Terrace/patio

Reviews of Hampton Inn Asheboro

2.5 out of 5
Hampton Inn Asheboro
1137 E Dixie Dr, Asheboro, NC

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the zoo.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
John, it's wonderful to hear that you found the Hampton Inn Asheboro to be a convenient location during your visit to the zoo. We appreciate your positive review and hope to see you again soon for your next adventure!

8/10 Good

Mike, Goldsboro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Property does need some updates but nothing major.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Mike, thank you for your input. At Hampton Inn Asheboro, we're pleased to hear our team members provided a wonderful experience. Be assured, we're committed to improving our facilities and we value your suggestions. We hope your travels bring you back our way soon.

4/10 Poor

Gayatri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean & torn furniture. Shower Curtain was missing.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Gayatri, we are genuinely disheartened to hear about your observations during your stay. It's essential for us to provide a neat environment, reliable room utilities, and well-maintained furnishings. We appreciate this feedback as it allows us to identify areas that need attention. Please rest assured that we will address these concerns seriously. It is our goal to vastly improve your experience, should you choose to stay with us in the future.

2/10 Terrible

Amanda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I can’t believe this hotel is under the Hilton Umbrella. The rooms have a terrible mildew odor the carpets are disgusting and hair in the bed when I pulled the sheets back. Pool was closed and that info was not provided upon the reservation. The staff was nice but it seems they’ve become accustom to the complaints as they had febreeze on hand as a resolution. So many people are expressing the same concerns. Absolutely do not recommend.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 10, 2024
Amanda, it's disheartening to learn about the issues you've encountered. We regret that you were not entirely pleased with the cleanliness of your room and wish to assure you that appropriate measures are constantly taken to maintain our standards. As for the pool availability, it's truly unfortunate if this was not fully conveyed to you when booking. We're pleased that our team members were helpful, even though your overall experience wasn't up to expectations. Please rest assured we're keen on improving based on guest feedback like yours. We hope to have another chance to offer you a more satisfying stay in future.

6/10 Okay

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was good.we went to this hotel because of the pool and weight room. But this entire room was looked.had to leave early because there was nothing to do with the kids
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Catherine, we appreciate your feedback. It's great to hear you enjoyed our breakfast selection. We apologize that the leisure facilities were not accessible during your stay which hampered your expected experience. We recognize the importance of these amenities, especially for families travelling with children. We are taking note of your comments into our ongoing efforts to enhance guest satisfaction. We hope you'll allow us a chance to host you again offering a full range of services.

4/10 Poor

Charlene

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor communication about pool being unavailable
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 8, 2024
Charlene, we regret to hear about your experience. Being unaware of the pool status can indeed cause disappointment. Your feedback is important as it allows us to improve our guest communication. We hope to have the chance to welcome you back in the future for a more positive stay.

4/10 Poor

Brandon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Thanks for the feedback, Brandon.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

6/10 Okay

Oussama, Fort Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very not hilton experience, ceiling in hallway had drywall sheet covering holes, carpets in the room was very old, wall paper pealing of the wall in some areas.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 5, 2024
Oussama, it is disheartening to read about your less-than-perfect experience. It's essential to us that our guests feel the quality and comfort associated with our brand. Your comments regarding areas needing improvement, such as the hallway and room interiors, are valued. Please know, these issues are being looked at by our dedicated team members. We appreciate your feedback and hope for another opportunity to make your next stay a better one.

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room 115 was a room right off the lobby and breakfast area. There was a weird smell in the room, the molding was coming off the wall, the shower rod was coming out of the wall so the curtain wouldn't stay closed while showering. Not very sound proof at all, heard the people in the hallway plus the kid that was stomping around above us in the next floor. Didn't end eating the breakfast because there were so many people waiting and the food wasn't even being refilled fast enough. Would not book this place again.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 4, 2024
Susan,We regret to learn of the inconveniences you encountered during your stay. Our aim is to provide inviting rooms and a smooth experience, so we're sorry for the various issues you faced. We also understand your disappointment related to noise level and breakfast service and we'll use your comments to improve. We hope you'd consider giving us another chance to serve you better.

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I called ahead time to confirm if their pool was open. I was told on the phone it was. Upon arrival I found out it ws closed for the season. Who closes an indoor pool for the season? I wss told we could use the one next door because the 2 hotels were connected. Went to use the pool at the other hotel and it had 13 person limit. The hotel I was guest had bigger indoor pool. Now if both hotels are connected, they why not have the bigger pool open to hold more guest. Made no sense.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Rebecca, it's regrettable to hear about the misunderstanding regarding the pool availability. While it's true that our two properties offer shared amenities, the pool usage may vary according to various circumstances. We apologize for any inconvenience this might have caused. Rest assured, we are continually working to improve our guest experience and your feedback is invaluable in this process. Thank you and we hope for another chance to serve you better in the future.

2/10 Terrible

Bianca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, however the property was concerning. My first room had a half dead bug in the bed. I was then given a 2nd room that smelled really bad and the AC was blowing out really weak.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 30, 2024
Bianca, we appreciate you taking the time to share your experience. It's great to hear that our team members were amiable during your stay. However, it's unfortunate to learn about the condition of the bedrooms. Please rest assured we have a rigorous cleanliness and maintenance standard in place. We hope we'll have the opportunity to better serve you in the future.

2/10 Terrible

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We picked this property becuase our granddaughter wanted to swim in the indoor pool. It was not available. The phones did not work. The cable was not working so they came and moved a small box but we had terrible reception and no data in the guide. Breakfast was iced cold. I really wished we had gone to another location.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Aaron, it's unfortunate to hear about your recent experiences. It sounds like there were some unforeseen circumstances with the pool and certain in-room amenities, and we understand how these could disrupt your stay. We also note your comments regarding the breakfast and we're always striving to ensure a high-quality dining experience for our guests. We deeply appreciate your feedback, and we assure you that proper measures will be taken to improve our services. We invite you to give us another chance to deliver a superior experience next time.

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Allows my dog, clean close to everything, good breakfast
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 23, 2024
Brandon, it's fantastic to hear that you appreciated Hampton Inn Asheboro's pet-friendly policy, cleanliness and easy accessibility to nearby attractions. We are also glad you enjoyed our sumptuous breakfast. We look forward to welcoming you and your furry friend back soon.

6/10 Okay

Nicki

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool and hot tub where closed. This is the reason i picked this hotel. I most likely will not stay here again. Also, it was noisey
Stayed 3 nights in Feb 2024
Response from Customer Service on Mar 6, 2024
Nicki, we regret to read that your recent stay fell short of expectations, particularly concerning facilities that were unavailable at your time of visit. We also recognize your remark regarding the noise. While we strive to maintain a serene environment, it can indeed be challenging during peak times. We value your feedback and hope to have another chance to provide you with a more satisfactory experience.

10/10 Excellent

Cindy

Traveled with family
Liked: Amenities
They were doing some renovations during our stay.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 1, 2024
Cindy, we're thrilled you chose Hampton Inn Asheboro during our period of refurbishment. Your patience is much appreciated and we hope to present a fresh and updated look during your future visits. Your experience means a lot to us, and we hope to see you soon.

6/10 Okay

Dr. Wayne, Calgary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Dr. Wayne, it's disappointing to hear your experience wasn't up to expectations. We appreciate your feedback and will work to improve guest satisfaction. We hope for an opportunity to better serve you in the future.

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The TV in room 338 turn on and off continuously. When we arrived we turned it on, and it kept turning off. When we got back to the hotel after dinner, we turned it on, and it stayed on for an hour, and then turn on and off THE ENTIRE NIGHT. It would turn on slowly, and then stay on for about 30 seconds, and then turn off. ALL NIGHT. It was still doing it in the morning the entire time before we left. It was very disruptive -we turned off the sound, but the light would still go on and off as it turned on.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Amanda, we truly regret hearing about the difficulties experienced with the TV in your room. This is indeed disruptive and not the relaxing environment we strive to provide our guests. Please be assured that your feedback has been shared with our maintenance team for further review to prevent such instances in the future. Thank you for bringing this to our attention. We hope for the opportunity to deliver a better experience on your next stay.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 25, 2024
Isabel, we appreciate the wonderful review. We're glad to hear the convenience of Hampton Inn Asheboro's location suited your trip. Your feedback is invaluable, and we hope to serve you again in your future travels.

6/10 Okay

Shaun

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
A lot of things out of service - pool, ice machines, vending machines. Seems like the entire facility needs some upkeep. Room had a funky smell, but was otherwise clean. Breakfast was pretty good, but they kept running out of waffle batter (see previous comments RE: needing some upkeep).
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 20, 2024
Shaun, it's disheartening to hear that you encountered some issues during your stay. We apologize for any inconvenience caused by amenities not being up to standard. It's important that your room meets your expectations, and we're sorry if the smell detracted from your comfort. It's equally vital that our morning meal be satisfying, and we regret any concerns regarding the availability of waffle batter. Your insights are important as they help us improve our performance. We trust you'll notice enhancements during future stays.

10/10 Excellent

Audrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ! We enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 11, 2024
Audrey, thank you for sharing your experience. It's wonderful to hear that you enjoyed your stay at Hampton Inn Asheboro. We strive to provide a great experience for our guests, and your feedback is valuable. Looking forward to welcome you back in the future.

6/10 Okay

Tina, Oak Hill

Traveled with family
Liked: Staff & service, property conditions & facilities
Cleanliness needs improved. Especially in bath area.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 11, 2024
Tina, we appreciate your feedback and are sorry to hear about your experience with the cleanliness, particularly in the bathroom area. It's crucial for us to maintain a high-standard of cleanliness across all areas. Your comments will be reviewed with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention and we hope to have the opportunity to better serve you in the future.

4/10 Poor

Joshua, Fort Mill

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When I arrived at the property, I checked in fine, went to the middle of the hotel and access to elevators on the first floor, which reeked of marijuana. Then went down and asked the front desk staff which way was the pool they told me that their pool was broke. I had to walk across the parking lot to another hotel. That was not acceptable if you advertise that you have a pool you should have a pool I have a one year old and I’m not gonna be walking from hotel to hotel in 40° weather while he’s wet after swimming that was my biggest problem with this hotel false advertisement I would not have rented a room from this place if I knew they didn’t really have a working pool.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 5, 2024
Joshua, we appreciate your honest feedback. We are sorry that your stay wasn't to your satisfaction due to an issue with our swimming amenities. Our team should strive to communicate any out-of-order facilities clearly to all of our guests. Additionally, we take note of your comment about the smell in the elevator area. It's unfortunate that we couldn't meet your expectations this time and hope you'll give us another chance in the future to make this right.

8/10 Good

Rider

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, the only disappointment was that the pools were closed due to “renovations” which I didn’t see anything going on. Other than that I definitely recommend this place
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 23, 2024
Rider, it's great to hear you recommend Hampton Inn Asheboro. We appreciate your feedback about the pool situation and understand how this could have impacted your stay. Renovations sometimes require careful planning, which may be unseen, but ultimately serves to enhance the guest experience. We appreciate your patience and hope to have the pool ready for your next visit. Thank you for your kind words!

10/10 Excellent

Sandra, Fanwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Thank you for the amazing rating, Sandra!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hampton Inn Asheboro soon!Thanks again for leaving your feedback!

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had expected more of a Hampton Inn
Room was musty, smelled awful. There was a crowd of people in the hall running around and yelling until 3am…wound up with 2 hours of sleep. Choose someplace else to stay!
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 8, 2024
Jason, we regret to learn that your stay with us wasn't as relaxing as it could have been. We apologize you experienced a disruption during your night and had to deal with undesirable conditions in the room. Please know we take your feedback seriously and will work with our team members to address these concerns. Your comfort and satisfaction are important to us. We do hope to have another chance to demonstrate the type of experience we strive to provide.

10/10 Excellent

Lucille R

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 9, 2024
Thank you for the perfect rating, Lucille!We are very pleased to hear that you had a wonderful stay at Hampton Inn Asheboro. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Pamela, Harrisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even on New Year's Eve, it was very quiet. No problem sleeping.
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Pamela, we appreciate you taking the time to share such positive feedback about your stay at Hampton Inn Asheboro. We're thrilled knowing that you were able to enjoy a peaceful sleep even on New Year's Eve. We're looking forward to welcoming you back for another tranquil night's rest.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 17, 2023
Thanks for the perfect rating, Michael! We can't wait to see you again soon for another amazing experience at Hampton Inn Asheboro. Have a great day!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs!
Room 302....bed bugs found the next morning. Front desk did nothing. They said someone would call. It's been 6 days... nothing! I've reached out 3 times to speak to someone... nothing!
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 25, 2023
Greetings. We deeply regret to hear about the situation you encountered during your stay and it's alarming that you perceived a lack of action regarding your concerns. Our team values every feedback and we assure you that we treat incidents like this promptly and seriously. We are glad to note that our team member was able to reach out to the third party and a refund has been issued in this regard. Thank you for staying with us. We look forward to having another chance to better serve you next time.

6/10 Okay

Roger

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 22, 2023
Roger, it seems you've rated your recent stay with us as average. We're looking forward to welcoming you back soon for a more satisfactory stay.

2/10 Terrible

ADRIAN J

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Did not like we had bed bugs in my bed
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 24, 2023
Thank you for sharing your feedback, Adrian.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 Good

Julie

Stayed 1 night in Nov 2023
Response from Customer Service on Dec 8, 2023
Julie, thank you for choosing to stay at the Hampton Inn Asheboro and for taking the time to rate us. We're delighted to see that you had a pleasing experience. We hope to have the pleasure of hosting you again in the future!

6/10 Okay

GREGG

Business traveler
Liked: Room comfort
Disliked: Staff & service
WET BATHROOM
TO WHOM IT MAY CONCERN, NOT TO COMPLAIN MUCH. BUT: THE TUB RAN 24/7. I SAW A MAINTENANCE MAN IN THE HALL. HE SAID IT IS A BROKEN PART AND WAS ON ORDER. I TOLD THE FRONT DESK. I THINK I WAS TALKING TO A WALL. NO RESPONSE. SO THE SPLASHING FROM THE TUB SPOUT WAS ALL OVER THE FLOOR. I HAD TO KEEP WIPING IT UP. I DON'T LIKE WALKING ON A WET FLOOR AT NIGHT HALF A SLEEP . WELL JUST THINK IF I SLIPPED. I AM NOT A HAPPY CLIENT. THE ROOM SHOULD BE BLOCKED OFF TILL IT IS FIXED BEFORE SOMEONE DOSE GET HURT. YOURS GREGG EVANS
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 13, 2023
Gregg, we regret to hear of the maintenance issue you encountered in the bathroom. We always strive to provide well-maintained rooms for our guests and it seems we fell short during your stay. Comments like yours provide us with important feedback for improving guest experiences moving forward. We appreciate your suggestions and will certainly look into it to avoid any miscommunications. While we understand that you're less than satisfied this time, we do hope you'll give us another chance to impress you in the future.

4/10 Poor

Shelly

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was very dissatisfied with this hotel. The pictures that are online are very deceiving online. It looks like it’s very clean and very updated after checking in and getting to our room. We realized that it was not updated. The rooms were very dingy and dark. it was missing some of the trim, and the very noticeable areas, the walls were very dingy and dirty. The light above the shower kept flickering it would not work. It was very loud and you could hear everything the people in the room above and people walking through the hallways. My personal opinion it was not worth $228 a night , so I was very displeased, but had no other choice but to stay there. It was missing the rods to open the curtains. But on a good note, there was absolutely no bugs. The white comforters on the beds looked very old and stained up. I actually went to the store and bought a blanket and stuff to actually sleep with.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 10, 2023
Shelly, we regret to hear that your recent visit didn't meet the expectations set by our online photos. We endeavor to offer transparency and accurate information for all our guests and your feedback is appreciated and will be considered moving forward. More so, we appreciate your remarks about some areas of the room needing attention, and will definitely share your feedback with our team. It's also unfortunate to know about the noise disturbances that affected your stay. Please know that our aim is to provide a comfortable and pleasant experience for our patrons, and we apologize if we fell short this time. On a brighter note, we're glad to hear there were no issues with unwanted pests and your note about our cleanliness is appreciated. Your comments are important to us, and will help guide our improvements. We hope to have the opportunity to serve you better in the future.

6/10 Okay

Meagan

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building was run down and falling apart. Peeling wallpaper, cracks that were poorly painted in the headboard of both beds, mold on the ceiling above the shower,and many other examples. We were given no notice that the pool was out of commission which feels intentional. Paying $250 a night to stay there is outrageous. I would not pay $100 to stay there.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 6, 2023
Meagan, we're sorry to hear that your stay didn't meet your expectations. Addressing your concerns about the condition of the room, please rest assured that we're constantly striving for improvements. Your point about the pool is noted and we apologize for any miscommunication. We believe the value we provide justifies our rates and are sorry to hear you felt differently. We hope you will consider giving us another chance, as we truly value your feedback.

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 30, 2023
Thank you for taking the time to leave us such an amazing rating, Benjamin!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hampton Inn Asheboro.

6/10 Okay

Edgar

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 29, 2023
Edgar, your brief note about the décor provides valuable insight. We appreciate the feedback and our team frequently evaluates and updates our property to continue satisfying our guests. We hope your next stay will meet your expectations and provide a favorable impression.

8/10 Good

JACKIE

Stayed 1 night in Oct 2023
Response from Customer Service on Oct 30, 2023
Jackie, thank you for choosing Hampton Inn Asheboro during your recent travels. We're delighted to learn that your overall experience was positive. Your feedback is highly appreciated and we hope to have the opportunity to serve you again in the future.

4/10 Poor

Alison

Stayed 1 night in Oct 2023
Response from Customer Service on Nov 17, 2023
Alison, it's evident from your rating that your experience did not live up to your expectations and we take such concerns very seriously. Feedback like yours helps us more in implementing improvements and we hope to have another opportunity to better your experience.

10/10 Excellent

Terry, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 23, 2023
Terry, it's wonderful to hear you found your stay at Hampton Inn Asheboro to be delightful. We appreciate your review and we continue looking forward to providing excellent experiences.

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness, staff & service
It was a alright stay. I was a little bummed out that the indoor pool was down. That was the main reason for booking this so the kids could swim at night when we arrived and after daily activities
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 22, 2023
Josh, thank you for sharing your feedback. We understand that the unavailability of the indoor pool during your stay may have come as a disappointment, especially since it was an amenity you highly anticipated utilizing. Please rest assured we aim to ensure all facilities are operational for our guests to enjoy and your comment will be shared with our team members for review. We hope to have the opportunity to better serve you in the future.

8/10 Good

Leslye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 15, 2023
Thanks for the 8/10 rating, Leslye!We're happy you had such a lovely stay at Hampton Inn Asheboro! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 27, 2023
Justin, we appreciate your rating for Hampton Inn Asheboro. We aim to offer an even better experience next time. Your satisfaction is fundamental to us, and we're glad to know we met your expectations. Do visit us again soon!

6/10 Okay

george

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 9, 2023
George, we take note of your neutrally rated experience at our property. We're committed to continuous growth and improvement, and comments like yours help us achieve that goal. We'd love to welcome you back again to provide a flawless experience.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 1, 2023
James, Hampton Inn Asheboro team is thrilled to learn that your stay with us was superb. Your top rating speaks volumes and we appreciate your support. We look forward to welcoming you back on your next visit.

10/10 Excellent

Lori

Stayed 1 night in Sep 2023
Response from Customer Service on Oct 19, 2023
Thank you for the great rating, Lori!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Asheboro! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pretty good place to stay. I booked through Expedia and they had not sent the booking through for a few of us. The lady at the counter was very helpful and persistent on the phone to get our bookings completed.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 26, 2023
Daniel, we're thrilled to hear you found Hampton Inn Asheboro to be a satisfactory choice for your stay. It's good to know our front desk colleague was able to assist with the booking complications you experienced. Thank you for sharing your experience and we hope to welcome you back in the future.

10/10 Excellent

Kiowan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay!
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 26, 2023
Thank you for the excellent rating, Kiowan!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn Asheboro! We look forward to hosting you again soon.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the zoo.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 24, 2023
Thanks for the amazing rating, Brent!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn Asheboro!

4/10 Poor

Derek

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from Customer Service on Sep 23, 2023
We appreciate the feedback, Derek.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.