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Overview of Crowne Plaza Resort Asheville

Photo gallery

Guest reviews

3.8 / 5Good
1,468 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

Explore the area

Popular LocationGrey Eagle7 min drive
Popular LocationGrove Arcade7 min drive
RestaurantWhite Duck Taco Shop18 min walk
RestaurantThe Admiral3 min drive
AirportAsheville, NC (AVL-Asheville Regional)17 min drive

Choose dates to view prices

  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 360 sq ft
    • Hill view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Asheville

Crowne Plaza Resort Asheville is located in Asheville. Biltmore Village and Biltmore Estate are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets. Asheville Treetops Adventure Park and New Belgium Brewing Company are also worth visiting. Take an opportunity to explore the area for water adventures such as rafting. Our guests appreciate the hotel's quiet location.

Map
Popular Location

What's nearby

  • Botanical Gardens at Asheville - 6 min drive
  • Grey Eagle - 7 min drive
  • Grove Arcade - 7 min drive
  • New Belgium Brewing Company - 8 min drive
  • Fired Up Creative Lounge Ashville - 8 min drive

Getting around

  • Asheville, NC (AVL-Asheville Regional) - 17 min drive

Restaurants

  • Overlook Restaurant — 1 min walk
  • The Lobby Bar — 1 min walk
  • White Duck Taco Shop - 18 min walk
  • The Admiral - 3 min drive
  • West Asheville Lounge & Kitchen - 3 min drive

About this property

Crowne Plaza Resort Asheville

3.5-star hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, an indoor pool, and a fitness center are onsite. All 274 rooms offer free WiFi, balconies or patios, and TVs. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Crowne Plaza Resort Asheville offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 12.95 per person
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)

Things to do

9 holes of golf
5 indoor tennis courts
2 outdoor pools
15 outdoor tennis courts
Bicycle rentals
Fitness center
Full-service spa
Hiking/biking trails
Indoor pool
Mountain biking
Racquetball/squash
Sauna
Steam room
Tennis
Yoga classes
Ziplining

Family friendly

2 outdoor pools
Dry cleaning service
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

11 meeting rooms
Business center
Computer station
Conference center

Outdoors

Garden
Picnic area
Pool sun loungers
Terrace

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Reflexology
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in lobby
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)

Entertainment

Cable/satellite channels
TV

Food and drink

Coffee/tea maker

Outdoor space

Balcony or patio

More

Connecting rooms available
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Resort Asheville Hotel
Crowne Plaza Resort Asheville Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Resort Asheville and receive a full refund?
Yes, Crowne Plaza Resort Asheville offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Resort Asheville cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Resort Asheville have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per accommodation, per night.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 11 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 30 per person, roundtrip, applies.
Where is this hotel located?
Situated in Asheville, this spa hotel is 0.2 mi (0.3 km) from Asheville Treetops Adventure Park and 2 mi (3.2 km) from The Orange Peel. Grey Eagle and Aston Park are also within 2 mi (3 km).

Guest reviews

5 - Excellent
465
4 - Good
511
3 - Okay
294
2 - Mediocre
151
1 - Poor
47
4.1
Cleanliness
4.1
Service and Staff
4.2
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although it was the first day of reopening the staff did a very good job

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hotel!! We were shocked at how beautiful this hotel wa after reading the reviews. Didnt get tonuse the spa or pools BUT we will definitely be back great hotel. The hotel breakfast was delicious

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WE were there during Covid-19 and thus did not get to enjoy the resort. We did, however, love hiking in the Smokies!

Stayed 2 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is in desperate need of a refurbishing. Paint was chipping, everything was worn out and appeared unclean. We didn't have any extra blankets or pillows and the tiniest bottles of shampoo & body wash I've ever seen. The highlight was Josh the bartender. He was very friendly and we had a nice meal at the bar. I really can't recommend this hotel

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large spacious room, small bathroom though, great breakfast. We liked the shuttle to get into downtown...

Stayed 3 nights in Feb 2020