Beach nearby, white sand, 2 beach bars

Reviews of Talk of the Town Hotel and Beach Club

3 out of 5
Talk of the Town Hotel and Beach Club
L. G. Smith Boulevard #2, Oranjestad

Reviews

8.0

Very Good

Rating 10 - Excellent. 360 out of 1003 reviews" "
Rating 8 - Good. 387 out of 1003 reviews" "
Rating 6 - Okay. 137 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cyron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient nice property rooms need a little updating and maintenance but overall great experience and close to everything I would stay again definitely
Stayed 3 nights in Mar 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property is perfect for a 2 to 3 nights day. I wouldn’t recommend staying here throughout the entire time that you’re visiting Aruba. It is a very nice establishment. The rooms are a little bit rundown and you can’t really control the AC but everything else around the property is pretty cool just across the street. There’s a few restaurants that you can actually have some of the most beautiful sunsets in Aruba, I would definitely come back and stay here without question. Everybody was really nice. The staff kept the place clean and tidied up and I highly recommend.
Stayed 1 night in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Marcia,Your kind words about our staff mean the world to us! We're thrilled to hear that our team made your stay memorable with their exceptional service and warm hospitality. As we prepare for our upcoming renovation, we're also ensuring that our staff continues to deliver the same level of outstanding service that you experienced. Your feedback motivates us to strive for excellence, and we can't wait to welcome you back to experience our refreshed property and enjoy the same wonderful interactions with our dedicated team members

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Love my whole experience! Liz at the front desk was my absolute favorite person my whole entire trip!
Stayed 8 nights in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Sophia,We're absolutely delighted that you loved every moment of your experience with us! Liz at the front desk will be over the moon to hear she was your absolute favorite during your trip. We pride ourselves on providing outstanding service and creating memorable encounters for our guests. We can't wait to have you back for more joyful moments at our hotel!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 5 nights in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Maria,We're thrilled to hear that you appreciated our fantastic location! Providing our guests with easy access to nearby attractions and conveniences is one of our top priorities. Whether it's exploring the vibrant city center or enjoying the tranquility of the surrounding nature, we're delighted that our location added to your overall experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok.
Stayed 4 nights in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Sergio,Thank you for taking the time to share your positive feedback!

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, close to the beach and quiet
Stayed 1 night in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Genesis,Thank you for your review! We're delighted to hear that you found our location convenient and enjoyed the tranquil atmosphere. Ensuring a clean and serene environment for our guests is paramount to us. We're thrilled you had a great experience and hope to welcome you back soon for another relaxing stay by the beach

10/10 Excellent

tashunda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing experience nothing bad to say about this hotel THANK YOU
Stayed 3 nights in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Tashunda,Thank you immensely for your glowing review! It's truly rewarding to know that we could exceed your expectations and provide you with an unforgettable experience. Your satisfaction is our utmost priority, and we're grateful for the opportunity to have hosted you. We eagerly anticipate your return, and once again, thank you for choosing our hotel!

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lovely bar directly across the street that serves cheap drinks! Only 5 minutes from the airport!
Stayed 4 nights in Apr 2024
Response from Eduardo on Apr 17, 2024
Dear Stephanie, Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a comfortable environment for our guests is always our top priority.

8/10 Good

Maricel A, Fairview

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
El hotel está ubicado al frente de la playa
Stayed 3 nights in Apr 2024
Response from Eduardo on Apr 8, 2024
Gracias por tu comentario! Nos alegra saber que disfrutaste de nuestra ubicación frente a la playa. Esperamos poder recibirte de nuevo en el futuro para que puedas seguir disfrutando de nuestras instalaciones y servicios. ¡Hasta pronto!

8/10 Good

Jessica, Charlottesville

Stayed 4 nights in Mar 2024

8/10 Good

Boguslawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to the beach/ downtown stores and restaurants.
Stayed 4 nights in Mar 2024
Response from Eduardo on Mar 25, 2024
Dear Boguslawa,Thank you for your glowing review! We're delighted to hear that you found our hotel's location convenient, with easy access to the beach, downtown stores, and restaurants.We understand the importance of being centrally located for our guests to explore and enjoy all that our area has to offer. It's wonderful to know that our proximity to these attractions enhanced your stay with us.We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic experience soon. If there's anything specific you'd like us to improve or any additional services you'd like to see, please don't hesitate to reach out. Until then, safe travels!

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL, LOCATION AND STAFF.
Stayed 5 nights in Mar 2024
Response from Eduardo on Mar 25, 2024
Dear Anil,Thank you for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your experience at our hotel, including our great location and the service provided by our staff.We strive to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to know that we succeeded in meeting your expectations.We hope to have the pleasure of welcoming you back again in the future. If there's anything more we can do to enhance your next stay, please feel free to let us know. Safe travels until we meet again!

10/10 Excellent

Dawn

Stayed 3 nights in Mar 2024
Response from Eduardo on Apr 17, 2024
Dear Dawn,We're delighted that you had a wonderful time at our hotel! Creating memorable experiences for our guests is what we strive for, and we're glad to have exceeded your expectations.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Eduardo on Mar 25, 2024
Dear Paul,Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience during your stay with us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back again in the future. If there's anything specific you enjoyed or anything we can do to make your next visit even better, please feel free to let us know. We look forward to hosting you again soon!

10/10 Excellent

VICKIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything i needed for my short weekend getaway. It's really close to the airport and right opposite the beach and great restaurants. The room was clean , the food was great and the staff were courteous and prompt to cater to all our needs. Would def stay here again!
Stayed 3 nights in Mar 2024
Response from Eduardo on Mar 25, 2024
Dear Vickie,Thank you so much for taking the time to share your experience! We're thrilled to hear that our hotel was everything you needed for your weekend getaway. It's wonderful to know that you appreciated our convenient location near the airport, with easy access to the beach and fantastic restaurants.We take great pride in maintaining clean and comfortable rooms, so we're delighted that you found yours to be just that. Providing delicious food and excellent service is always our priority, and we're glad that our staff were able to cater to all your needs promptly and courteously.We can't wait to welcome you back for another stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until then!

8/10 Good

Manuel Jose cunha

Traveled with partner
Liked: Cleanliness, staff & service
Clean rooms - a bit out dated and run down. Food was good, service was also good at front desk. Chairs at Passions are all reserved for boats coming in for the day.
Stayed 5 nights in Mar 2024
Response from Eduardo on Mar 21, 2024
Dear Manuel,Thank you for sharing your feedback with us. We greatly value your input as we continue to improve our services and facilities.We're pleased to hear that you found our rooms clean, and we appreciate your understanding regarding their outdated appearance. Your comments regarding the need for renovation are duly noted, and we want you to know that we are actively working on plans for a major renovation to enhance our guests' experience.We're delighted that you enjoyed the quality of our food and the service provided by our front desk team. Your satisfaction is our priority, and we strive to maintain high standards in all areas of our hotel.Regarding Passions, we apologize for any inconvenience you experienced with the reserved chairs. We'll take your feedback into consideration as we review our policies to ensure fair access for all guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future to experience the improvements we are making.

8/10 Good

Shelly-Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. A few upgrades could help the property other than that, we enjoyed our stay and look forward to going back.
Stayed 3 nights in Mar 2024
Response from Eduardo on Mar 19, 2024
Dear Shelly-Ann,Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you enjoyed your time at our hotel and that you found it to be a great place to stay.Your comments regarding potential upgrades are greatly appreciated, and we want to assure you that we are already in the process of planning a renovation to enhance the overall guest experience. We encourage you to visit our website for updates on when we will begin and complete these renovations, as they will encompass many upgrades to the property.We are committed to continuously improving our facilities and services to ensure that each guest has a comfortable and enjoyable stay. Your feedback is invaluable to us as we strive to make enhancements that will exceed our guests' expectations.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future to experience the improvements we are making.

4/10 Poor

Lisa Yvonne

Disliked: Property conditions & facilities
I had to change rooms twice due to foul smell and water leak in second room!!
Stayed 4 nights in Mar 2024
Response from Eduardo on Mar 19, 2024
Dear Lisa,Thank you for taking the time to provide feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit, and we appreciate you bringing these issues to our attention.We take guest feedback very seriously, and we immediately addressed the concerns you raised regarding the foul smell and water leak. Our team has worked diligently to rectify these issues to ensure that they do not recur in the future.Additionally, we want to assure you that your feedback will be invaluable as we plan for our upcoming renovation. We are committed to continuously improving our facilities and services, and we will thoroughly investigate and address any other issues that may have impacted your stay.It is disappointing to hear that your stay was not up to our usual standards, and we understand the frustration that can come from having to change rooms multiple times. Please know that this is not reflective of the level of service and quality we strive to provide to our guests.We would like to extend our sincerest apologies for any disruption this may have caused to your visit. Your comfort and satisfaction are of utmost importance to us, and we hope for the opportunity to welcome you back in the future to provide you with the exceptional experience that you deserve.

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to beach. We were here for Aruba day festivities and were right in the middle of a lot of events. Great restaurants close by on the beach. We walked into town along the beach. Staff are super friendly and helpful. Five min drive to airport. Small resort feeling. Stay here again
Stayed 1 night in Mar 2024
Response from Eduardo on Mar 19, 2024
Dear Carrie, Thank you so much for taking the time to share your fantastic experience at our hotel! We're thrilled to hear that you enjoyed our prime location near the beach and the convenience of being amidst the Aruba day festivities. It's wonderful to know that you found our staff to be super friendly and helpful - they truly take pride in providing exceptional service.We're glad you were able to explore the great restaurants along the beach and take leisurely strolls into town. Our aim is to offer a small resort feeling where guests can unwind and enjoy the beauty of Aruba.We sincerely appreciate your kind words and are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another memorable experience!

4/10 Poor

Quayshaun

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in process was terribly slow for no reason. The hotel did not offer any wash clothes only long hand towels. No atm on the premises which was very inconvenient. Additionally, the bar across the street from the hotel was extremely loud every single night of my vacation.
Stayed 3 nights in Mar 2024
Response from Eduardo on Mar 18, 2024
Dear Quayshaun,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or discomfort you experienced during your time with us.Regarding the issue with washcloths, I regret to inform you that washcloths are not offered as a standard amenity in our rooms. However, we always strive to accommodate our guests' requests to the best of our ability. If you had reached out to our housekeeping team during your stay, they would have been more than happy to provide you with washcloths upon request.As for the ATM machine, we understand the inconvenience this may have caused you. While we do not currently have an ATM on the premises, we do offer alternative methods of payment and are continuously exploring options to improve our guests' experience.We are truly sorry to hear about the noise disturbance from the bar across the street. Please be assured that we take this matter seriously, and we are actively working with the relevant authorities to address and minimize the noise levels to ensure a more peaceful environment for our guests.Additionally, we apologize for any delay you experienced during the check-in process. We are reviewing our procedures to identify any areas for improvement and ensure a smoother and more efficient check-in experience for our guests in the future.Your feedback is invaluable to us as it helps us identify areas where we can enhance our services and facilities to better meet the needs of our guests. We sincerely appreciate your patience and understanding.Once again, we apologize for any inconvenience you experienced and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

4/10 Poor

Nicolle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Eduardo on Mar 18, 2024
Nicolle,I understand the distress caused by the pest issue in your initial room and apologize for the inconvenience it caused. We take such matters seriously and conduct regular pest control services. However, your refusal of housekeeping for three consecutive days may have contributed to the situation, as regular maintenance is essential for preventing such occurrences. We apologize for any inconvenience this may have caused.Regarding your relocation, I apologize for the delay in arranging a suitable accommodation. Initially, we offered a room similar to your original one, but upon your refusal, we sought to provide you with a one-bedroom apartment, which required careful planning due to limited availability. I also apologize for the malfunctioning lock and the damaged ironing table. While we conduct thorough checks before guest check-in, unforeseen issues can arise. Please understand that maintaining an entirely critter-free environment is challenging due to the hotel's open concept, but we strive to mitigate such instances through regular maintenance.Regarding compensation, we typically do not offer compensation for inconveniences. However, as a gesture of goodwill, we upgraded you to a one-bedroom apartment, which represents a significant enhancement from your original booking. We believe this addresses your concerns and demonstrates our commitment to resolving issues promptly.While we acknowledge the need for upgrades, our current pricing reflects our commitment to providing value to our guests. We are planning a comprehensive renovation for 2025 to address these issues.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very great staff. They were very friendly and helpful. We stay here again
Stayed 1 night in Mar 2024
Response from Eduardo on Mar 13, 2024
Dear Bonnie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff to be friendly and helpful during your stay. Providing exceptional service is always our top priority, and it's fantastic to know that we succeeded in making your visit enjoyable.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you loved about your experience or anything we can do to make your next stay even better, please don't hesitate to let us know.

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our visit, staff was very friendly and helpful. My only complaint was the breakfast cost for buffet 2 people $36 and it was nothing special. I think they should have coffee makers in the rooms.
Stayed 7 nights in Mar 2024
Response from Eduardo on Mar 11, 2024
Dear Shirley,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your visit and found our staff to be friendly and helpful. Regarding your concerns about the breakfast buffet pricing, we appreciate your input and will certainly take it into consideration as we review our offerings. We strive to provide excellent value for our guests, and we'll work to ensure that our breakfast options are both delicious and reasonably priced.Additionally, we understand the convenience of having coffee makers in the rooms and will evaluate the feasibility of implementing this amenity in the future. Your suggestions help us improve, and we thank you for bringing them to our attention.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Excellent

Atif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Loved how accessible the beach was!
Stayed 7 nights in Feb 2024
Response from Eduardo on Mar 11, 2024
Dear Atif,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our beach accessibility to your liking. We strive to provide a beautiful and convenient experience for all our guests. We hope to welcome you back soon for another memorable visit!

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to accommodate. It was extremely comfortable and affordable. I will be back.
Stayed 7 nights in Feb 2024
Response from Eduardo on Mar 7, 2024
Dear Maggie,Thank you very much for taking the time to share your experience with us! We're delighted to hear that our staff went above and beyond to ensure your comfort during your stay. Providing exceptional service and comfort at an affordable price is what we aim for, and we're thrilled that we hit the mark for you.We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the proximity to the beach (across the street) and to several excellent restaurants.
Stayed 7 nights in Feb 2024
Response from Eduardo on Mar 7, 2024
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed our hotel's proximity to the beach, just across the street, and the convenience of having several excellent restaurants nearby.At TOTT, we strive to provide our guests with a convenient and enjoyable experience, and it's rewarding to know that we succeeded in meeting your expectations. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

10/10 Excellent

Polly

Traveled with family
Liked: Amenities
Very nice hotel. Conveniently located across the street to the beach. Great walking /running path across the hotel. Only 1/2 mile to the center of town. Easy access to nice restaurants. Only problem is the close proximity to a concert amphitheater at the back of the hotel and it is extremely loud when there’s concerts going on the weekends until 1:00 am.
Stayed 6 nights in Feb 2024
Response from Eduardo on Mar 7, 2024
Dear Polly,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel, especially our convenient location near the beach and the nearby amenities.We sincerely apologize for any inconvenience caused by the noise from the concert amphitheater located near our property. We understand the impact this can have on our guests' experience, particularly during weekend events. Rest assured, we have taken your concerns seriously, and we have contacted the authorities to investigate the issue further and explore potential solutions to mitigate the noise disturbance.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future.

10/10 Excellent

Deicy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar close too early
Stayed 4 nights in Feb 2024
Response from Eduardo on Mar 4, 2024
Dear Deicy,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you enjoyed your time at our hotel. Your comfort and satisfaction are of the utmost importance to us.Regarding the hours of our restaurant and bar, we will certainly take your comments into consideration as we strive to provide our guests with the best possible experience. We appreciate your understanding and hope that this did not detract from the overall enjoyment of your stay.We look forward to welcoming you back again in the future.

8/10 Good

Amelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is close to the airport and across the street from the beach. Also, the room opened up to the pool area which was really convenient. Since it was windy the whole time we were there, the pool was our main hang out spot. Breakfast was great!
Stayed 3 nights in Feb 2024
Response from Eduardo on Mar 4, 2024
Dear Amelia,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location near the airport and beach, as well as our pool area. We aim to provide our guests with a comfortable and convenient stay, and it's great to know that we achieved this during your time with us.It's also wonderful to hear that you enjoyed our breakfast offerings. We strive to provide a variety of options to suit all tastes, and we're thrilled that you found it to be great.We hope to have the opportunity to welcome you back again in the future.

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay. The staff was good to us. The rooms were good. The pool, the bar, the food was good. 15 min walk to the downtown area, surfside beach wasn,t bad at all... nice clear water... the bars around it wasnt bad either. Had a overall pleasant stay. Would come back whenever we visit Aruba again.
Stayed 5 nights in Feb 2024
Response from Eduardo on Mar 4, 2024
Dear John,Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us. It's our goal to provide each guest with a memorable experience, and it's so gratifying to know we achieved this during your time in Aruba.We're glad you enjoyed our staff's hospitality, your accommodations, and the amenities we offer, including the pool, bar, and food. It's also fantastic to hear that you found the beach and surrounding area to your liking. Your positive feedback is truly appreciated!We would be honored to host you again whenever you return to Aruba. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.

8/10 Good

Damian

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in Feb 2024
Response from Eduardo on Mar 4, 2024
Dear Damian,Thank you for taking the time to leave us your feedback. We are delighted that you enjoyed our location during your stay. Our team works hard to ensure our guests have a memorable experience and it is wonderful to hear that we met your expectations.Please feel free to reach out to us with any further comments or suggestions as we are always looking for ways to improve.We hope to welcome you back soon.

10/10 Excellent

Wilson

Liked: Property conditions & facilities
Loved it
Stayed 3 nights in Feb 2024
Response from Eduardo on Mar 4, 2024
Dear Wilson,Thank you very much for your delightful review! It means the world to us that you enjoyed your stay with us. Our team works hard to ensure that each guest feels at home and has a memorable experience.Looking forward to welcoming you back soon for another memorable stay!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Eduardo on Feb 29, 2024
Thank you for taking the time to leave a review for your recent stay with us. We are delighted to see that you have rated your experience with us a 5/5, which means a lot to our team. If you have any suggestions for how we can improve or any feedback you'd like to share, we are always eager to learn and make our guests' experiences even better.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.

8/10 Good

Alba

Stayed 4 nights in Feb 2024
Response from Eduardo on Mar 21, 2024
Dear Alba,We appreciate your positive rating! It's our aim to provide top-notch service and amenities for all our guests. We look forward to your next stay with us.

8/10 Good

Dolores

Stayed 5 nights in Feb 2024
Response from Eduardo on Mar 21, 2024
Dear Dolores,Thank you for taking the time to rate us! We're pleased to know that you had a great stay at our hotel. Your feedback motivates us to maintain our high standards of service. We hope to see you again soon!

10/10 Excellent

Anjail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay at TOTT. The location was perfect and the accommodations were great. We enjoyed staying with the locals. Across the strett there is a strip of kioskos with bars and music at night. The beach in the area had calming waters and we enjoyed eating at Reflections right on the beach. We will definitely be back. The only thing lacking in the room was a full length mirror. I highly recommend the TOTT
Stayed 3 nights in Feb 2024
Response from Eduardo on Feb 28, 2024
Dear Anjail,Thank you so much for taking the time to share your experience at TOTT. We are thrilled to hear that you enjoyed your stay and that our location, amenities, and accommodations met your expectations. We take pride in providing a truly local experience, and we're delighted to hear that you enjoyed it as well as the local kiosks and the beach.Your feedback about the full-length mirror is noted, and we apologize for any inconvenience it may have caused. We always strive to improve our offerings based on guest feedback, and we will certainly consider this in our future updates.We greatly appreciate your recommendation and look forward to welcoming you back to TOTT on your next trip. Please don't hesitate to reach out if there is anything we can do to make your next stay even more enjoyable.

8/10 Good

Maximilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, easy beach access, parking for a rental, little dated but very clean. A-
Stayed 4 nights in Feb 2024
Response from Eduardo on Feb 28, 2024
Dear Maximiliam,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that you found our hotel to be safe, with easy beach access and parking for your rental. We understand your point about the hotel feeling a little dated but are pleased to know that you still found it very clean.We want you to know that we're continuously striving to improve our property and we are indeed working on updates and renovations in the future.

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have a good time staying on this property.
Stayed 3 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Mr. Jarvis,We regret to hear about your disappointment, but we would like to clarify that we have no record of your stay at Talk of the Town. We do our best to ensure our guests receive excellent service and enjoy their time in Aruba.However, if there was an issue with your reservation, it is best to contact Expedia, as they manage reservations made through their platform. We are always here to assist our guests, but in cases like these, it is important to communicate with the booking agent for a resolution.We apologize for any inconvenience and hope to have the opportunity to welcome you in the future under more favorable circumstances.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from big hotel area which is horrible.
Stayed 8 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Shannon,Thank you for your kind words! We are thrilled to hear that you enjoyed our location away from the big hotel areas. It's always our aim to provide a peaceful and serene environment for our guests to relax and unwind. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great people
Stayed 4 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Dolores, Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that you enjoyed our location and found our staff to be great. It is always our goal to provide a memorable experience for our guests, and we are thrilled that you had such a positive stay. We look forward to welcoming you back for another great stay.

6/10 Okay

KOYA

Traveled with group
The only two things that I did not like about this property was that the room had a wet or mold smell that we had to keep spraying a fragrance so that it will smell fresh in the room and they didn’t have face towels available for the stay.
Stayed 3 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Koya,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We're glad to inform you that we have taken immediate action to address the smell issue in the room. Additionally, we have restocked our face towel inventory to ensure it's readily available for our guests' comfort.We truly appreciate your feedback as it helps us improve our services. We hope to welcome you back soon, and we're confident that your next stay with us will be more enjoyable. Thank you for choosing our property.

8/10 Good

Matt, Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Matt,Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and we're glad to see that reflected in your review. We hope to welcome you back again soon

8/10 Good

Dana, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Dana,We're thrilled to hear you had a wonderful stay with us. It's always our goal to provide excellent service, and we're glad we achieved this with you. Thank you for choosing our hotel, and we look forward to seeing you again soon. Best regards

10/10 Excellent

Dadescar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Dadescar,Thank you for your positive review. We're delighted you had a great stay and look forward to welcoming you back soon. Best regards

10/10 Excellent

Marianne

Traveled with family
Friendly service
Stayed 1 night in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Marianne,Thank you so much for your kind words! We are delighted to hear that you found our service to be friendly. Providing excellent customer service is always our top priority, and we are thrilled that you had such a positive experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel again soon. Thank you for choosing us!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to the Carnival
Stayed 7 nights in Feb 2024
Response from Eduardo on Feb 26, 2024
Dear Lisa, thank you so much for your positive review! We're thrilled to hear that our location was very convenient for you during the Carnival. It's always our goal to provide a comfortable and convenient experience for our guests, and we're happy to hear that we succeeded. We hope to have the opportunity to welcome you back soon. Thank you for choosing us.

6/10 Okay

Johnnae

Great location. Pool area was nice. I had to change rooms because my bed smelled really bad.
Stayed 4 nights in Jan 2024
Response from Eduardo on Feb 15, 2024
Dear Johnnae,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our great location and found our pool area nice.We sincerely apologize for the inconvenience you experienced with the smell in your initial room. Please know that we take matters like this seriously, and since your departure, we have taken immediate action to address the issue and ensure that it does not occur again in the future.We appreciate your understanding and patience during your stay, and we hope that despite this issue, you were able to enjoy the rest of your time with us. If your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with a more comfortable experience.

10/10 Excellent

Jarimar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this hotel is located in an amazing location, close to shopping areas, close to the beach, walking distance to dining areas. Very satisfied overall.. my only complaint will be that the rooms in this hotel are very close to the main street and you could hear a lot of street noise in the room.
Stayed 7 nights in Feb 2024
Response from Eduardo on Feb 13, 2024
Dear Jarimar,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location to be amazing, with convenient proximity to shopping areas, the beach, and dining options. Your satisfaction is incredibly important to us.We're sorry to hear that the street noise affected your stay. We understand how disruptive this can be and apologize for any inconvenience caused. Please know that we'll explore potential solutions to minimize this issue and ensure a more peaceful environment for our guests in the future.Despite this, we're glad that overall, you enjoyed your experience with us. Your feedback helps us to continually improve, and we hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Shannakay

Stayed 4 nights in Feb 2024
Response from Eduardo on Mar 21, 2024
Dear Shannakay,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your visit. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

WASHINGTON

Stayed 2 nights in Feb 2024
Response from Eduardo on Feb 13, 2024
"Dear Washington, Thank you for awarding us a perfect score! Your feedback is greatly appreciated, and we're thrilled to have exceeded your expectations. We can't wait to welcome you back for another amazing stay. Until then, safe travels! Best regards,