Ratings based on 1,822 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted May 24, 2017
I have stayed here on several occasions and my service was perfect with no issues! I shall return for sure!
Comment from Hotel Management
May 24, 2017 by Parimal, Hotel Management
Thank You for sharing your comments regarding your recent vacation experience at Renaissance Aruba Resort & Casino. We appreciate our guest feedback. Kind regards, Parimal Trivedi Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Walking distance to good restaurants. Nice view of marina.
Comment from Hotel Management
May 22, 2017 by Parimal, Hotel Management
Thank You for sharing your vacation experience & hope to welcome you back to Renaissance Aruba Resort & Casino sometime soon. Glad you enjoyed the convenience of our Resort's location & amenities. Regards, Parimal Trivedi Director of Operations
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 21, 2017
Pros: Service to the island
Cons: More lounge chairs at the pool
Location: Loved De palm island and the jeep tours!
enjoyed the boat ride out to the beautiful island!
Comment from Hotel Management
May 22, 2017 by Parimal , Hotel Management
Thank You for sharing your vacation experience & hope to welcome you back to Renaissance Aruba Resort & Casino sometime soon. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler from heredia CR

Still a nice hotel

Posted May 19, 2017
What makes This hotel different from the rest is the island and the lobby with its own boats at the entrance The island its beautiful They have to take care a little bit more in service and maybe its a little bit expensive, but thats how it is in the whole island
Comment from Hotel Management
May 19, 2017 by Parimal, Hotel Management
Dear Alonso, Thank You for staying at Renaissance Aruba Resort & Casino & appreciate you sharing your liking of our exclusive private island. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Should have been 5 Stars except 1 thing

Posted May 19, 2017
Pros: 2 different facilities with totally different atmospheres. Like staying at 2 different resorts with all of the privileges for all inclusive.
Cons: Check in time is held to the tee. Cannot use AI until that time even though you are in your room
Location: Didn't really venture out. Didn't need to or want to.
Beautiful property and close to everything. I would have given this a 5 except we were missing half of the shower door in our room. The floor got wet so not the end of the world. Room was beautiful and bed was comfy. The private island put you in the Vacation relaxation mode. Staff was great and to name a couple CoCo on the Island was so friendly. Nelson at the Pool Bar was always there to keep us happy too. Food out of this world especially at Aquarius where the Lobster was endless. Can't say enough. Two Casinos and I noticed at Crystal I only noticed guest pretty much. At the Seaport seemed like there were a lot of locals enjoying themselves. Entertainment was everywhere and we loved listening to the Horn players sitting on our balcony while sipping on a cold drink. Perfect way to end a day filled with Sun and fun. Would recommend this facility highly. Safe, secure for everyone.
Comment from Hotel Management
May 19, 2017 by Parimal, Hotel Management
Dear Linda, Appreciate you sharing your recent vacation experience at our Resort & would love to have you back soon. Regards, Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Loved everything about this hotel! Must stay here. Right in downtown next to shops, dining, and hotel has free boat ride to private island! Great stay
Comment from Hotel Management
May 19, 2017 by Parimal, Hotel Management
Thank You for staying with us & glad you enjoyed your stay. Regards Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a private beach.

Posted May 15, 2017
It was a great experience. Great weather, food and people.
Comment from Hotel Management
May 16, 2017 by Parimal, Hotel Management
Thank You for staying with us, well appreciated. Regards, Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Love this place (We stay at the Ocean suites)

Posted May 13, 2017
Pros: Location
The Renaissance has a private island for their guest. If you are staying at the Renaissance Marina Hotel or the Ocean Suites it is just a short boat ride. The Island is incredible. Both Hotels are near town so you can walk to restaurants and shops. The other beaches and resorts are a short cab ride away. The De Palma group is a great place to book excursions.
Comment from Hotel Management
May 15, 2017 by Parimal, Hotel Management
Dear J, Thank You for staying with us & sharing your vacation experience at Renaissance Aruba Resort & Casino. Regards, Parimal Trivedi Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Every aspect of the trip and stay were fantastic

Posted May 11, 2017
Beach - Bar - Buffet 5 Star - Private Beach - Service by Lemieux Bar - Alejandro - Merely Buffet - Javier The Team
Comment from Hotel Management
May 15, 2017 by Parimal, Hotel Management
Appreciate you acknowledging the impeccable service from our food & beverage team. Regards, Parimal Trivedi
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Pros: The location was nice.
Cons: improved customer service
Location: Not alot to do after 9 p.m. except the casinos
Aruba was nice and the hotel was nice. Staff could have been a bit more helpful though.
Comment from Hotel Management
May 15, 2017 by Parimal, Hotel Management
Thank You for staying with us & appreciate your feedback. Regards, Parimal Trivedi