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Crowne Plaza Resort Asheville, an IHG Hotel

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Primary image
Indoor pool, 2 outdoor pools, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Resort Asheville, an IHG Hotel

Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
1 Resort Dr, Asheville, NC, 28806

Explore the area

  • Popular LocationGrey Eagle4 min drive
  • Popular LocationDowntown Market Asheville6 min drive
  • Popular LocationNew Belgium Brewing Company7 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)17 min drive

Room options

About this area

Asheville

Crowne Plaza Resort Asheville, an IHG Hotel is located in West Asheville, a neighborhood in Asheville. The area's natural beauty can be seen at Biltmore Estate and Pisgah National Forest, while Grey Eagle and Harrah's Cherokee Center - Asheville are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at McCormick Field, or consider a night out at The Orange Peel. Take an opportunity to explore the area for water adventures such as rafting. Guests appreciate the hotel's quiet location.

What's nearby

  • Grey Eagle - 4 min drive
  • Basilica of Saint Lawrence - 4 min drive
  • Grove Arcade - 4 min drive
  • Downtown Market Asheville - 6 min drive
  • New Belgium Brewing Company - 7 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • Green Tea Japanese Restaurant - 11 min walk
  • Sunny Point Cafe & Bakery - 3 min drive
  • Oyster House Brewing Company - 3 min drive
  • Firestorm Cafe - 3 min drive
  • Bonfire Barbecue - 3 min drive

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

3.5-star hotel in the heart of West Asheville
9 holes of golf, a roundtrip airport shuttle, and a terrace are just a few of the amenities provided at Crowne Plaza Resort Asheville, an IHG Hotel. Active travelers can enjoy ziplining, mountain biking, and racquetball/squash at this hotel. Indulge in a hot stone massage, Ayurvedic treatments, and a body wrap at Adelaide Spa, the onsite spa. The onsite American cuisine restaurant, Overlook Restaurant, features golf course views and light fare. Yoga classes are offered at the gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 5 indoor tennis courts
  • RV/bus/truck parking, smoke-free premises, and a ballroom
  • Guest reviews say good things about the quiet location and helpful staff
Room features
All guestrooms at Crowne Plaza Resort Asheville, an IHG Hotel boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 9 holes of golf
  • 5 indoor tennis courts
  • 2 outdoor pools
  • 15 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Does Crowne Plaza Resort Asheville, an IHG Hotel have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Crowne Plaza Resort Asheville, an IHG Hotel?

As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Asheville, an IHG Hotel on Oct 2, 2022 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Resort Asheville, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per night.

How much is parking at Crowne Plaza Resort Asheville, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Resort Asheville, an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Resort Asheville, an IHG Hotel?

Check-out is at 11 AM.

Does Crowne Plaza Resort Asheville, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Crowne Plaza Resort Asheville, an IHG Hotel located?

Located in West Asheville, this spa hotel is within 2 mi (3 km) of Asheville Treetops Adventure Park, Grey Eagle, and Aston Park. New Belgium Brewing Company and Downtown Market Asheville are also within 2 mi (3 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 379 out of 1000 reviews
5 - Excellent 38%
Rating 4 - Good. 318 out of 1000 reviews
4 - Good 32%
Rating 3 - Okay. 175 out of 1000 reviews
3 - Okay 18%
Rating 2 - Poor. 89 out of 1000 reviews
2 - Poor 9%
Rating 1 - Terrible. 39 out of 1000 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Charles
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an out of the way place with lots to do on its own but not far from other attractions. The Biltmore House is a short, appropriately 15 mile drive away, the airport is also close.
Stayed 2 nights in Sep 2022

2/5 Poor

Darlene
Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The place is very antiquated for the price of daily wrong over 250 a night
Stayed 2 nights in Aug 2022

5/5 Excellent

TANYA
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Friendly and very helpful.
Stayed 2 nights in Aug 2022

5/5 Excellent

Otis
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does it matter that the carpet is in need of cleaning? Not for me. There was a guest that had touched the food on the breakfast buffet line. The staff addressed the issue. A want to have a staff member monitor the guest for safety.
Stayed 1 night in Aug 2022

4/5 Good

Lucy
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is a retreat just 10 minutes from downtown AVL. There’s an abundance of green acreage to walk, zip line, or hit a few golf or tennis balls. Most if not all rooms have balconies, some views better than others but nice to sit outside for coffee or evening cocktails. The outside pool was clean, lots of loungers, umbrellas & towels. Limited housekeeping, upon request I was told. Anything extra I needed for 5 nights I picked up at front desk. Our room was never cleaned but we were ok. Friendly staff.
Stayed 5 nights in Jul 2022

3/5 Okay

Sarah
Traveled with family and small children
Liked: Staff & service
This hotel was not what we were expecting at all. While the grind are lovely, it is very old, dated, and run down in the rooms. The staff was amazing. I cannot say enough great things about the staff. Our first room was musty and the carpet was wet. They quickly moved us to another room but the condition was not much better. Unless you're here for golf, stay elsewhere. Not worth the cost at all
Stayed 1 night in Jul 2022

5/5 Excellent

Cheryl, Pottsville
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent breakfast buffet, clean and quiet rooms.
Stayed 1 night in Jul 2022

5/5 Excellent

Wendy
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fabulous. Beautiful setting and rooms, the staff was more than helpful and polite. We will be visiting again !
Stayed 1 night in Jun 2022

3/5 Okay

Erika
Business traveler
Liked: Cleanliness, staff & service, amenities
This hotel was clean and had large rooms. However, the outside looks like an old motel. It looks like the inside has been updated, but the outside of the buildings and balconies could use a serious update. The grounds, pool, and lobby were lovely.
Stayed 1 night in Jun 2022

5/5 Excellent

Janice
Stayed 1 night in Jun 2022