your good rating and comment. We are happy that you could enjoy our gastronomy and service. Hope to see you again in our hotel Kind Regards,
5 out of 5
by A verified traveler from West Malling,Kent

Posted Feb 10, 2019
A true five star hotel with terrific and at tentative staff.
Comment from Hotel Management
Feb 12, 2019 by Guest Relations Team, Hotel Management
Dear Anonymous, thank you very much for your great comment. We will be happy to welcome you here again. Best Regards Lucie-Guest Relations
5 out of 5
by A verified traveler from Edinburgh UK

Posted Feb 4, 2019
Nice hotel with friendly staff and great views. Rooms are spacious and have UK and other European TV channels.
Comment from Hotel Management
Feb 4, 2019 by Guest Relations Team, Hotel Management
Dear Graham, thank you very much for your nice review. We are happy that you enjoyed your stay here and hopefully we will see you again. Lucie - Guest Relations
5 out of 5
by A verified traveler from Conwy

Posted Jan 29, 2019
Great hotel and fantastic views. Quiet location but bus service is easy and great to travel to the Airport and busy resorts. Highly recommended.
Comment from Hotel Management
Jan 29, 2019 by Guest Experience Team, Hotel Management
Dear Anonymous, Thank you for chosing Arrecife Gran Hotel & Spa ***** Also, thank you so much for your rating and you feedback, we really appreciate it!! We are so pleased that you enjoy our service and superb views. We hope to see you soon in another opportunity!! Laura García - Guest Experience Team
5 out of 5
by A verified traveler

Posted Jan 14, 2019
Eccellent location. Nice staff and all round very good hotel. This is our 5th year in a row.
Comment from Hotel Management
Jan 17, 2019 by Moisés Enoc Hernández , Hotel Management
Dear Guest, We hope that you had a pleasant return journey and that you enjoyed this marvellous island during your holidays. With respect to your comments, the only thing left for us to do is to thank you for your words. It gives us great pleasure to know that you enjoyed staying in our hotel. We are entirely at your disposal for any questions that may occur to you. Kind regards, Moisés Enoc Hernández Guest Experience Manager
5 out of 5
by A verified traveler

Posted Jan 14, 2019
Very nice, clean, modern hotel adjacent to the beach. Helpful and friendly staff. Lovely big comfy bed. Modern facilities and lots of hot water. Food and drink inexpensive and good. Lifts very slow. Need computer for customers to use. Needs water dispenser in the gym. Overall highly recommended.
Comment from Hotel Management
Jan 17, 2019 by Moisés Enoc Hernández , Hotel Management
Dear Kevin, First of all we would like to thank you very much for having chosen the Arrecife Gran Hotel & Spa***** for your recent stay in Lanzarote. We sincerely hope that you will chose the Hotel again for your next stay on the island, also to give us the chance to correct the image you have received this time. With best regards, Moisés Enoc Hernández Guest Experience Manager
5 out of 5
by A verified traveler from Norfolk

Posted Jan 5, 2019
We were offered a room upgrade upon arrival at a discounted price. It was worth the upgrade. Hotel staff were extremely friendly, welcoming and really accommodating throughout our 10 night stay.
Comment from Hotel Management
Jan 6, 2019 by Lucie - Guest Experience, Hotel Management
Dear Natalie, thank you very much for your rating! We are delighted that you enjoyed your stay that much and found our staff extremely friendly. We would be so happy to see you back here and to be able to take care of you again. Best Regards
4 out of 5
by A verified traveler

Posted Dec 31, 2018
Comment from Hotel Management
Dec 31, 2018 by Sophie Müller (Guest Experience Team), Hotel Management
Dear anonymous user, Thank you very much for rating us on Expedia! We are hoping to be able to welcome you back to the Arrecife Gran Hotel & Spa***** soon! With very kind regards,
5 out of 5
by A verified traveler from brighton, UK

Posted Dec 30, 2018
Fabulous location & lovely staff & facilities. A simple vegan option at dinner would have made our stay even better
Comment from Hotel Management
Dec 31, 2018 by Sophie Müller (Guest Relations), Hotel Management
Dear S, Thank you very much for having chosen the Arrecife Gran Hotel & Spa***** for your stay in Lanzarote. We are delighted to read that you have enjoyed your stay, although you felt our vegan options at dinner to be somewhat limited. We are hoping to be able to welcome you back to our beautiful island soon! With very kind regards,