Asked for a suite.
Posted Jan 29, 2017
I asked for a suite and I expected to have an area that could comfortably seat several people with a coffee table, a couch and,another chair. All I got was a "couch" that could seat only 1 person comfortably and a jacuzzi that I didn't want. There was a lot empty space. The service was also lacking. I returned to my room at noon after being out the whole morning and had an hour before I had to go to a funeral. I got a knock on the door and it was the maid telling us she hadnto clean the room right then or not at all because she was getting off work. We told her not to clean because we had to change.
Comment from Hotel Management
Jan 31, 2017 by management, Hotel Management
Thank you for taking the time to leave us a review. We always appreciate our guests letting us know what we can do to improve our service quality. We apologize for any inconvenience that you experienced, and we certainly hope that we can better accommodate you in the future.