- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable rooms. Would stay again.
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Located in Ashburn, Hilton Garden Inn Dulles North is in the business district and near the airport. Travelers who have shopping on the agenda can visit Dulles Town Center and Reston Town Center. Looking to enjoy an event or a game while in town? See what's going on at Dulles Sportsplex, or consider a night out at Lost Rhino Brewing Company.
Front desk was rarely occupied. Jacuzzi was broken. Pool was filthy (realize I should have taken pics, but trust me, super gross). Biggest reason not to stay here: a random hotel contractor almost walked into my room (he had a key), then was a complete jerk when I (a solo woman traveling) would not let him in my room to drill something. He had no hotel uniform or ID of any kind. Manager Abdee (spelling) barely listening to my concerns, didn’t apologize or offer any resolution. Tried to find another hotel for the night but it was late and I ended up just staying. Also, it may appear breakfast is included in your stay. It is not. When I went down in the morning to get some, a strange woman harassed me for a voucher and made me feel like I was stealing. Hands down, worst hotel experience ever. Dont waste your money paying for the Hilton name, nothing even resembles Hilton experience.