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Reviews of Elewana Arusha Coffee Lodge

4 out of 5
Elewana Arusha Coffee Lodge
Dodoma Road, Arusha

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DONNA K

Excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee plants did not look healthy
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay before our Safari
The place is great. Food and service was excellent! Monkeys jumping on the roof a bit at night. But that’s part of the charm
Stayed 1 night in May 2023

8/10 Good

Cynthia

Stayed 1 night in Jan 2023

10/10 Excellent

Debra, Cedar Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, super friendly and accommodating staff, wonderful food, lovely room accommodations. Highly recommend a stay here whether as a relaxation visit or a stopover during Tanzania travels. The Shanga working museum and gift shop on premise is lovely to visit. Boniface the painter working on the grounds and offering paintings for purchase also lovely (we bought one!). Enjoyed watching the monkeys scramble about while relaxing on the deck off our Plantation room.
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Greg E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Beautiful facilities
Stayed 1 night in Jul 2022
Response from Stephie on Sep 16, 2022
Dear Greg,Thank you for booking with us, we look forward to hosting you in the future.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arusha Coffee Lodge is a bit dated but the staff are wonderful. Food is fine.
Stayed 2 nights in Nov 2021
Response from Siamanta on Dec 3, 2021
Dear Andrew, Thank you for your review. We are glad you stayed with us. We appreciate your feedback and have taken it into consideration. Our team appreciates your compliments.

10/10 Excellent

Elliott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff.
Stayed 2 nights in May 2021
Response from Hazel on May 10, 2021
Dear Elliot, What a lovely review! We are truly grateful for the time taken out to share your thoughts on our lodge, It means a lot to us to have secured the confidence of guests such as yourself. Thank you for choosing to stay with us, we look forward to welcoming you back soon. Regards, Ms Hazel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply superb
Stayed 2 nights in Apr 2021
Response from Ms. Hazel General Manager, Arusha Coffee Lodge on Apr 28, 2021
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay after sleepless travel to Arusha. The staff couldn’t be more friendly and helpful. The bungalows are fantastic with gorgeous decor and the most comfortable bed. The food is truly delicious and well priced too. Loved lounging by the pool after lunch and walking amongst the coffee plants for a little exercise. There are also several wonderful shops on the premise worth a visit. One of the notable experiences of our stay here- and Tanzania in general- is that no staff slip you cards with their name and tell you to write a good review on Trip Advisor mentioning their names. This has become an obscene practice in Dubai where we reside.
Stayed 1 night in Mar 2021
Response from Ms. Hazel General Manager, Arusha Coffee Lodge on Apr 28, 2021
Dear Guest, Thank you for sharing such an amazing review about your stay at Elewana Arusha Coffee Lodge. We are truly delighted to hear that you enjoyed your stay with us and appreciate your compliments on our staff and the facilities. Knowing that we gave you a great start to your safari is the best reward for our team whose mission is to deliver unforgettable memories of Africa.

10/10 Excellent

Gregg, Arkansas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite. Beautiful setting. Food was wonderful. Staff friendly.
Stayed 1 night in Oct 2019

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Claire, Shanghai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night there. It’s a good place for relaxing before/after safari. Staff are very nice and helpful. We enjoyed staying there.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from Elewana Arusha Coffee Lodge Team on May 8, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Arusha Coffee House is truly my home away from home! Modern without being slick, African styling to perfection. While I was working there in some school I had the pleasure to get to know some of the excellence folks on staff. Remsi, Food & Beverage Manager trained at Disney World at their Animal Kingdom location (which is also excellent by the way) and that is a total coup for the Lodge. Disney training includes never saying No!! So, there you go. It’s just about the biggest Yes in Africa! Oh, and the upgrade to Suite 29 was very kind and appreciated. S
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Elewana Arusha Coffee Lodge Team on Jan 28, 2019
Thank you so much for your review. We appreciate your feedback.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
The hotel was very pretty. Comfortable rooms and beds. Food was good. Staff are all friendly. There was a main dining room, as well as a casual restaurant and bar for lunch, snacks, light food and cocktails. The grounds have a lot of coffee plants, but also very pretty landscaping. I would suggest the waiters on the patio give some morning and evening scraps to the hungry thin little cat that showed up on the patio begging for food. It seemed heartless the waiters would just shoo him and chase him away. A healthy cat could keep varmints off the property and would be a cute addition to the grounds. Cats are domestic, not self sufficient like wild animals. They rely on kind humans to feed them.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2018

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities
Not worth the money
What you don't see on the photographs is that the place is right on a busy road and like 3 minutes away from the airport. The coffee plantation uses some kind of nasty fertilizer that gave us an allergic reaction. The villas are nice, but the floors are treacherously slippery. The food was pretty good, but the service is poor. Most of the waiters were poorly trained and very slow, and the guy at the bar tried to serve me twice a watered down drink that I had sent back.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
I stayed in the plantation suit. I think they have the best service in Tanzania.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Elewana Arusha Coffee Lodge Team on May 8, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel choice but price quite too high
very good hotel in a coffee plantation. only negative point is the noise from the road. Otherwise the price is quite too high for the services provided
Stayed 2 nights in Oct 2018