Ratings based on 1,330 Verified Reviews

3.6 out of 5
73% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Great trip for a great price

Posted Apr 22, 2017
This is my third time to Aruba and first time at Tropicana. I was a little worried after reading the reviews, but we had a wonderful time. I had an updated room, so I can't speak for the condition of those that are not renovated. My room was spacious and spotless. I had positive experiences with every employee from the front desk, to the bell hops to housekeeping. Everyone was friendly, helpful and accommodating. There were always plenty of chairs at both pools as well as at the beach which is just a short walk through La Cabana and across the street. We walked to the Super Foods grocery store twice. It is a 10 minute walk from the resort. There are several nearby restaurants, and in less than 10 minutes you can get to the high rise area by cab. The only reason for not giving the resort a full 5 stars on the facility is because there is not much to do in the evening. There was karaoke on Friday, but other than that there is no music by the pool, entertainment or activities other than shuffleboard, checkers and chess. There is a casino on the property and another in La Cabana as well for those who enjoy that. All in all we had a great time at Tropicana.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet and family friendly to a certain extent

Posted Apr 19, 2017
The renovated section of the resort is ok. Yes I would recommend. However! The older buildings , not a pleasant stay. The older rooms smell, mold in bathroom, would not allow my child to stay in those sections. I didn't even want to sit on the coach. The price are way to high for the conditions of the un renovated areas. Sorry just being Honest!!!
Comment from Hotel Management
Apr 22, 2017 by FO Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear, that you enjoyed your stay. Thank you so much for saying that you would recommend us to other guest, it means so much to our team. Our prices are way the market rate for similar rooms on the island. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

great hotel and great value!

Posted Apr 14, 2017
Comfortable, large rooms, great pool. Enjoyed it immensely!
Comment from Hotel Management
Apr 22, 2017 by FO Manager, Hotel Management
Dear Guest Ray, Thank you very much for your kind feedback. We hope to see you real soon.
3 out of 5
Recommended
for Families
by A verified traveler from Venezuela

Posted Apr 11, 2017
Cons: Room conditions. Need renovation.
Location: Near to the beach.
Excelent price if you compared with other hotels in that area.
Comment from Hotel Management
Apr 22, 2017 by FO Manager, Hotel Management
Dear Guest Fabio, we would like to thank you for sharing your feedack. You are right, part of our resort is in need of renovation,which we are in the process of renovating all of our rooms. Regards,
4 out of 5
Recommended
for Families
by A verified traveler from calgary

old but well taken care of

Posted Apr 10, 2017
old facilities but very well taken care of, didn't have the luck to land the remodel rooms but they are pretty good for the money you pay, kids had a blast w/slide in the pool, eagle beach is the best by far in aruba so very well located, had a small convenience store so it will help you to solve a b.fast or quick lunch if you don't want to eat in the restaurant, 2 other places to eat close by including la Cabana facilites.
Comment from Hotel Management
Apr 21, 2017 by FO Manager, Hotel Management
Dear Guest Raul, We would like to thank you for sharing your feedack. You are right, our hotel is dated in the 80s, but in fact we are recently on, to renovate the older parts in our hotel continuously. We appreciate all the kind words about the property and the staff. Hope to see you real soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

The staff was great!

Posted Apr 10, 2017
What made our stay in this hotel great was the staff-- from the front desk to the waitresses to the bartenders by the pool everyone was so fun and nice to talk to. They gave us great recommendations on what to do during the day and night.
Comment from Hotel Management
Apr 21, 2017 by FO Manager, Hotel Management
Dear Guest, thank you very much for your kind feedback. It is very rewarding to hear that our staff treated you really well, we have spent a lot of time training our staff. You have a friend in us, we hope to see you real soon. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Amazing hotel at a great price!

Posted Apr 10, 2017
Pros: Easy access to the beach; great restaurants on site; beautifully renovated rooms; 5 minute bus ride to high rise hotel area.
Cons: N/A
Location: Pizza Bob's on-site is delicious; 5 minute bus ride to high rise hotel area; easy walk to the beach
Stayed at this hotel for two nights after being in a time share unit at another hotel for 7 nights. Had a great time here and would highly recommend. We had a 1-bedroom for my mom and I and it was the perfect size. The beds were extremely comfortable and the bathroom was updated and modern. It was a short walk to the beach (through La Cabana's pool area), but it was fun to people-watch and check out the stores on the way. At the beach, the staff was helpful in moving chairs for us. There was always a spot available. The beach is great for walking either direction and plenty of water sports readily available. Highly highly recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
Staff at hotel were excellent,the beds were very hard witch sacked but had a good time
Comment from Hotel Management
Apr 21, 2017 by FO Manager, Hotel Management
Dear Guest, Thank you very much for your kind feedback. We are pleased to hear that you enjoyed your stay at the Tropicana Resort Aruba and you remarked the perfect location around our hotel. We hope to see you real soon.
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel for the price. not on beach.

Posted Apr 7, 2017
Pros: pools
Cons: The units need to be updated
Location: Short walk to Eagle Beach which is beautiful
Pools are really nice. Hotel is old but they are remodeling and painting outside so it will be real nice. We had an old room but ok for the price.
Comment from Hotel Management
Apr 21, 2017 by FO Manager, Hotel Management
Dear Guest, Thank you for spending your time to comment on your recent stay. We are happy to hear that you remarked the perfect location around our hotel and that you are pleased with our friendly and helpful staff. We are working on renovating all our rooms. See you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Apr 5, 2017
Pros: Location and cleanliness of remodeled room.
Cons: They need to have outlets more convenient for charging electronics.
Location: Two casinos. Eagle beach, grocery store all within easy walking distance.
The hotel is very good. The only downside is the constant harassment to purchase a timeshare. The entrance to the hotel is a little confusing with no parking places close by. The courtyard with 2 pools and Pizza Bobs is very nice and enjoyable.
Comment from Hotel Management
Apr 21, 2017 by FO Manager, Hotel Management
Dear Guest Bob, Thank you for spending your time to comment on your recent stay. We are very glad to see, that you remark our resort, the food offer and the perfect location around. We were also very pleased to read your comments about the friendly and helpful staff in our hotel. Certainly we have passed this on to our employees. We will address your concern about the timeshare staff with the sales department. Hope to see you real soon.