Ratings based on 174 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by alison

Posted Mar 28, 2017 on Hotels
Need better curtains on first floor units !!!!!!!
Comment from Hotel Management
Mar 30, 2017 by James, Hotel Management
Dear Alison, I am glad you had a great time with us and enjoyed our service and facilities. We also appreciate your suggestions. Thanks for being our guest, we look forward to welcoming you back to Fairfield Inn Asheville Airport. Best Regards, Chad Henderson General Manager
3 out of 5
by jackie

Overpriced

Posted Mar 26, 2017 on Hotels
Fair at best. OVERPRICED. The staff was exceptional though.
Comment from Hotel Management
Mar 28, 2017 by James, Hotel Management
Dear Jackie, We pride ourselves in being part of the Marriott family, and we're sorry that your experience fell short of expectations. With our convenient location, pleasant staff and great amenities, we feel we provide the value our guests are looking for. Your concerns will be discussed with my staff so we can continue to improve. We hope you'll consider staying with us again. Best Regards, Chad Henderson General Manager
1 out of 5
by A verified traveler

Bedbugs!!!!!

Posted Dec 15, 2016
Woke up in the middle of the night to bedbugs. Never staying here again!!!
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for staying with us and sharing a review. Though we are confident this would be an isolated incident, we take comments like yours seriously. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. Best Regards, Chad Henderson General Manager
5 out of 5
by Robert B from Desert Hot Springs, CA

Great place near airport

Posted Aug 2, 2016 on Hotels
Very happy with our one night stay, would be first choice if in Asheville again
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for sharing your experience at the Fairfield Inn Asheville Airport. We are delighted that you enjoyed a comfortable stay at our hotel, and we appreciate you letting us know that we will be your first choice on your next trip to Asheville. Thanks again for your comments. We look forward to welcoming you back soon! Best Regards, Justin Moody, General Manager
4 out of 5
by Peter from New Jersey

Posted Jul 22, 2016 on Hotels
Convenient to airport. Reliably efficient, clean and comfortable.
Comment from Hotel Management
by James, Hotel Management
We are delighted you enjoyed your stay at our hotel. Thank you for the great review! I am glad our proximity to the airport made your travels more convenient. We are the best place to stay when you are flying in or out of Asheville. Thanks again for choosing the Fairfield Inn Asheville Airport. We hope to welcome you here again soon. Best Regards, Justin Moody General Manager
5 out of 5
by Cary

Posted Jul 1, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by James, Hotel Management
Thank you for choosing to stay at our hotel and for the perfect rating. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Best Regards, Justin Moody, General Manager
4 out of 5
by April

Posted Jun 20, 2016 on Hotels
Breakfast was great. Best hotel coffee I've had. We stayed on our way to Florida, and on the way back. Extremely pleasant staff. Bathrooms need some upgrading, but it served its purpose of a one night stay. Lots of road construction going on outside, made it a little confusing getting in and out. Eat at Circle B, right next to the hotel, it has amazing BBQ.
Comment from Hotel Management
Jun 23, 2016 by James, Hotel Management
We are delighted you enjoyed your stay with us at the Fairfield Inn Asheville Airport and thank you for sharing your feedback. We are so happy to hear you enjoyed our complimentary breakfast and the attentiveness of our staff. We know how important it is to send you off on your day rested and well fed. I have shared your comments with our concerned team members regarding the bathroom. Feedback like yours helps us in improving our amenities and services. We appreciate you being our guest and hope to see you again soon.  Best Regards, Justin Moody General Manager
2 out of 5
by Joseph

Posted Jun 14, 2016 on Hotels
They were out of breakfast food at 530am. Only 30min after start up. We had to go to McDonald's
Comment from Hotel Management
Jun 18, 2016 by James, Hotel Management
Dear Joseph, I am so sorry you were disappointed with our breakfast service. We work hard to provide you with a variety of options to meet your breakfast needs. I am also sorry the food was not refreshed to your liking and for the inconvenience this may have caused. Please come back soon and allow us to accommodate you again soon. Best Regards, Justin Moody General Manager
5 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for staying at the Fairfield Inn Asheville Airport and for providing your feedback. We enjoyed having you as our guest, and we are delighted you had an exceptional stay! The entire staff looks forward to having you as our guest again the next time you are in Asheville. Best Regards, Justin Moody General Manager
5 out of 5
by Barbara from Southern Oregon

Perfect airport stay

Posted May 26, 2016 on Hotels
Just an overnight, but so convenient to the airport and they run a free shuttle to the strip.
Comment from Hotel Management
Jun 5, 2016 by James, Hotel Management
Thank you for choosing to stay at the Fairfield Inn Asheville Airport and for the excellent feedback. We are thrilled to read that you liked our proximity to the airport, and also our free airport shuttle service. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Best Regards, Justin Moody General Manager