Holiday Inn Asheville Biltmore, an IHG Hotel

Photo gallery for Holiday Inn Asheville Biltmore, an IHG Hotel

Featured Image
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor Spa Tub
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Asheville Biltmore, an IHG Hotel

Holiday Inn Asheville Biltmore, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
435 Smokey Park Hwy, Asheville, NC, 28806

Explore the area

  • Popular LocationBiltmore Park Town Square11 min drive
  • Popular LocationAsheville Mall13 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)14 min drive
  • Popular LocationSierra Nevada Brewing Company19 min drive

Choose dates to view prices

About this area

Asheville

Holiday Inn Asheville Biltmore, an IHG Hotel is located in West Asheville, a neighborhood in Asheville. Biltmore Estate and Pack Square are notable landmarks, and travelers looking to shop may want to visit Asheville Outlets and Asheville Mall. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including outlet shopping and golfing.

What's nearby

  • Center for Spiritual Living - 5 min drive
  • Bob Lewis Ballpark - 5 min drive
  • Biltmore Park Town Square - 11 min drive
  • Asheville Mall - 13 min drive
  • Sierra Nevada Brewing Company - 19 min drive

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • 435 Grill — 1 min walk
  • El Chapala Mexican Restaurant — 9 min walk
  • Cracker Barrel — 9 min walk
  • Fatz Cafe — 13 min walk
  • Yao — 19 min walk

About this property

Holiday Inn Asheville Biltmore, an IHG Hotel

3-star Asheville hotel in West Asheville with free parking
This hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a spa tub, and coffee/tea in a common area. All 156 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find room service, free weekday newspapers, and free local calls. Housekeeping is available on request.
Holiday Inn Asheville Biltmore, an IHG Hotel offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 7-15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Georgian
  • Hindi
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15.95 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville
Asheville Biltmore, An Ihg
Holiday Inn Asheville Biltmore
Holiday Inn Asheville Biltmore, an IHG Hotel Hotel
Holiday Inn Asheville Biltmore, an IHG Hotel Asheville
Holiday Inn Asheville Biltmore, an IHG Hotel Hotel Asheville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 968 reviews
5 - Excellent 52%
Rating 4 - Good. 327 out of 968 reviews
4 - Good 34%
Rating 3 - Okay. 89 out of 968 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 968 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 968 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, so wish room had a microwave
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was great. Everyone from Front Desk, Housekeeping, Bartender. Friendly and professional
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean
Stayed 1 night in Sep 2021

4/5 Good

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an attractive pet-friendly property. While I didn’t have time to use the pool it looked inviting, and there is a nice dog yard behind it with pet stations. I do wish that area were fenced, it would have been nice to let my pup off the lead after our long drive. The room was clean, comfortable bed and pillows, clean bathroom. It was a pleasant stay.
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not updated. The air conditioner is loud.
Stayed 2 nights in Aug 2021