Crowne Plaza Resort Asheville, an IHG Hotel

Photo gallery for Crowne Plaza Resort Asheville, an IHG Hotel

Featured Image
Indoor pool, 2 outdoor pools, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Resort Asheville, an IHG Hotel

Crowne Plaza Resort Asheville, an IHG Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1 Resort Dr, Asheville, NC, 28806

Explore the area

  • Popular LocationBent Creek Experimental Forest11 min drive
  • Popular LocationNorth Carolina Arboretum14 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)17 min drive
  • Popular LocationSierra Nevada Brewing Company20 min drive

Choose dates to view prices

About this area

Asheville

Crowne Plaza Resort Asheville, an IHG Hotel is located in West Asheville, a neighborhood in Asheville. The area's natural beauty can be seen at Pisgah National Forest and Aston Park, while Grey Eagle and Harrah's Cherokee Center - Asheville are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at McCormick Field, or consider a night out at New Belgium Brewing Company. Take an opportunity to explore the area for water adventures such as rafting. Guests appreciate the hotel's quiet location.

What's nearby

  • Grey Eagle - 4 min drive
  • New Belgium Brewing Company - 4 min drive
  • Bent Creek Experimental Forest - 11 min drive
  • North Carolina Arboretum - 14 min drive
  • Sierra Nevada Brewing Company - 20 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • Overlook Restaurant — 1 min walk
  • The Lobby Bar — 1 min walk
  • Sunny Point Cafe & Bakery — 3 min drive
  • Taco Billy — 3 min drive
  • White Duck Taco Shop — 4 min drive

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

3.5-star Asheville hotel in West Asheville with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, an indoor pool, and a fitness center are onsite. All 274 rooms offer free WiFi, balconies or patios, and TVs. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Crowne Plaza Resort Asheville, an IHG Hotel offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 9 holes of golf
  • 5 indoor tennis courts
  • 2 outdoor pools
  • 15 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 11

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville
Crowne Plaza Resort Asheville
Crowne Plaza Asheville, An Ihg
Crowne Plaza Resort Asheville, an IHG Hotel Hotel
Crowne Plaza Resort Asheville, an IHG Hotel Asheville
Crowne Plaza Resort Asheville, an IHG Hotel Hotel Asheville

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 359 out of 982 reviews
5 - Excellent 37%
Rating 4 - Good. 313 out of 982 reviews
4 - Good 32%
Rating 3 - Okay. 179 out of 982 reviews
3 - Okay 18%
Rating 2 - Poor. 95 out of 982 reviews
2 - Poor 10%
Rating 1 - Terrible. 36 out of 982 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The entire place was dated and felt so passé. The grounds around the hotel was nothing special, did not look like they invested much in the landscaping.
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The nice pool attracted us, but the less than informative staff, mildlewy room number 374, and dirty carpets, made our three nights stay not as pleasant
Stayed 3 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Aug 2021