Posted Dec 13, 2016
Many updates done but sloppy
Couldn't use tub due to dried grout I drain, no sink stopper either in sink, air did not work, making dinner reservations difficult, even when using front desk they say they speak English don't count on it,
Hours stated for meals not accurate we waited for it to open for lunch stated 11 am around 11:15 it opened not a big deal unless you need to catch a flight
Stated chocolate and flowers - we didn't get thos one day someone banged on our door and gave us 2 apples and a banana
Also fridge filled one time when we got there with pop, they never refilled it again filled as in 2 coke Diet Coke and 2 beer
Bright spot was the man who sang in the bar at night excellent!!!
Comment from Hotel Management
Dec 15, 2016 by Aurelia Croes, Quality Manager, Hotel Management
Thank you for taking the time to address some of your concerns to us. We are working diligently to correct all of these. Though we wish you had a wonderful stay it is comment like yours that help us make improvements. We hope that you will visit us again in order to show you the improvements.