Ratings based on 93 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from UK

Great hotel with good amenities nearby

Posted Jun 29, 2017
Pros: Cleanliness, amenities, AC
Cons: Shuttle to old town square would be icing on the cake
Location: Approx 15-20 min walk to old town. Walkable to bus station. Parking. Good shopping centre next door - big supermarket and Charlottes cafe
We were going to ARF. The hotel was a bit of a walk to the old city and stadium but taxis are reasonable. Boulevard shopping centre next door was a bonus - supermarket and great cafe Charlottes. Hotel itself was clean and spacious. Water available in the lobby, bar reasonably priced - coffee, fresh orange juice and beers. Didn't eat in the hotel but the food looked good. Lovely room, great AC and shower. Bed comfy, sheets and pillows crisp and clean cotton. Junior suite has kitchen facilities so you can eat in if you want. Felt like a safe area and was quiet at night. Reasonable and direct walk to bus station. Would recommend if you don't mind being on the edge of the old town. Good value for quality and price.
Comment from Hotel Management
Jul 3, 2017 by Asier, Hotel Management
Thank You Very Much for your resernvation in our hotel and for your commnets. Asier Aguirre Manager
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
I always stay here when on business.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
It is very nice for all of us that you always saty in our hotel. Many thanks Asier Aguire Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 19, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2016 on Hotels
4 out of 5
by A verified traveler from Dubai

It is what it is

Posted Sep 6, 2016 on Hotels
One night, OK hotel, it is what it is. Good value for money, large room, good shower, good internet
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 29, 2016 on Hotels
5 out of 5
by Maria from FTC

Good deal for the price.

Posted Sep 28, 2015 on Hotels
Excellent hotel for the price. For extended stays, get the suite which includes a kitchenette. The Eroski super market near by offers a great variety for a home cooked meal away from home. On the other hand, the mall has a few restaurants (everything walking distance) that are a great alternative. I always stay there when visiting Vitoria.
3 out of 5
by jJohn from Worcester park

Spanish GP trip

Posted Jun 22, 2015 on Hotels
On arrival were told that restaurant closes at 15.30. No probs used massive s/market next door. Toilet & bidet were loose and moved,shower slippery. Where's H & S when you need them? Ask for a room that looks at anything other than the huge office block next door.
5 out of 5
by Kiwi traveller from New zealand

Handy position

Posted Sep 21, 2014 on Hotels
Friendly efficient staff. Room large and airy. Good to be able to open window or door for fresh air if use to sleeping with window open. Location ideal as situated between city and rural areas but within walking distance of both. Handy to have cafe/restaurant/bar on site and supermarket and shopping mall adjacent. Only complaint was smell of stale smoke in room despite requesting non-smoking room. Otherwise would not hesitate to return.