Dear Michael, Thank you for sharing your recent stay with us. We apologize for any inconvenience caused by our ongoing enhancement project. We make efforts to communicate this information when booking through Expedia and on our website.Currently, our Curacao tower serves as our main lobby while renovations are underway. Our Sunset Grille restaurant, typically part of the main lobby, has been relocated to Laguna restaurant for dinner service. Additionally, our Oscar’s Market coffee shop is now situated in our Curacao lobby, and we have a second gift shop in the Curacao lobby.We regret that your bathroom concern was not promptly addressed. This does not align with the high standards of hospitality we strive to provide and will be discussed internally. The additional 118 consists of tax and service charges, which are not included in Expedia bookings. This information was communicated during the booking process on their site, and we apologize if you have overlooked this.Despite these challenges, we hope you were able to enjoy your vacation with us and would give us another opportunity in the near future.Kind Regards,

Dear Space, Thank you so much for your excellent rating. We are happy to know you enjoyed your stay. Hoping to see you again soon. Warm Regards,Lawrence Tuck Genral Manager

Dear Albrim, Thank you so much for your rating. Warm Regards,Lawrence Tuck General Manager

Dear Charles, Thank you for your review! We are delighted to hear that you enjoyed our great beach and convenient location. We hope to welcome you back for another great stay in the future!Warm Regards, Lawrence Tuck General Manager

Dear Jin Hee, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

Dear Lauren Elizabeth, Thank you for your wonderful review! We are delighted to hear that you had a great stay at our resort and enjoyed the spacious beach, friendly staff and cleanliness. It is fantastic to hear that Vicky from the front office made a positive impact on your stay. We truly appreciate your recommendation and hope to welcome you back for another wonderful stay soon!Warm Regards, Lawrence TuckGeneral Manager

Dear Victoria, Thank you for your rating. Warm Regards, Lawrence Tuck General Manager

Dear John, Thank you for your wonderful review! We are delighted to hear that you found our location convenient for accessing everything you need. We are thrilled that you enjoyed the plentiful options for dining as well as our resort amenities. We cannot wait to welcome you and your entire family back to Aruba for the holidays for another memorable stay!Warm Regards,Lawrence Tuck General Manager

Dear Maria, Thank you for your review! We are excited about the addition of the new building and we look forward to welcoming you back to check it out once it's opened. Your support means a lot to us and we cannot wait to provide you with an even better experience in the future!Warm Regards,Lawrence Tuck General Manager

Dear Daniel, Thank you for your review! We are delighted to hear that you enjoyed our pool amenities and appreciated the unique touch of our bird sanctuary. We hope to welcome you back for another enjoyable experience soon!Warm Regards, Lawrence TuckGeneral Manager

Dear Lisa Gray, Thank you for your review and for highlighting the positive aspects of your stay, including our friendly staff and the cleanliness of your room. We are sorry to hear about your experience with the availability of pool and beach chairs. We value your feedback as we strive to ensure a more comfortable experience for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm Regards, Lawrence Tuck General Manager

Dear Edyta, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Lee Angela, Thank you for taking the time to share your experience! It is wonderful to hear that our staff was helpful and friendly and we are delighted that you enjoyed your spa experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!Warm Regards, Lawrence Tuck General Manager

Dear Inna, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Pam, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Konstantinos, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Kevin John, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Victor, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Judy, Thank you for your kind words! We are thrilled to hear that you enjoyed our staff and property. We are grateful for your support. We look forward to welcoming you back for another peaceful stay in the future!Warm Regards,Lawrence Tuck General Manager

Dear Susan, Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a great family vacation. Your positive feedback means a lot to us and we look forward to welcoming you and your family back for another memorable stay soon. Warm Regards, Lawrence Tuck General Manager

Dear Mitul, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

Dear Dianne Marie, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Joel Dubina, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

Dear Gina, We appriciate your loyalty to our resort and cannot wait to welcome you back for another memorable stay. Warm Regards,Lawrence Tuck Genral Manager

Dear Saad, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Marco, Thank you for your excellent rating. We are happy to hear that you enjoyed the convenience of our location. Hoping to welcome you again at the resort soon. Warm Regards,Lawrence Tuck General Manager

Dear Rudina, Thank you for your rating. You are welcome to contact the resort directly should you have any specific feedback to share with us. We hope to welcome you back with a more enjoyable stay. Warm Regards,Lawrence Tuck General Manager

Dear Margaret, Thank you so much for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Charlotte, Thank you for sharing your detailed feedback with us. It is great to hear that you had a positive experience with our staff and enjoyed the food at our steakhouse. However, we apologize for the issues you encountered with the condition of some amenities in your room. Your comments are valuable as we strive providing excellent guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards, Lawrence Tuck General Manager

Dear Lou, Thank you for your review. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your acknowledgment of our efforts. We look forward to the opportunity to welcome you back for another enjoyable stay in the future. Warm Regards,Lawrence Tuck General Manager

Dear Anna, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Charlotte, Thak you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Brian, Thank you for your glowing review! We are delighted to hear that you found our property beautiful and enjoyed the great view of the ocean and tropical garden . We appreciate your acknowledgment of our value compared to other hotels along Palm Beach. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another exceptional stay. Warm Regards,Lawrence Tuck General Manager

Dear Matthew, Dear Matthew,We sincerely apologize for any inconvenience caused by the ongoing resort enhancement project during your stay. Ensuring your comfort and relaxation is of utmost importance to us, and we deeply regret that we did not meet your expectations.Despite our efforts to communicate about the resort enhancement project in a notification sent to you at the time of your booking confirmation, we acknowledge the importance of your feedback. Your insights are highly valuable to us, and we are dedicated to exploring more effective methods of communication with our guests.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards, Lawrence Tuck General Manager

Dear Regina, Thank you for your fantastic review! We are thrilled to hear that despite the ongoing resort enhancements, you still had an enjoyable experience with us. It is wonderful to know that our friendly and helpful staff, clean beach and pool areas, ample seating in the lobby, and great snack options met your expectations. Your feedback is greatly appreciated and we look forward to welcoming you back for another memorable stay. Warm Regards,Lawrence Tuck General Manager

Dear Elana, Thank you for taking the time to share your positive experience! Warm Regards, Lawrence Tuck General Manager

Dear Linda, Thank you for your wonderful review! Providing exceptional service is our priority, and it is always rewarding to receive positive feedback. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future. Warm Regards, Lawrence Tuck General Manager

Dear Dana, Thank you for your excellent rating. Warm Regards, Lawrence Tuck General Manager

Dear Nicole,Thank you for taking the time to share your positive experience! We are thrilled to hear that you enjoyed your stay at our location. We appreciate your support and look forward to welcoming you back in the future.Warm Regards, Lawrence Tuck General Manager

Dear Alfred, Thank you for your excellent rating. Warm Regards,Lawrence Tuck General Manager

Dear Michael Patrick, Thank you for your rating. Warm Regards,Lawrence Tuck General Manager

Dear Suzanne, Thank you for your rating. You are welcome to reach out directly to the resort should you have any specific concerns or feedback you would like to share with us. Warm Regards,Lawrence Tuck General Manager

Dear Geraldine, Thank you for your review. Warm Regards,Lawrence Tuck General Manager

Dear Nancy Marie, Thank you for your positive review! We are happy to know you enjoyed our property and experienced great service from our staff. We appreciate your feedback and hope to welcome you back for another fantastic stay.Warm Regards, Lawrence Tuck General Manager

Dear Colleen, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our beautiful accommodation, stunning beaches, and the vibrant atmosphere. We are honored to be considered the best Caribbean experience you have ever had! We cannot wait to welcome you back soon. Warm Regards, Lawrence Tuck General Manager

Dear Peter, Thank you for your excellent rating. Warm Regards, Lawrence TuckGeneral Manager

Dear Markella, Thank you for your excellent review. Warm Regards, Lawrence TuckGeneral Manager

Dear David, Thank you for your review. Warm Regards, Lawrence TuckGeneral Manager

Dear Dariusz, Thank you for your review. Warm Regards, Lawrence TuckGeneral Manager

Dear Paris E, Thank you for your excellent rating. Warm Regards, Lawrence TuckGeneral Manager