3 outdoor pools, free cabanas, pool umbrellas
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Reviews of Courtyard by Marriott Aruba Resort

3.5 out of 5
Courtyard by Marriott Aruba Resort
J.E. Irausquin Blvd. # 330, Noord

Reviews

8.4

Very Good

Rating 10 - Excellent. 206 out of 412 reviews" "
Rating 8 - Good. 127 out of 412 reviews" "
Rating 6 - Okay. 38 out of 412 reviews" "
Rating 4 - Poor. 22 out of 412 reviews" "
Rating 2 - Terrible. 19 out of 412 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. Great food and food wuality.
Stayed 4 nights in Apr 2024
Response from AR on Apr 19, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you are enjoying your experience with us. Your satisfaction is our top priority! Thank you once more for choosing Courtyard by Marriott Aruba Resort

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You don't have a clue!!!! If you actually looked into my STAY AT YOUR FACILITY, YOU WOULD & SHOULD BE EMBARRASSED SENDING THIS QUESTIONNAIRE. .
Stayed 4 nights in Apr 2024

10/10 Excellent

Emad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffing, trouble at check in wrong room type.
Stayed 5 nights in Apr 2024
Response from AR on Apr 15, 2024
Thank you for your review we truly appreciate your feedback! We apologies for any inconvenience that you encounter at the time of check in. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

2/10 Terrible

Alison

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Courtyard by Marriott Aruba Resort on Apr 5, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

8/10 Good

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property.
Stayed 3 nights in Jan 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

2/10 Terrible

joseph

Liked: Cleanliness
The property beautiful people very polite drivers very polite because when they see you crossing street they stop for you to cross and many more thank you
Stayed 5 nights in Mar 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Parmeshwar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Mar 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

10/10 Excellent

Sharon

Traveled with family
Spent my husband's 60th birthday here and I would definitely stay again. Hotel was very clean staff was so…. Freaking friendly we had a good time with them every night. Food was delicious. Continental breakfast was legit… first time in Aruba for sure not my last.
Stayed 4 nights in Mar 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

8/10 Good

Valerie Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Court Yard Marriott. Very clean. Nice staff especially at the bar and restaurant. Every one very friendly. Hotel should have more daily or pool activities. We waited for water zumba every day the instructor didn't come. But overall great stay!
Stayed 4 nights in Mar 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service
-
Stayed 5 nights in Mar 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Winston

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

6/10 Okay

Amy

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is clean, the pool is beautiful, free breakfast was decent, and our room was spacious. The bathroom has a frosted glass sliding door with a big open gap and frosted glass window facing the bed inside the room. The front desk staff was not very welcoming. "May I help you?" or How are you? Would be nice. Three women working behind the desk chatting didn't acknowledge my family standing in front of them until I interrupted them. I saw some customers were given a welcome beverage others were not, we were part of the not group. They do not have service attendants to help with luggage. My parents are elderly with a disability and there was no one to assist. There was only one waitress working alone at the outside restaurant. It took over an hour to get a salad. She was very kind and apologizing for the service. The hotel is okay for maybe one or two nights. I would not recommend staying for a full week. There are other hotels and resorts with a similar price that are closer to the beach and more organized. Thankfully we were there for only one night.
Stayed 1 night in Feb 2024
Response from Reservation Team on Mar 19, 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found the property clean and enjoyed the beautiful pool. However, we sincerely apologize for the shortcomings you experienced during your stay. Your comments regarding the lack of warmth from our front desk staff, as well as the oversight in acknowledging your family and providing a welcome beverage, are concerning and will be addressed with our team to ensure a more welcoming experience for all guests. We also regret that we were unable to provide assistance with luggage for your elderly parents, and we apologize for any inconvenience caused. We appreciate your constructive criticism and will use it to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.

10/10 Excellent

William F Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way … from check in until checkout
Stayed 1 night in Mar 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

8/10 Good

Andrew Michael

Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

8/10 Good

Jonell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Danette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Well Managed, Excellent Customer Service, Excellent Cleanliness, Very Professional, Friendly.
Stayed 5 nights in Feb 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were WONDERFUL!! We Had an AWESOME time! VERY RELAXING!! VERY CLEAN! Restaurant and bar area were EXCEPTIONAL
Stayed 6 nights in Feb 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort

8/10 Good

James William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so friendly and kind. Property is not located on beach but do close it is walkable. They do provide a shuttle for the beach though. Breakfast was delicious!
Stayed 6 nights in Feb 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort.

10/10 Excellent

carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in excellent condition, customer service was excellent and bar tenders were excellent. I will be coming back soon for sure .
Stayed 3 nights in Feb 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort.

2/10 Terrible

Do Yeong

Stayed there last week for 4 nights. For the rooms facing south-east, so much noise until 3am with very loud music. One staff member even said she's not aware of such problem. Another staff said sorry for the inconvenience but there is nothing they can do. I even tried ear plugs which didn't help either. I don't want blame employees working there though. The management team must have known this issue for a while and choose not to take any action. Isn't a reasonably quite room for a good sleep the first basic to any hotel?
Stayed 4 nights in Feb 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

2/10 Terrible

Lucy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is great, honestly. However the management is horrible. We arrived Thursday and they told us they overbooked the entire resort and transferred us to another hotel. When we came back the next day for our eventual check in, they explained to us that they will not give us a one night refund because “the other hotel costed them a lot of money” which, if I can understand is not our fault in the first place. There were maybe 2 people who worked their that were kind and helpful however most of the workers deliberately ignored me when I would stand in line at the front desk or ask for help on directions or a taxi. I understand they were dealing with a lot because they turned away a ton of their own customers however this treatment was beyond horrible and definitely not worth it. I don’t care how good the prices were, do not. Stay. Here.
Stayed 3 nights in Feb 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort.

8/10 Good

richard

Liked: Cleanliness, amenities
This property has to improve their electronic key system. The keys we had for our room somehow got deactivated 4 or 5 times and had to go down to the the reception desk to get them acticated; which was annoying. The other that was annoying was that there was only one elevator, which was inconvenient to guests who were on the other side of the hotel especially when you had luggage
Stayed 7 nights in Jan 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the beach was easy and convenient.
Stayed 4 nights in Jan 2024
Response from AR on Mar 28, 2024
Thank you for your review we truly appreciate your feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!Thank you once more for choosing Courtyard by Marriott Aruba Resort.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

William John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not too many people and 90 percent of work staff is great, but you have a couple workers that are not friendly and need to get out of the business. Two works at the bar during the day and one waits tables at night, he is slow then brings the wrong stuff and acks like he doesn't know what you're talking about. Poll and property are great. Would highly recommend this place.
Stayed 4 nights in Jan 2024

10/10 Excellent

judith

Traveled with group
Stayed 5 nights in Jan 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms, great staff. Walking distance to restaurants, bars, shopping.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay perfect. Grounds and rooms were kept immaculately. The restaurant on site can be busy but the servers were very attentive nonetheless. The kiddy play space, gym and yoga studio were great amenities to have. This hotel although not on the beach, has easy access to the beach. We were able to do multiple day trips to different beaches with cabs a plenty. Great stay, will come again.
Stayed 8 nights in Dec 2023

6/10 Okay

Maria

Traveled with partner
I think it needs more music and entertainment around pool. Also employees should come around taking orders at the pool. I know it’s not the Hilton or Hyatt but can improve. Staff is not very welcoming. Would not stay again.
Stayed 7 nights in Jan 2024

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bedroom, ample bathroom looked newly renovated. Only one elevator at the property, had to walk a long ways on wooden planks.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Stayed 6 nights in Jan 2024
Response from Courtyard by Marriott Aruba Resort on Apr 4, 2024
Thank you for choosing Courtyard by Marriott Aruba Resort!

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was wonderful and the staff was awesome. Ronald Pascal we thank you for your assistance and recommendation to areas we wanted to visit. You are the best.
Stayed 4 nights in Jan 2024

10/10 Excellent

Arlett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great !!
Stayed 5 nights in Jan 2024

6/10 Okay

Miriam

Traveled with group
The property was unique and clean but the room is damp and the air condition wasn't working right. The fan in the bathroom is very loud. Breakfast wasn't that great. Paid too much.
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaffa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

QUYNH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great relaxing atmosphere. Staff was not too helpful when I address the issues. Did not give friendly reminder to guest at check that breakfast are complimentary. Should been refund for the stay for our meal we paid last 4 days.
Stayed 6 nights in Jan 2024

6/10 Okay

William E

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Caterina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, never the beach, clean, great housekeeping, love rooms carpet less. everything almost new. very near the restaurants area..
Stayed 3 nights in Dec 2023

8/10 Good

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease & access to get around to property amenities, local attractions & dining options.
Stayed 7 nights in Dec 2023

6/10 Okay

Chandrashekhar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Calm and quite with nice swimming pool to relax.
Stayed 5 nights in Dec 2023

4/10 Poor

sherly

Traveled with partner
Disliked: Amenities
The property was in a good location. The staff was nice . Only issue was the air conditioning noise was so loud we couldn’t sleep at night. It was an older room and the air conditioning was was an old unto so blew the loudest noisiest air ever. The sofa mattress was very uncomfortable as well. Other then that it was fine
Stayed 6 nights in Dec 2023

6/10 Okay

Remco

Stayed 4 nights in Dec 2023

8/10 Good

Dauh

Stayed 5 nights in Dec 2023

10/10 Excellent

LaKeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

ivon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i've booked through expedia, I have nothing but good things to say about this place. The staff was friendly, pleasant and accomodating. The room was clean, spacious and comfortable. I slept like a baby in their king sized bed. The facility had everything I needed including a laundry room, gym, bar with good drinks and a pool. As for the location, its right across the street from the beach. You can walk 5 minutes to get there, or take the hotel-provided shuttle. It is right at the start of the strip. Leave the hotel, walk 5-minutes north and you have countless bars, restaurants and shops at your disposal. The only knock, if you want to call it a knock, is that it is not directly on the beach. But it is so close. that didnt really matter to us.....would recommend and would book again.
Stayed 5 nights in Dec 2023

8/10 Good

Ardit

Stayed 6 nights in Dec 2023