Only complaint is that there was noise from adjoining expressway. Staff refused request for different room because they only had "upgraded" rooms available. Not a good excuse.
Comment from Hotel Management
Nov 2, 2016 by Guest Services, Hotel Management
Thank you for taking the time to leave us a review. While we always do our best to accommodate our guests, we sometimes are unable to provide guests with complimentary upgrades on high volume nights. Thank you for choosing us, and we hope you have a wonderful holiday season.