Ratings based on 120 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2017 on Hotels
4 out of 5
by A verified traveler

Worth the drive from the action of Arusha

Posted Jun 20, 2017 on Hotels
It's a bit off the beaten track, but a very pleasant property. Lots of great birdlife. 5% extra is charged if you use a credit card.
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Absolutely beautiful grounds which are very well kept. Property is very quiet and peaceful. Villas are huge and the king bed was very comfortable. Staff were polite and helpful and the service was very quick. Breakfast was okay and Internet was not always great. Lovely pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, beautiful gardens and great pool!

Posted Nov 19, 2016
Cons: For dinner, you have to take the set menu. More flexibility, e.g. to have a lighter meal, would be appreciated.
After 5 days of safari this was a great place to finish the trip and relax! The breakfast, included in the room rate, was excellent.
4 out of 5
by A verified traveler from Israel

nice place

Posted Sep 5, 2016 on Hotels
Very nice property with a lovely garden. The rooms are clean, very big and has a nice private balcony.The food is pretty basic but quite good. The service is very good, nice and helpful staff. Located quite far from the center of Arusha so if you need to run errands you will need to get to the city center by transport.
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Dear Rafiki, Thank you for taking time to share your experience here. Yes, we are not in the center of Arusha and this is why we provide a complementary shuttle daily into downtown. We thank you for choosing to stay with us and we are glad to know you enjoyed your stay. We hope to see you here when life brings you back to Arusha! Best regards, Grace.
5 out of 5
by Ms Avrill from Ireland

Posted Aug 20, 2016 on Hotels
Our stay at the Planet Lodge was exceptional, the staff were all most helpful and welcoming, they did over and above to make our stay comfortable and relaxing. Lovely helpful and cheerful staff, we wish them all well, and many thanks for a memorable stay at Planet Lodge.
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback Ms Avrill. Best regards, Planet Lodge Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA, USA

Comfortable, reasonably priced place to stay

Posted Aug 12, 2016
Hotel staff was wonderful and responsive. Although it's a bit off the beaten path, it was pretty quiet and peaceful. You can't walk to dowtown Arusha but they did provide a shuttle that went downtown at 10am and picked you up at 4pm. Hot water was at times not sufficient for two peaple to take hot showers. Food was reasonable and the wait staff were friendly and cheerful!
5 out of 5
by Ian

Posted May 12, 2016 on Hotels
Comment from Hotel Management
May 17, 2016 by PL Team, Hotel Management
Asante Ian, we hope to see you again in the not so distant future.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

What a way to begin a Safari

Posted May 2, 2016
All I can say is that the beginning and ending of my safari couldn't have been any better with Planet Lodge. Love the staff and service they provided
Comment from Hotel Management
May 16, 2016 by Eva for Planet Lodge Team, Hotel Management
Asante Sterwin, We thrive on providing good service for those going on Safari and also business clients. Karibu tena soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from DJ

Great Hotel

Posted Apr 14, 2016
Pros: The hut style rooms and grounds were perfect!
Cons: Wifi problems. Hot water is very limited 5-7 min. Pool is not heated.
Location: Location just outside city = about 10-15 minute drive. Nice and quiet. Hotel has shuttle service = very convenient!
Very nice place with very welcoming and courteous staff. Met all of our needs as traveling tourists. Laundry, bar, restaurant, massage, shuttle service all available. Very nice rooms and staff made me & my friend wish we could stay so much longer. Great price for what you get.
Comment from Hotel Management
May 19, 2016 by Eva for Planet Lodge Team, Hotel Management
Hi Titus, We appreciate your kind words and the cons too. While we work hard to provide WIFI we cannot guarantee it will be up in all the rooms due to weather, electricity and other issues. However, we ensure the WIFI is always up in the main building. Hot water:- Did you report this to Font Desk? Hot showers run longer than 7 minutes... perhaps your water heater was off? When off, the first person to take a shower can consume most of the hot water and it gets refilled with cold water. However, if the heater is on throughout you would be heating the water as it enters the tank thus have more than enough water for up to 3 hot showers. Yes, our pool is not heated which is not a problem because it is used during daylight hours only. Thanks for choosing us and we hope to see you here again!