Ratings based on 1,858 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
They have a shuttle boat that takes you to a private island. The island is very nice.
Comment from Hotel Management
Jul 20, 2017 by Parimal, Hotel Management
Thank You for staying with us, really appreciated. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 15, 2017
Pros: Rooms, location, pool, beach and food.
Cons: Food on the private island could be improved as I found it inconsistent for the price.
Location: Downtown, minutes from everything, great shopping.
Wonderful facilities, accommodating staff and private island. So nice, I will go back.
Comment from Hotel Management
Jul 17, 2017 by Parimal, Hotel Management
Thank You staying with us & appreciate your feedback. Regards, Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Great Hotel

Posted Jul 13, 2017
Pros: It is clean. I like that it was adults only.
Cons: Don't like the room where you look and see into someone else's room. I would prefer to overlook the marina!
Location: Hotel is located in a quite area. If you want to experience night life you have to go to another area about a ten minute cab ride from the hotel.
Hotel stay was very nice. Staff is helpful. Boat ride to the private island was very nice as well as our time spent on the private island. Everything is expensive as we didn't have all inclusive. But they do have a happy hour where all drinks are half price. Food is good at the restaurants in the hotel.
Comment from Hotel Management
Jul 14, 2017 by Parimal, Hotel Management
Thanks for staying with us, well appreciated. Regards, Parimal Trivedi
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

The pool area was very nice.

Posted Jul 12, 2017
Pros: It was clean and our cleaning person was hospitable. Front desk person (Tito) was not accommodating.
Cons: The bathroom plumbing was old.The tiles in the shower floor came loose and I had to shower with thongs on. The toilet was the worse, the sit was loose
Location: It was near everything. Excursions are a bit expensive and I was not inform that the money is not refundable. Bummer!!!
The boat ride to flamingo beach was scary. The driver of the boat was a bit reckless and no life jackets on board.
Comment from Hotel Management
Jul 16, 2017 by Parimal, Hotel Management
Thanks for staying with us, well appreciated. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
It was clean, and beautiful. I loved spending the week here.
Comment from Hotel Management
Jul 12, 2017 by Parimal, Hotel Management
Thank You for staying with us, well appreciated. Regards, Parimal Trivedi
3 out of 5
by A verified traveler from Chapel Hill, NC

Beautiful Hotel & private beach but extremely loud

Posted Jul 10, 2017
Pros: Boat to private island and private beach are great
Cons: Turn down the music!
Location: Walking distance to 2 casinos, many shops, restaurants and grocery store.
My husband and I had stayed at this hotel several years ago and had a great stay, especially the private beach. We were very unpleasantly surprised to find music so loud when we checked in that we could not even hear the staff. It pervaded the whole hotel(including the shopping plaza below) and especially the pool deck where loud party music was on all day. Our room was directly above the pool, and while the view was nice, the music was so loud it made the windows vibrate. We were only there for one night ( I wonder if this is the area of the hotel they put guests who are only there for one night?). We would only stay again if in another area of the hotel, which unfortunately eliminates some of the waterview rooms.
Comment from Hotel Management
Jul 17, 2017 by Parimal, Hotel Management
Dear Kirsten - Thanks for staying with us. We appreciate your feedback! Regards, Parimal Trivedi
3 out of 5
by A verified traveler from New Jersey

Disappointing room

Posted Jul 10, 2017
Pros: The pool and surrounding. The private island beach
Cons: The room condition
Location: Location was ok
The room was small. The shower was small and leaking with mold. The microwave and coffee maker was broken. There was literally no beach except for taking the boat to the private island beach. I would not recommend this hotel.
Comment from Hotel Management
Jul 11, 2017 by Parimal, Hotel Management
Dear Mona - Thanks for staying with us. We appreciate your feedback! Regards, Parimal Trivedi
2 out of 5
by A verified traveler from new york

Dirty, our room was awful!

Posted Jul 10, 2017
We canceled .. and moved , thankx to Expedia ! To the Marriot ! A palace in comparison! Private island is only lovely part of hotel.
Comment from Hotel Management
Jul 16, 2017 by Parimal, Hotel Management
Dear Lauren, Thank You for sharing your experience, we appreciate the feedback. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler

Must see

Posted Jul 9, 2017
Very nice hotel, very friendly staff, you can choose the adults only side or the family friendly side, of course has it's own pools BUT this is the only hotel in Aruba that has its own private island with absolutely gorgeous views of white sand, turquoise water and of course, the famous pink flamingos. Access to the island limited to the hotel's guests only. Must see.
Comment from Hotel Management
Jul 11, 2017 by Parimal, Hotel Management
Thanks for staying with us. We appreciate your feedback! Regards, Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Loved the private island!

Posted Jul 9, 2017
The trip was amazing start to finish! The hotel staff was on top of everything and worked hard to make our stay a great one! The private island is definitely worth it and has two beautiful calm beaches! We hope to be back!
Comment from Hotel Management
Jul 19, 2017 by Parimal, Hotel Management
Dear Amy, Thank You for staying with us & sharing your recent vacation experience. Regards, Parimal Trivedi