Ratings based on 187 Verified Reviews

3.9 out of 5
68% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to the airport

Posted Oct 20, 2017
Pros: The location
Cons: There was an old feel about it. Lounge uncomfortable.
Location: Close to airport and close to restaurants
Overnight stay. Disappointed with facilities . Needed upgrading . Lounge chairs uncomfortable.
Comment from Hotel Management
Nov 10, 2017 by Property Manger, Hotel Management
Thank you for your feed back.
4 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Posted Sep 17, 2017
Very nice and comfortable also very well located near and tidy and a very pleasant stay
Comment from Hotel Management
Oct 2, 2017 by Property Manager, Hotel Management
Dear guest, Thank you for your time and reviews. We are glad you have enjoyed your stay. Looking forward to see you soon.
2 out of 5
by A verified traveler

Room 12B is very noisy.

Posted Aug 28, 2017
I have stayed in Quest Hitels before, but unfortunately this hotel is on the intersection of a busy road & my room (12B) was very noisy.
Comment from Hotel Management
Sep 16, 2017 by Lisa, Hotel Management
Dear guest, Thank you for taking the time to write us feedback. We are sorry to hear you experience did not meet your expectation. For future tips, please make a note to request a quiet room and we certainly can locate you as per your request.
3 out of 5
by A verified traveler from Sydney

Not Bad for Quick Stay Close to Airport

Posted May 5, 2017
Pros: Parking, Close to Airport
Cons: Stock the Bar Fridge!! Upgrade Bathroom. BIGGER Tea Cups. Tiny & hopelessly inadequate. Keep reception open till at least 8pm.
Location: Did not stay. Airport & Freeways close by.
It was OK. Clean and comfy. Liked ease of access & parking. But disappointed to see Reception closed at 7pm for an Airport Hotel. I wanted to buy drinks etc but couldn't. Person of after hours button didn't answer at first. No drinks in mini-bar. A bit of Road Noise from lancaster Street. Bathroom tiny and a bit dated. I needed to use the desk but space a bit tight. Bed was comfy & water hot so did what it needed to do. But a bit basic for the amount charged.
Comment from Hotel Management
May 31, 2017 by Quest Ascot Management Team, Hotel Management
Dear Rick, Thank you for your feedback. It is valuable to us. Management will look into the point you have raised. Quest Ascot is closed to airport and race tracks, only 7km away from Brisbane CBD, walking distance to local shops and restaurants. Hopefully we can accommodate you better next time! Thanks and regards
4 out of 5
by A verified traveler

Posted Mar 25, 2017 on Hotels
It was ok. Would have been nice for the staff to enforce the noise rule after 9.00pm on their hand out document. Milk was not replaced at all during stay.
Comment from Hotel Management
Mar 30, 2017 by Property Manager, Hotel Management
Dear guest, Thank you for your time to review our property. Glad you thumbs up for our service. The management has reviewed your point and rescheduled the housekeeping schedule. thank you again. Manager for Quest Ascot
1 out of 5
by RAy

Terrible

Posted Feb 7, 2017 on Hotels
Terrible. Checked out a day early
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear RAY, Thank you for your comment. Quest Ascot is doing every bits to improve our property quality and services. We do like guest feed back. Thank you.
5 out of 5
by A verified traveler

Well placed for eagle farm races

Posted Nov 30, 2016 on Hotels
Excellent service very helpful operators and friendly staff
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your valuable input. We are delighted that you enjoyed at Quest Ascot. Quest Ascot is located 7 km from the Brisbane airport and the city centre with convenient ferry, train and bus services. We look forward to welcoming you back in the near future.
4 out of 5
by A verified traveler

Close to airport and accessible

Posted Nov 21, 2016 on Hotels
No nonsense accomodation Easy to get along with and let us check in early without fuss
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your nice comment. We glad you have enjoyed your stay with Quest Ascot. Looking forward to see you in near future.
1 out of 5
by A verified traveler from QLD

Posted Nov 17, 2016 on Wotif
2 adults and 2 kids only one bed even though it was not sold that way - 2 in the bed, 1 on the sofa and 1 on the floor doesn't make for a comfortable night - overpriced
Comment from Hotel Management
Nov 30, 2016 by Property Manager, Hotel Management
Dear Shona, Thank you for your time and review our property. For your next time booking tip, please indicated your bedding arrangement. Hope we can make up for your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2016 on Wotif
Comfortable. Great position. Most comfortable bed ever!
Comment from Hotel Management
Nov 30, 2016 by Property Manager, Hotel Management
Dear Guest, Thank you for your nice comment. Glad you have enjoyed your stay. Looking forward to see you again.