Ratings based on 171 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Bedbugs!!!!!

Posted Dec 15, 2016
Woke up in the middle of the night to bedbugs. Never staying here again!!!
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for staying with us and sharing a review. Though we are confident this would be an isolated incident, we take comments like yours seriously. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. Best Regards, Chad Henderson General Manager
5 out of 5
by Robert B from Desert Hot Springs, CA

Great place near airport

Posted Aug 2, 2016 on Hotels
Very happy with our one night stay, would be first choice if in Asheville again
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Asheville Airport. We are delighted that you enjoyed a comfortable stay at our hotel, and we appreciate you letting us know that we will be your first choice on your next trip to Asheville. Thanks again for your comments. We look forward to welcoming you back soon! Best Regards, Justin Moody, General Manager
4 out of 5
by Peter from New Jersey

Posted Jul 22, 2016 on Hotels
Convenient to airport. Reliably efficient, clean and comfortable.
Comment from Hotel Management
by James, Hotel Management
We are delighted you enjoyed your stay at our hotel. Thank you for the great review! I am glad our proximity to the airport made your travels more convenient. We are the best place to stay when you are flying in or out of Asheville. Thanks again for choosing the Fairfield Inn Asheville Airport. We hope to welcome you here again soon. Best Regards, Justin Moody General Manager
5 out of 5
by Cary

Posted Jul 1, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by James, Hotel Management
Thank you for choosing to stay at our hotel and for the perfect rating. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Best Regards, Justin Moody, General Manager
4 out of 5
by April

Posted Jun 20, 2016 on Hotels
Breakfast was great. Best hotel coffee I've had. We stayed on our way to Florida, and on the way back. Extremely pleasant staff. Bathrooms need some upgrading, but it served its purpose of a one night stay. Lots of road construction going on outside, made it a little confusing getting in and out. Eat at Circle B, right next to the hotel, it has amazing BBQ.
Comment from Hotel Management
Jun 23, 2016 by James, Hotel Management
We are delighted you enjoyed your stay with us at the Fairfield Inn Asheville Airport and thank you for sharing your feedback. We are so happy to hear you enjoyed our complimentary breakfast and the attentiveness of our staff. We know how important it is to send you off on your day rested and well fed. I have shared your comments with our concerned team members regarding the bathroom. Feedback like yours helps us in improving our amenities and services. We appreciate you being our guest and hope to see you again soon.  Best Regards, Justin Moody General Manager
2 out of 5
by Joseph

Posted Jun 14, 2016 on Hotels
They were out of breakfast food at 530am. Only 30min after start up. We had to go to McDonald's
Comment from Hotel Management
Jun 18, 2016 by James, Hotel Management
Dear Joseph, I am so sorry you were disappointed with our breakfast service. We work hard to provide you with a variety of options to meet your breakfast needs. I am also sorry the food was not refreshed to your liking and for the inconvenience this may have caused. Please come back soon and allow us to accommodate you again soon. Best Regards, Justin Moody General Manager
5 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for staying at the Fairfield Inn Asheville Airport and for providing your feedback. We enjoyed having you as our guest, and we are delighted you had an exceptional stay! The entire staff looks forward to having you as our guest again the next time you are in Asheville. Best Regards, Justin Moody General Manager
5 out of 5
by Barbara from Southern Oregon

Perfect airport stay

Posted May 26, 2016 on Hotels
Just an overnight, but so convenient to the airport and they run a free shuttle to the strip.
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for choosing to stay at the Fairfield Inn Asheville Airport and for the excellent feedback. We are thrilled to read that you liked our proximity to the airport, and also our free airport shuttle service. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Best Regards, Justin Moody General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Just One Night

Posted May 15, 2016 on Orbitz
Pros: convenience to airport
Cons: nothing jumps out at me for improvement
Location: lots of restaurants and shopping, close to interstate to Asheville
Got in late, check-in was quick. Room very comfy. The air worked great (one of my pet peeves). Breakfast had decent choices. Very convenient to the Fletcher/Arden area, I-76 and airport.
Comment from Hotel Management
May 19, 2016 by General manager, Hotel Management
We are delighted you enjoyed your stay with us, and we appreciate your nice feedback! I am glad our proximity to the airport and Fletcher/Arden area made your travels more convenient. We are the best place to stay when you are flying in or out of Asheville. We are also pleased that you liked your accommodation and the breakfast we served. Thanks again for choosing the Fairfield Inn Asheville Airport. We hope to welcome you here again soon. Best Regards, Justin Moody General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice and clean facility very close to the airport

Posted Apr 25, 2016
Nothing fancy, but a really nice facility next to the airport. Staff was very pleasant.
Comment from Hotel Management
Apr 27, 2016 by General Manager, Hotel Management
Dear Jay, I am delighted you were impressed with the quality of our service and facilities, and our proximity to the airport made your travels more convenient. We always strive to make your stay comfortable and to assist you with whatever needs you may have. We appreciate your business and look forward to your next visit.  Best Regards, Justin Moody General Manager