Lobby

Reviews of Clarion Inn Asheville Airport

2.5 out of 5
Clarion Inn Asheville Airport
550 Airport Road, Arden, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Even though you get a great view of the airplanes on the runway, you cannot hear the planes.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Renee, Thank you for choosing to stay with Clarion Inn Asheville Airport. We are thrilled to hear that you are enjoying the fantastic view of the airplanes on the runway from our hotel! Despite the proximity to the runway, we are delighted to know that you can still enjoy a peaceful and quiet stay without any disturbance from the airplane noise. Your comfort and satisfaction are our top priorities, and we are glad that you are having a positive experience with us. We look forward to hosting you on a future visit.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Yahn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a simple but critical situation with our stay. The manager was informed and helped out emencely. She solved the problem and made our stay that much better. I would recomend a stay at this hotel to anyone.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Yahn, Thank you for your recent stay at Clarion Inn Asheville Airport. I apologize for the concerns you had during your time with us; however, I am pleased to know that it was resolved to your satisfaction. It is always great to hear when a guest has thoroughly enjoyed their stay with us. Thank you once more for recommending us to other travelers, and I hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying here. Close to everything you need!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 4, 2024
Dear Patrick, Thank you for making Clarion Inn Asheville Airport your home away from home. We appreciate you taking the time to point out all of the wonderful aspects of your stay. We love that our prime location close to the airport, restaurants, and outlets allows our guests to experience everything Asheville has to offer. It was a pleasure hosting your visit, and we do hope you will return soon!Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and great quality hotel. Clean and upscale in appearance with a fantastic Mexican restaurant attached called Blue Agave. 3 minutes from the airport.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Patrick, Thank you for the excellent review of your stay at Clarion Inn Asheville Airport. We are pleased to read that you loved our well-maintained property and found us at a great value. We appreciate all your feedback and hope to see you soon.Respectfully,Carmella Sharpton,General Manager

8/10 Good

Alan Roy

Liked: Cleanliness, staff & service, amenities
Front desk staff was very nice at check-in (I can't recall her name but a young woman with a German accent and Greek name was very friendly and helped point me to the best parking position for me to unload my luggage close to my room). Room was clean and quiet.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Alan, Thank you for reviewing your recent stay at Clarion Inn Asheville Airport. We are delighted to hear that our associates provided exceptional service during check-in and that you found your room immaculate and peaceful. We strive to create a welcoming and serene environment for all our guests and look forward to the opportunity of hosting you again in the future.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service
Hotel is showing its age a bit but overall very nice. Staff was amazing and the proximity to the airport can’t be beat!! A nice surprise was the affordable on site long term parking.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear William, Thank you for staying with us at Clarion Inn Asheville Airport. We are glad that you loved our proximity to the airport. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We have also taken note of your additional feedback and will share your comments appropriately. Thank you again for staying with us; we hope you will return every time you visit Asheville!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Otis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very nice property, staff very friendly and helpful and very reasonable.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Otis, Thank you for choosing Clarion Inn Asheville Airport and sharing your experience. Conveniently located, it is our pleasure to offer thoughtful hospitality at an excellent price. We also appreciate you mentioning our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Respectfully,Carmella Sharpton,General Manager

4/10 Poor

JENNIFER

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Jennifer, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Respectfully,Carmella Sharpton,General Manager

8/10 Good

barb

Stayed 4 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Dear Barb, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and well maintained. Everyone was so friendly and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Stephen, Thank you for staying with us at Clarion Inn Asheville Airport. It is excellent to know you enjoyed so many aspects of our hotel, especially our complimentary breakfast. Our entire team works hard to ensure each guest's stay is perfect in every way, so we will be sure to share your compliments with our team. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Guest, Thank you for rating your stay at Clarion Inn Asheville Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Respectfully,Carmella SharptonGeneral Manager

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Hotel was very convenient for airport, shuttle free and bookable in advance. Breakfast was decent, lots of options. Staff were friendly and helpful. Property was dated but everything perfectly functional and clean. Second night of stay they had a complete hotel wide power cut due to external reasons and they suggested Wingate (sister hotel) nearby. Good customer care!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Jason, Thank you for reviewing your stay at our hotel. We regret any inconvenience due to the power cut. But on a positive note, we are glad you liked the alternative we suggested. We are also glad that you loved our location, well-kept property, and our breakfast offerings. We also appreciate you mentioning our friendly associates. . We hope you will choose to stay with us again the next time you are in the area.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Michael, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Clarion Inn Asheville Airport, and we look forward to welcoming you back soon. Respectfully,Carmella Sharpton,General Manager

4/10 Poor

Greg

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We paid premium dollars for a hotel with chipped and peeling paint in our room, ugly common areas and a poorly marked and lit parking lot. I don't recommend.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Dear Greg, Thank you for your honest evaluation. We apologize that the condition of your room did not meet your expectations and for the inconvenience it caused. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We are grateful for your patience and hope that you will visit with us again.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always helpful and friendly. The shuttle service to the airport is always on time.
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Mar 7, 2024
Dear Elmer, Thank you for choosing Clarion Inn Asheville Airport. We strive to give each guest a comfortable and fulfilling stay, and we love that you had a wonderful visit. It is good to know you could take advantage of our complimentary shuttle service, a guest favorite! It was our pleasure serving you, and we look forward to providing you with another exceptional stay soon.Respectfully,Carmella Sharpton,General Manager

6/10 Okay

Eileen

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Eileen, Thank you for rating your stay. We regret if there were any issues that kept it from being perfect. We appreciate you choosing us and hope you will return for the exceptional experience for which we are known. Respectfully, Carmella Sharpton General Manager

10/10 Excellent

Tabitha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, rooms and hallways are clean, and the staff were all very nice and welcoming.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Tabitha, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon! Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Hotel does not look like much from the outside, but is well cared for and the breakfast is great!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Erin, Thank you for staying with us at Clarion Inn Asheville Airport. We are delighted that you loved so many things about your visit, and we appreciate your generous praise for our accommodations and staff. It is also great to know you enjoyed our complimentary breakfast. Our entire team works hard to ensure each guest's stay is perfect in every way, so we will be sure to share your compliments with our food and beverage team. It was a true pleasure hosting your visit, and we hope to see you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

William, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy access to airport - 3 minutes!!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear William, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; and loved our proximity to the airport. We look forward to seeing you again soon! Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear William, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon! Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2024
Response from General Manager on Mar 24, 2024
Dear Jeffrey, Thank you for being our guest at Clarion Inn Asheville Airport and sharing your excellent rating. We are delighted to know you enjoyed your stay with us, and we exceeded your expectations. It was a pleasure to host you, and we look forward to your next visit. Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Gerardine

Stayed 2 nights in Feb 2024
Response from General Manager on Mar 24, 2024
Dear Gerardine, Thank you for the excellent rating for Clarion Inn Asheville Airport! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Carmella Sharpton General Manager on Feb 20, 2024
Dear Juan, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Wesley

Stayed 1 night in Feb 2024
Response from General Manager on Mar 23, 2024
Dear Wesley, We are thrilled you had an excellent stay at Clarion Inn Asheville Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazon Receptionist very, room was big and very comfortable, services was amazing, we will go back again
Stayed 1 night in Feb 2024
Response from General Manager on Feb 7, 2024
Dear Freddy, Thank you for reviewing your recent stay at Clarion Inn Asheville Airport. We are pleased to know we exceeded your expectations and appreciate you mentioning our thoughtful hospitality and comfortable accommodations. We are grateful for your comments and look forward to welcoming you again.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quick overnight trip. Great location, room. No issues
Stayed 1 night in Jan 2024
Response from Carmella Sharpton General Manager on Jan 20, 2024
Dear Daniel, Thank you for choosing Clarion Inn Asheville Airport for your recent accommodations. We are delighted that you loved so many things about your visit, and we appreciate your generous praise for our location and accommodations. Thank you again for staying with us; we hope you will return every time you visit Asheville!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Everything was first rate. Staff was very cordial, room was comfortable, breakfast was excellent as was the on-site Mexican restaurant. Would highly recommend this property.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 18, 2024
Dear Kenneth,Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We appreciate you mentioning our excellent service, affordable rates, well-appointed rooms, and breakfast. Thank you for recommending us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

8/10 Good

Amy M

Stayed 1 night in Jan 2024
Response from General Manager on Jan 12, 2024
Dear Amy, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has overall enjoyed their stay with us. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
All was good
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Douglas, Thank you for your recent stay at the Clarion Inn Asheville Airport and for posting such a great rating. It is a pleasure to know we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip. Respectfully,Carmella SharptonGeneral Manager

8/10 Good

Kortney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Kortney, Thank you for your recent stay at the Clarion Inn Asheville Airport and for posting a nice rating. It is a pleasure to know we exceeded most of your expectations. We enjoyed having you as our guest, and we hope to see you again on your next trip. Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Paul, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Bart

Stayed 3 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Bart, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 3, 2024
Dear Bobby, Thank you for choosing Clarion Inn Asheville Airport and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!
My wife, my children and I, had an amazing stay at this hotel. The hotel is conveniently located near surrounding restaurants and businesses, the hotel is very clean, the rooms are adequately sized, the staff is extremely nice and welcoming, and there is free breakfast in the mornings, which is better than most breakfasts offered at other hotels. The cost of the room was extremely fair, especially considering the quality and experience. I highly recommend this place, and I will absolutely be back in the future!
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 3, 2024
Dear Brandon, Thank you for choosing Clarion Inn Asheville Airport and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained accommodations as well as our breakfast offerings and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon. It is always a joy to see our guests are excited about returning; we look forward to it!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Yinoris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff especially Trish. Great breakfast. Convenient distance to Biltmore Estate. Quiet place. Comfortable bed and pillows.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Yinoris,Thank you for taking the time to share your experience at Clarion Inn Asheville Airport. We are delighted to hear that you had a fantastic stay with us. Our team, especially Trish, is thrilled to be recognized for their friendly service. It's wonderful that you enjoyed the great breakfast, the convenient distance to Biltmore Estate, and the overall quiet and comfortable atmosphere. We appreciate your feedback and look forward to welcoming you back for another excellent stay.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Family gathering have stayed here in the past. Good price for a quality stay.
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 1, 2024
Dear David, It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. We are pleased you and your family enjoyed your stay and found us to be of excellent value. Thank you for the wonderful feedback, and we look forward to seeing you all again at Clarion Inn Asheville Airport. Happy Holidays and Happy New Year!Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, was able to find a room later at night, and was amazong
Stayed 1 night in Dec 2023
Response from General Manager on Jan 1, 2024
Dear Virginia, We are so pleased to read how happy you were with our well-maintained property and comfortable accommodations. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Clarion Inn Asheville Airport, and we hope to welcome you back soon for another enjoyable visit. Happy Holidays and Happy New Year!Respectfully,Carmella Sharpton,General Manager

6/10 Okay

Jack

Traveled with partner
Liked: Property conditions & facilities
The break down late at night with the desk clerk not being present when needed.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 1, 2024
Dear Jack, Thank you for staying with us and sharing your feedback. Please accept our sincere apologies for not providing the attentive service we strive to provide every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. We hope to see you again soon.Respectfully,Carmella Sharpton,General Manager

10/10 Excellent

Bradford

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent Value
Clean large room. Decent breakfast. Very inexpensive! Excellent value
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Dear Bradford, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon!Happy Holidays and Happy New Year!Respectfully,Carmella SharptonGeneral Manager

8/10 Good

Philemon

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from General Manager on Dec 30, 2023
Dear Philemon,Thank you for your kind rating! We are glad you had such a positive experience during your time at Clarion Inn Asheville Airport, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the airport!
We had an early flight the next morning, and the location of this hotel was perfect. I wasn’t sure what to expect for the price, but I would have paid a lot more for what we got! We will stay here again!
Stayed 1 night in Dec 2023
Response from General Manager on Dec 28, 2023
Dear Haley, Thank you for letting us know you enjoyed your stay at Clarion Inn Asheville Airport. We are glad our location was perfect for your needs and that you had an overall pleasant time with us. It was a pleasure welcoming you, and we look forward to your next trip to the area. Respectfully, Carmella Sharpton General Manager

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable
Was not the Taj Mahal but it was clean comfortable breakfast was nice. The people were nice so actually, it was better than the Taj Mahal.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 29, 2023
Dear Melvin, We are delighted to learn that your recent stay with us at Clarion Inn Asheville Airport left you with a positive impression. It is truly gratifying to know that you found our accommodations to be not just clean and comfortable but also an affordable haven. Your satisfaction with our breakfast services and the warmth of our staff is heartening. We take pride in providing a welcoming environment that surpasses expectations. Thank you for choosing to stay with us, and we look forward to extending our hospitality to you again in the future. Happy Holidays and Happy New Year!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an impromptu stay at the hotel. Didn’t do much research given the situation. Needed a hotel not too far from a family member’s house and within our budget. Hotel was excellent. Room was equipped with all the essentials you need when traveling with young children. We had fridge, microwave and a tv with plenty of kids channels. The included breakfast was awesome. We ate scrambled eggs, sausage, bagels, cereal, oatmeal, fruits and waffles. The hotel was beautifully decorated for Christmas. My kids even wrote letters to Santa and dropped them on a mailbox they had there. They have an indoor heated pool too! Target was a 2 min drive away, so we got them bathing suits and they enjoyed the pool too! Many great places to eat around (longhorn and blue agave are basically in the premises of the hotel). Overall, it is a gem and the employees are super helpful and nice on top. You can’t go wrong if you chose to stay here.
Stayed 2 nights in Dec 2023
Response from Carmella Sharpton General Manager on Dec 25, 2023
Dear Karen, Thank you for your review of Clarion Inn Asheville Airport. We appreciate you taking the time to point out all of the wonderful aspects of your stay. We love that our prime location, close to the airport, restaurants, and outlets, allows our guests to experience everything Asheville has to offer. We are also glad you loved our well-equipped accommodations, varied breakfast, great amenities, and exceptional staff. It was a pleasure hosting your visit, and we do hope you and your family will return soon!Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carmella Sharpton General Manager on Dec 25, 2023
Dear Jorge, It was a pleasure to host your visit to Asheville, and we thank you for choosing Clarion Inn Asheville Airport. We were thrilled to read about all of the great things you loved about your stay; we will be sure to share your generous compliments with our entire staff. We look forward to seeing you again soon! Happy Holidays and Happy New Year!Respectfully,Carmella SharptonGeneral Manager

8/10 Good

Karen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from General Manager on Dec 24, 2023
Dear Karen, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

8/10 Good

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from General Manager on Dec 24, 2023
Dear Bobby, Thank you for the wonderful rating for Clarion Inn Asheville Airport! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Respectfully,Carmella SharptonGeneral Manager

2/10 Terrible

Lana, Salem

Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Dear Lana, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on Dec 22, 2023
Dear Frederick, Thank you for your recent stay at Clarion Inn Asheville Airport and for your perfect rating. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you letting us know we are doing just that. Thank you once more for choosing us, and we hope to see you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 21, 2023
Dear Laura, We are so glad your stay was excellent on every front and that our location near the airport was perfect for your travel plans. Thank you for sharing your experience at Clarion Inn Asheville Airport. We appreciate your business and look forward to welcoming you.Respectfully,Carmella SharptonGeneral Manager

10/10 Excellent

Cynthia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated for Christmas, staff very friendly. Lovely place to stay.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 21, 2023
Dear Cynthia, Thank you for your recent stay at Clarion Inn Asheville Airport. It is always great to hear when a guest has thoroughly enjoyed their stay with us. We work hard to provide an outstanding experience to every guest, so we appreciate you mentioning how our festive decor and exceptional hospitality enhanced your time with us. Thank you once more for choosing us, and we look forward to seeing you again the next time you are in town.Respectfully,Carmella SharptonGeneral Manager