Ratings based on 495 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to the beach

Posted Jan 12, 2017
This review is long overdue - but better late than never. My boyfriend and I went to Aruba in March of 2016 for my birthday and had a wonderful time at The Mill Resort & Suites Aruba. The room we had was modern and beautiful and the staff was very accommodating with our wishes. We also had the pleasure to meet the hotel manager, who was extremely friendly and very nice to talk to. The hotel had some themed dinners and our favorite was Pasta Night w/ unlimited pasta made to your wishes and incl. a nice salad buffet. The location was pretty convenient too. It was a short (maybe) 10-15min walk to the beach and shopping, dining area(s). If you want to be right on the beach you gotta pay the big bucks for the high-end resorts and hotels. I would definitely recommend The Mill Resort & Suites Aruba if you are looking for a nice and affordable stay on the Island with a laid back vibe. Thanks to the staff and the manager for making our stay very pleasant.
Comment from Hotel Management
Jan 14, 2017 by Adrian Stuart, Hotel Management
Dear Dijana, We thank you for your review and are glad to hear of the wonderful experience you had with us, We look forward to seeing you soon again. Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice hotel, well located

Posted Dec 24, 2016
Terrible sofabed condition Nice pool Staff is good enough
3 out of 5
by A verified traveler from MN

On a budget resort closed to the beach.

Posted Dec 15, 2016
Pros: It has everything you need.
Cons: Sound insulation and it's time for rooms upgrade.
Be prepare to hear everything what's going on in the next to you room: your neighbors talks, music, TV. You have no privacy. They/You can here everything.
2 out of 5
by A verified traveler from H

Mill has gone downhill

Posted Dec 12, 2016
Typical BS when checking in, Sent to the furthest room from desk. The upsell began for better room. No shower for2 days! Bugs flying around room. Not kept clean at all. AC was freezing cold not regulated. Another bad experience there! 10 years going to AUA
3 out of 5
Recommended
for Everyone
by A verified traveler

Our stay at the mill resort, aruba

Posted Dec 4, 2016
Pros: The staff was very nice
Cons: The resort needs to be updated and get rid of the little ants in the room.
Location: Palm Beach is perfect location. You have the beach, restaurants, shops and much more.
This resort was fairly good. If you are on a budget, well this is resort for you. Everyone who work there was very nice.
Comment from Hotel Management
Dec 8, 2016 by Sharitza, Hotel Management
Thank you for staying with us we appreciate your comments and look forward for your next visit. We will work on the suggested improvement. Regards, Management
3 out of 5
by A verified traveler from chicago

Strands of long hair on tiled walls.

Posted Nov 30, 2016
Not sure why maids didn't clean the hair off the walls.
Comment from Hotel Management
Dec 10, 2016 by Sharitza, Hotel Management
Thank you for staying with us, we will follow up on this comment with our housekeeping department as per direct. please accept our apologies for any inconveniences this may have caused you. Regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Bar is great

Posted Nov 23, 2016
Nelson was wonderful and Happy Tony. Mike from maintence department did a wonderful because it rain on Sunday had water in our room from the ceiling. The house cleaning department did a great job!
Comment from Hotel Management
Dec 8, 2016 by Sharitza, Hotel Management
We are so happy to hear that you enjoyed your stay with us, we look forward to see you many more times in Aruba and welcome to our Mill Family !! Regards,
1 out of 5
by A verified traveler from US

Not recommend this hotel ; not clean rooms

Posted Nov 16, 2016
Pros: Nothing
Cons: Not room clean dirty room
Location: Good
Bathrooms smell very bad hair at the floors ; ants every where i dont recommended this hotel never ever nasty room
Comment from Hotel Management
Dec 10, 2016 by Adrian Stuart, Hotel Management
Dear Mr. Meija, My name is Adrian Stuart and I'm the Front Desk Manager, whom you spoke with during your stay. You requested one of our Deluxe Studio's which at the moment we did not have any availability on, I allowed you to review one of our Deluxe Royal Rooms but you did not agree on. We tried our best in ofering you a better accomodation to your standard. Regards, Adrian Stuart
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 11, 2016
Location: Very good location and dispisition
Very good location, amenity and staff, clean and good organized
Comment from Hotel Management
Nov 15, 2016 by Sharitza, Hotel Management
Thank you Edgar, We appreciate your comments and hope to see you soon back. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Nov 6, 2016
Friendly staff. Nice pool and buffet breakfast. Bathroom showers could be a bit more spacious.
Comment from Hotel Management
Nov 8, 2016 by Sharitza, Hotel Management
Thank you for staying with us we appreciate your comments. Regards,