Overall nice hotel, good food and service.
Posted Sep 13, 2016
Hotel - Nice location, right across from the casino. Golf carts run constantly to take you to the sister property the Tam. Lobby is nice, pools are nice and basic. Sufficient cabanas, and chairs. Nice beach, and easy to access.
Staff - Most staff was very nice. The lady at check in was not overly nice as I expected. One or two bartenders were a bit short, but overall staff was great. The guy who takes the baggage to the room was very nice and helpful!
Food - Buffet was better than expected, and the restaurants had good quality and service. Definitely check out the Pure Lime restaurant.
Room - The room was nice, and the bed was comfortable. The view was great, and there was a small refrigerator. The soaps and shampoos are in dispensers on the wall. It took a lot of soap to bathe. Maybe bring your own. There were several maintenance issues with our room. In our room there were two sets of louver doors leading to closets. Neither of them worked right. They were broken and were a pain to open and close. The safe was in one of the closets so you had to use the broken doors to get to the safe. The bathroom sink faucets were not secure and the entire faucet would turn when you turned the water on. Ceiling fan made a constant ticking noise that was very annoying as if it was improperly installed.
Wifi was spotty, but I got the Verizon travel pass which lets you use your cell phone as if you were in the US.