Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Comfort Inn Asheville East-Blue Ridge Pkwy Access

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews" "
Rating 8 - Good. 359 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 3 nights in Mar 2024
Response from Comfort Inn East Asheville on Apr 17, 2024
Thank you, James, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quite clean and the beds were comfortable.
Stayed 2 nights in Apr 2024
Response from Melissa on Apr 16, 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5 star rating. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and private
Stayed 1 night in Apr 2024
Response from Melissa on Apr 16, 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5 star rating. Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

8/10 Good

Morgan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of the staff are friendly. I do not like how strict they are with guests visiting considering I drove from 14 hours away for a funeral. Therefore, I had more frequent guests paying their respects for shorter time periods than I would usually have for a guest under normal circumstances. With that being said, I felt very safe and the rooms are very clean.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on Apr 12, 2024
Thank you for sharing a review of your recent experience. Our team here at Comfort Inn East Asheville is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. *Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

8/10 Good

Mai

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The elevator smell and small
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on Apr 8, 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, breakfast was good. No complaints about our stay.
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on Apr 8, 2024
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re always looking for ways to improve the experience at our hotel, it’s great to know that we are on the right track.

10/10 Excellent

Mitchell J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on Apr 8, 2024
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re always looking for ways to improve the experience at our hotel, it’s great to know that we are on the right track.

6/10 Okay

Randi

Liked: Cleanliness, staff & service
Property was good. The room was very small.
Stayed 3 nights in Apr 2024
Response from Melissa on Apr 7, 2024
Thank you for the review of your recent stay! I'm glad everything was to your liking. On the next trip, ask the front desk for a larger room.

8/10 Good

Bruce

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place just to sleep for the night. I wanted something that was pet friendly, at a reasonable price, that was clean. This property definitely hit the mark! This will be a go to when i need a short stay in the Asheville area.
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on Apr 4, 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Comfy. Convenient
Stayed 1 night in Apr 2024
Response from Comfort Inn East Asheville on Apr 4, 2024
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by
Stayed 2 nights in Mar 2024
Response from Comfort Inn East Asheville on Apr 4, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy from people upstairs but overall a great place to stay . Good breakfast , clean room , friendly staff
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on Apr 4, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Inn East Asheville on Apr 4, 2024
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

4/10 Poor

Mildred

Disliked: Staff & service, amenities
Barking dog the whole time there!
Stayed 4 nights in Mar 2024
Response from Comfort Inn East Asheville on Mar 21, 2024
Thank you for staying with at Comfort Inn. I'm sorry that other pet owners do not consider the ones around them. We hope that you consider staying with us in the future.

10/10 Excellent

Wendy, Winterville

Stayed 1 night in Mar 2024
Response from Melissa on Apr 7, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very accommodating and friendly
Stayed 2 nights in Mar 2024
Response from Melissa on Mar 18, 2024
*We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you for the 5-star rating. Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

10/10 Excellent

Kandice

Stayed 1 night in Mar 2024
Response from Melissa on Apr 7, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Melissa on Feb 22, 2024
Thank you for your kind review. I'm glad that you found everything to your liking. Here's to more visits in the future.

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Comfort Inn East Asheville on Feb 19, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Comfort Inn East Asheville on Feb 12, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Tossaporn

Stayed 2 nights in Dec 2023
Response from Comfort Inn East Asheville on Jan 29, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Karina

Response from Comfort Inn East Asheville on Jan 29, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

4/10 Poor

Sharicka

Liked: Amenities
Very noisy
Stayed 3 nights in Dec 2023
Response from Comfort Inn East Asheville on Jan 29, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice facility in a good location. nice breakfast. the room I originally had the tv screen was fuzzy so I asked to be moved and actually got an upgrade! :)
Stayed 3 nights in Dec 2023
Response from Comfort Inn East Asheville on Jan 29, 2024
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased
Stayed 2 nights in Dec 2023
Response from Comfort Inn East Asheville on Dec 27, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Comfort Inn East Asheville on Dec 27, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk helpful and friendly!
Stayed 2 nights in Nov 2023
Response from Comfort Inn East Asheville on Dec 1, 2023
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. I will let my front desk staff know of your kind words. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Dec 27, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Clean, inexpensive, quick check-in
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 29, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice parking, great breakfast options.
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 29, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

shawnyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel was excellent. And the breakfast selection was superb.
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 29, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 27, 2023
Thank you for your review! I’m so glad to hear that you enjoyed our hotel. We’re always looking for ways to improve the experience at our hotel, it’s great to know that we are on the right track.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Melissa on Nov 18, 2023
Thank you for reviewing your recent stay with us. Glad everything was to your liking. Stay with us again next time you are in the area

2/10 Terrible

John

Disliked: Cleanliness, staff & service
Unprofessional staff that were inconsistent with their hotel policies and definitely unacceptable dirty conditions
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 16, 2023
Thank you for taking time to leave a review. We do require valid id's & form of payment to check in. Please call hotel for any questions.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again.
Clean, comfortable, and quiet. Stayed two nights. Staff was super nice!
Stayed 2 nights in Nov 2023
Response from Sue Wagner on Nov 15, 2023
Thank you for staying with us at Comfort Inn East Asheville. I will let my staff know of our kind words. I am very blessed to have each of them!

8/10 Good

Ryan

Traveled with group
Liked: Staff & service
Stairs in between floors were messy, lady bugs everywhere
Stayed 2 nights in Nov 2023
Response from Comfort Inn East Asheville on Nov 15, 2023
Thank you for staying with us at Comfort Inn East Asheville.

4/10 Poor

Jeanette

Disliked: Property conditions & facilities
Hotel staff was not honest charge for an item I paid the staff for at time of purchase. Young inexperienced staff, establishment not what I would expect from Comfort Hotel
Stayed 1 night in Nov 2023
Response from matthew on Nov 19, 2023
Were are very sorry for your bad experience and we will fix and work to get this issue resolved. We hope you will stay with us again so we can give you the best experience.

8/10 Good

Sadie

Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Dec 27, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Nice people, great room, quiet, great breakfast.
Stayed 1 night in Nov 2023
Response from Comfort Inn East Asheville on Nov 9, 2023
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity of welcoming you back in the future.

8/10 Good

Stephen

Stayed 2 nights in Nov 2023
Response from Comfort Inn East Asheville on Nov 9, 2023
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity of welcoming you back in the future.

8/10 Good

Raymond, Andover

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 11, 2023
Thank you so much for this review. We’re truly thankful that we met your expectations. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Melissa on Nov 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Asheville East-Blue Ridge Pkwy Access. We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely,

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Comfort Inn East Asheville on Nov 3, 2023
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guest, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 Good

Sandra

Stayed 1 night in Oct 2023
Response from Melissa, Comfort Inn Asheville on Nov 2, 2023
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Le

Stayed 1 night in Oct 2023
Response from Melissa on Nov 21, 2023
Thank you for providing feedback on your recent experience at Comfort Inn East Asheville. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Melissa, Comfort Inn Asheville on Nov 2, 2023
Thank you for taking a moment to share your experience at Comfort Inn East Asheville. We are so pleased to hear you found our property to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Diana

Traveled with partner
Liked: Property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Oct 2023
Response from Comfort Inn East Asheville on Oct 30, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

8/10 Good

DARIO

Stayed 1 night in Oct 2023
Response from Melissa on Nov 18, 2023
Thank you for the review of your recent stay. looking forward to future visits.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning service people were extremely friendly and thorough. Did not like the fact they were dogs barking, keeping us up at night.
Stayed 2 nights in Oct 2023
Response from Comfort Inn East Asheville on Oct 30, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We are sorry that other people aren't considerate about their pets. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Comfort Inn East Asheville on Oct 30, 2023
Thank you for staying at Comfort Inn Asheville. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back and providing you the best quality in customer service during your next visit to Asheville, North Carolina.