Staircase

Reviews of Black Mountain Inn

3.5 out of 5
Black Mountain Inn
1186 Old Hwy 70, Black Mountain, NC

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 119 reviews" "
Rating 8 - Good. 29 out of 119 reviews" "
Rating 6 - Okay. 24 out of 119 reviews" "
Rating 4 - Poor. 18 out of 119 reviews" "
Rating 2 - Terrible. 7 out of 119 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is NOT a bed and breakfast. We received coffee and dated fruit on a table in the morning. With no outdoor lighting, it was difficult to walk to the car. The top floor suite had an unusual door covering stairs that did not enable you to lock it when you left the room leaving the room exposed. Shower was unusable. Space heater was so loud that we had to turn it off during a 30 degree night. We basically rented a bed for the night which was actually comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

caroline

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at the dark, had a seamless check in. The room had a door at one end with no lock, and a door in the middle of the room coming up the stairs that was unlike anything I’ve ever seen before. I did not feel safe in this room. In addition to that, I never saw breakfast this morning nor anyone there not even a cup of coffee. I was very disappointed in this experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Shaye

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
B&B minus the breakfast
We stayed at a B&B that didn’t serve breakfast. We only saw the host once who didn’t provide a key to our room. The loft room was awkward and the shower was so small I had to kneel to get under it. The old gravel driveway was difficult to maneuver and there was inadequate lighting outside the residence.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The Inn-keeper was nice, but everything else about our stay was disappointing. The room was tiny; there was no room to sit in our room, the shower didn’t work, the tub took 30 minutes to drain, some of the plugs didn’t work and/or were behind furniture that had to be moved. We would not recommend this Inn.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Cool Old Word Digs for the Young, Adventurous
This is a pretty cool place, if you can tolerate very uneven old floors. We found them amusing. Our bedroom floor was dirty with a bunch of junk under the bed, but the private bathroom was quite clean. In our room, there was no place for hanging clothes, except one bathroom door hook. No breakfast or snacks provided. Our bed was super sunk in and uncomfortable--felt like sleeping in a hammock with three people, but some of the other beds looked better. Because the floors creek, there are (generally tolerable) indoor and outdoor noises. Otherwise, not bad. It has a quaint, old-world atmosphere. Definitely not handicap friendly . . . lots of stairs and places to trip. The Inn Keeper was pleasantly aloof and disinterested; never intrusive. Happily, there were no televisions!
Stayed 1 night in Sep 2023

6/10 Okay

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, old property. Old, impressive trees surrounding the place.
Stayed 1 night in Sep 2023

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a comfortable and homey early nineteenth century inn that has been nicely renovated. The owner, June, is delightful and welcoming, serving fresh coffee and pastries each morning. My wife and I enjoyed our stay and will definitely go back again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the perfect place to stay for a brief solo trip! The staff were so kind and had recommendations for restaurants. It was a very quiet and peaceful place to relax and not too far from Asheville or hiking spots.
Stayed 3 nights in Apr 2023

10/10 Excellent

Maureen

Stayed 1 night in Feb 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. June was a most gracious host and the property was absolutely beautiful.
Stayed 2 nights in Dec 2022

8/10 Good

JAYNE, WAYLAND

Traveled with partner
Liked: Amenities, property conditions & facilities
Lovely historic home.
Stayed 1 night in Dec 2022

10/10 Excellent

Randall

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. We loved it very much and plan to stay again.
Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place to stay. No TV, quiet,and very welcoming. Will definitely go back to stay
Stayed 1 night in Nov 2022

8/10 Good

Michelle

Stayed 1 night in Oct 2022

2/10 Terrible

seohee

Stayed 1 night in Oct 2022

4/10 Poor

Steve

Stayed 1 night in Oct 2022

2/10 Terrible

Mason

Stayed 3 nights in Oct 2022

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Dan

Stayed 1 night in Oct 2022

2/10 Terrible

Laurie, Jensen Beach

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Never met or interacted with host. Never received call back when In need of directions, we ended up asking directions From the fire department.
Stayed 1 night in Oct 2022

4/10 Poor

Barry, WEST COLUMBIA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Map directions took us to an address on the other side of town. 3 phone calls went unanswered with message "box is full". Email has still not been answered 19 hours later. Found a different address which took us to the property. Walked in & found a note on table (no staff) telling us how to get to room. Door closed down on staircase to be locked after entry. No way to lock room when we left so we had to take our bongings with us since there was no way to secure the room. Lighting was very dim & had to be operated by pull cords. This is definitely not handicap accessible.
Stayed 1 night in Oct 2022

8/10 Good

Vivian

Stayed 1 night in Oct 2022

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and quaint, loved our stay.
Stayed 2 nights in Oct 2022

8/10 Good

Kelli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The original portion of the house was built in 1830. She's quirky and creaky, like all old houses should be. There is a coffee shop and a breakfast/lunch (tacos) place within walking distance.
Stayed 2 nights in Sep 2022

6/10 Okay

Gyorgy

Traveled with partner
Liked: Cleanliness
The area was very pretty. The key was ready and waiting for us on our arrival. The room was ok. It had a rustic and antique look to it, but wasn't too comfortable. The bed was lumpy and the shower head wasn't working well. Generally, it was a good value.
Stayed 1 night in Sep 2022

10/10 Excellent

Donald, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

tina

Traveled with family
Liked: Cleanliness, staff & service
Very unique historical property.
Stayed 2 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old house with renovated rooms. We stayed in Michael’s room. Well decorated and clean. Very comfortable bed.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Lovely old building on beautiful property in
We were happy with the stay but disappointed that it did not include breakfast as had been assumed. Had to sleep with open windows because of no AC and it is on a busy street and beside a train track and noisy trucks at night. Beautiful historical building. Minor issues .. beds were not made while we were out during the day, towels not refreshed, trash cans not emptied.
Stayed 1 night in Aug 2022

8/10 Good

William

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
Very cozy spot.
Stayed 1 night in Jul 2022

4/10 Poor

Morton

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Andrew

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a house that’s been turned into a hotel. Currently, the house and the 40 acres is for sale by owner so I’m not sure there’s much incentive to do much for people that stay there. No TV in the room. The room was hot. Double bed for 2 people with a horrible mattress. No shower but a stand alone tub in the room with a hand held shower. There were 5 guests there so I think they were full and we probably got the last (and worst) room. We slept so people, we got up and left at 6 am. I would not stay here or at least find out more before you book a room.
Stayed 1 night in Jul 2022

6/10 Okay

Ella

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is NOT a bed and breakfast. Coffee and muffins were the only things put out in the morning. Also, check the room details carefully because not all rooms have a shower. It is a quaint historic house.
Stayed 1 night in Jul 2022

6/10 Okay

Fred

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice rustic hotel; poor service
Requested extra pillows which were never received. Room was advertised as having air conditioning. Only ceiling fan which made room very uncomfortable till around 3AM.
Stayed 1 night in Jun 2022

10/10 Excellent

Bethany

Stayed 1 night in Jun 2022

4/10 Poor

Jane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Make sure your room has a shower if you want one.
I would have appreciated being informed (prior to the deadline to receive a refund) that our room would have no modern shower. The room included a clawfoot tub with handheld shower attachment (but no curtain to contain the water nor screen for privacy). The tub was located within arm's reach of the bed in the corner of the bedroom on a raised platform. Under different circumstances, this might have been fine. But we were hiking and bike riding and needed a modern shower. When we asked to use a shared bathroom we were told it was out of order. Finally, after contacting hotels.com, the Black Mountain Inn host offered us another room for our second night at a substantially higher price. We left for another hotel with a wonderful shower in a real bathroom and two very nice mattresses in a room which was the same price as the Inn. The host was cold and unsympathetic. Clearly, this was not the first time a guest left unhappy about this room.
Stayed 2 nights in Jun 2022

8/10 Good

Becca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room. No info (when’s breakfast; what’s the wifi code, etc) upon check in. No shampoo. Breakfast was sparse
Stayed 1 night in Nov 2021

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the charm and ease of the inn, and could walk over to Dynamite Coffee and min from downtown Black Mountain and Montreat.
Stayed 1 night in Nov 2021

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the comfortable rooms and excellent people . Also enjoyed the style of the inn itself
Stayed 2 nights in Nov 2021

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was charming and well maintained. We enjoyed sitting on the back porch and enjoying the sunset.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quaint place and convenient for what we needed. No shower and light in bathroom didn't work.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There’s old and charming and then there’s old and tired and Black Mountain Inn is definitely the latter. Not spending money to keep up a property is certainly one way to run a business. Cobwebs with leaves stuck in them greeted us as we came up the front steps. Our room had the saggiest mattress I’ve ever found in a public accommodation, 2 of the lights in the room were missing light bulbs, the tub had a handheld sprayer with no curtain and a broken faucet handle. My back ached after 3 nights on that mattress. If we had not booked a fly fishing trip that we really wanted to make, we’d have gone home after the first night. To top it off, the VERY nice Monte Vista Hotel in town was actually less expensive than this place. Lesson learned.
Stayed 3 nights in Oct 2020

6/10 Okay

Joan, Gastonia NC

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful house. About a mile from center of town. Host was not expecting us and we had no letter for check in. We called multiple times with no answer and no voicemail. She was unpleasant when my husband finally found a door to knock on. Room was nice. Muffin and yogurt for breakfast.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic in evey way, just what you should expect in a early19th century home. Enjoyed meeting new faces from around the country over a relaxing breakfast and coffee.
Stayed 2 nights in Oct 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing B&B
A nice quaint B&B to stay a little off the beaten path. June the innkeeper is so sweet and a delight to visit with. She makes a wonderful breakfast for you.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, beautiful, and peaceful place. However, did not have air conditioning, just fans. Luckily, it wasn't too terribly hot. Had no TV. Did have free Wifi and free breakfast, although we couldn't get up by 8:30 am to eat it. Smelled good though! No elevator or help with bags going up two floors. Got a little concerned when she said they have had bears on the property at times. Luckily, didn't see any! Did hear people talking outside around 4 am. Made me a little uneasy but I went back to sleep. Overall, Iocation was great and place is loaded with charm but lacked too many comforts for me. Felt price was a little steep considering lack of amenities.
Stayed 1 night in Aug 2019