Brookstone Lodge

Photo gallery for Brookstone Lodge

Featured Image
Indoor pool
Terrace/Patio
Terrace/Patio
Down comforters, individually decorated, individually furnished, desk

Overview of Brookstone Lodge

VIP Access

Brookstone Lodge

3.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
4 Roberts Rd, Asheville, NC, 28803

Explore the area

  • Popular LocationAsheville's Fun Depot1 min walk
  • Popular LocationCountry Club of Asheville12 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)14 min drive
  • Popular LocationSierra Nevada Brewing Company17 min drive

Choose dates to view prices

About this area

Asheville

Located in Asheville, Brookstone Lodge is in the city center and near the airport. Harrah's Cherokee Center - Asheville and Grey Eagle are cultural highlights, and travelers looking to shop may want to visit Asheville Mall and Asheville Outlets. Looking to enjoy an event or a game while in town? See what's happening at McCormick Field or Memorial Stadium. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Asheville's Fun Depot - 1 min walk
  • Cathedral Of All Souls - 3 min drive
  • Blue Ridge National Heritage Area - 4 min drive
  • Country Club of Asheville - 12 min drive
  • Sierra Nevada Brewing Company - 17 min drive

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • Village Wayside Bar & Grille — 3 min drive
  • Red Stag Grill — 3 min drive
  • Rezaz Mediterranean Cuisine — 3 min drive
  • Biltmore Coffee Roasters — 3 min drive
  • Juicy Lucy's Burger Bar and Grill — 4 min drive

About this property

Brookstone Lodge

3-star suburban hotel near Biltmore Estate
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All rooms are individually decorated and offer free WiFi and free weekday newspapers. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Brookstone Lodge offers 73 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 36-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 36-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge Hotel
Brookstone Lodge Asheville
Brookstone Lodge Hotel Asheville
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 527 out of 1149 reviews
5 - Excellent 46%
Rating 4 - Good. 351 out of 1149 reviews
4 - Good 31%
Rating 3 - Okay. 168 out of 1149 reviews
3 - Okay 15%
Rating 2 - Poor. 67 out of 1149 reviews
2 - Poor 6%
Rating 1 - Terrible. 36 out of 1149 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The outside of the building was beautiful. Once we got in our room it smelled like old smoke, the bathroom faucet was gross (mold all around it), and found 2 bugs in our room. The breakfast was good. Thought for the amount we paid it would have been cleaner.
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Good place to stay, close to downtown. BATHROOMS SMELL WEIRD. I think it's due to old plumbing.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations
Stayed 2 nights in Dec 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service
Staff was horrible very unprofessional.
Stayed 1 night in Dec 2021