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Indoor Spa Tub
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
980 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Gym
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationAsheville Outlets5 min walk
Popular LocationBent Creek Experimental Forest4 min drive
AirportAsheville, NC (AVL-Asheville Regional)10 min drive
Popular LocationAntler Hill Village18 min drive

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  • Room, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

    3.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

About this area

Asheville

Holiday Inn Express Hotel & Suites Asheville Outlets is located in Asheville's West Asheville neighborhood, an area with good shopping. Asheville Outlets and Biltmore Park Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Carolina Arboretum and Biltmore Estate. Ready for a night out? Consider Grey Eagle and The Orange Peel. Spend some time exploring the area's activities, including golfing.
Visit our Asheville travel guide
View in a map
Popular Location

What's nearby

  • Asheville Outlets - 5 min walk
  • Bent Creek Experimental Forest - 4 min drive
  • North Carolina Arboretum - 9 min drive
  • Biltmore Estate - 11 min drive
  • Antler Hill Village - 18 min drive

Getting around

  • AirportAsheville Regional Airport (AVL) - 10 min drive

Restaurants

  • Moose Cafe — 4 min drive
  • The Admiral — 7 min drive
  • Sunny Point Cafe & Bakery — 7 min drive
  • Rocky's Hot Chicken Shack — 8 min drive
  • New Belgium Brewing Company — 8 min drive

About this property

Holiday Inn Express Hotel & Suites Asheville Outlets

Asheville hotel in West Asheville, walk to Asheville Outlets
A 24-hour fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 108 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and refrigerators. Microwaves, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Asheville Outlets offers 108 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Parking height restrictions apply

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel & Suites Asheville Outlets Hotel
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Hotel & Suites Asheville Outlets Asheville

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Asheville Outlets and receive a full refund?
Yes, Holiday Inn Express Hotel & Suites Asheville Outlets offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Asheville Outlets cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express Hotel & Suites Asheville Outlets?
As of Sep 20, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Asheville Outlets on Sep 23, 2020 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express Hotel & Suites Asheville Outlets have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.
Is Holiday Inn Express Hotel & Suites Asheville Outlets pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Hotel & Suites Asheville Outlets?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Asheville Outlets?
Check-in is from 4:00 PM–anytime.
What time is check-out at Holiday Inn Express Hotel & Suites Asheville Outlets?
Check-out is at 11 AM.
Where is Holiday Inn Express Hotel & Suites Asheville Outlets located?
Located in West Asheville, this hotel is 0.3 mi (0.4 km) from Asheville Outlets and within 6 mi (10 km) of North Carolina Arboretum and Biltmore Estate. Grey Eagle and Biltmore Park Town Square are also within 6 mi (10 km).
4.4
Excellent
980 reviews
5 - Excellent
557
4 - Good
326
3 - Okay
72
2 - Poor
19
1 - Terrible
6

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay here. The hotel was very clean and the housekeepers were very hopeful/friendly. We had everything we needed and felt safe/comfortable
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel is undergoing some renovations, disruption was kept to a minimum. We really enjoyed our stay and were pleasantly surprised that even offered grab bags for breakfast. Other places have scrapped the continental breakfast altogether.
Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

2/5 Poor

Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Had a problem with the tv and they were at my room in 5 minutes to fix it. We stay here anytime we’re in Asheville.
Stayed 1 night in Aug 2020

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