Not what was expected
Posted Aug 22, 2016
Made two reservations; one for my daughter an son-in-law and one for me and my granddaughter. Upon check in, asked if we could get room next to each other; front desk clerk said it couldn't be done; "Depended upon what rooms were assigned." Not very helpful. Another employee, probably a manager, did manage to get two rooms a few doors apart.
Maintenance of the facility is very poor, shoddy, and looking run down. Door handles installed backwards (instead of pushing the handle down, had to push it up), doors stuck; literally had to body slam the door to get it open, roach in my bathroom, spider in my daughter and son-in-law's room.
Breakfast was really "get what you pay for." Grits and sausage were cold. When guests left, the employee in the breakfast room was too busy talking to other guests in Spanish to wipe off the tables.
I don't see how this facility got a "best" rating from Best Western as the billboard on the highway suggested. Do not recommend.