Ratings based on 887 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jul 15, 2016
Great location in downtown Asheville. Can walk to restaurants, shopping, etc. Hotel hip and very clean, exceptional staff.
Comment from Hotel Management
Jul 16, 2016 by Katie , Hotel Management
Thank you so much for taking the time to share your thoughts on our Hotel. We are truly honored to have been apart of your Asheville Experience, and have shared your thoughts to our staff. Cheers, Katie Brown
5 out of 5
by A verified traveler from Durham, NC

Downtown Asheville

Posted Jun 29, 2016
I booked this hotel for my nephew and his new wife for their honeymoon as a wedding gift. When they checked in and the staff learned that it was their honeymoon, they were upgraded to a suite that they could not stop raving about. I thought that was incredibly nice of the staff and the kids certainly enjoyed their stay there, and the hotel's convenient walking distance to everything downtown Asheville has to offer.
Comment from Hotel Management
Jul 13, 2016 by Katie , Hotel Management
Thank you so much for your kind words. I remember them, and it was honor to make their stay truly spectacular. We wish them all the best in the world, and hope that they return in the future. Cheers, Katie Brown Executive Concierge
5 out of 5
by A verified traveler

Great location

Posted Jun 20, 2016
Great downtown location..Right off Interstate. Very nice staff and facilities.
Comment from Hotel Management
Jul 16, 2016 by Jamie B., Hotel Management
Thank you so much! This was wonderful to see this morning. We are so glad you enjoyed our staff and facilities and hope to see you in future. Cheers, Jamie
3 out of 5
by A verified traveler from Louisville

Convenient location. No soul.

Posted May 11, 2016
Modern and clean, not memorable or worth the price. For $300 plus, I'm not wowed. We were told we would have queen beds, actually they were full. Everybody was pleasant but no one showed any commitment to make this property anything more than another hotel. When 21c arrives, this place will be bought by Ranada for cents on the dollar.
Comment from Hotel Management
May 25, 2016 by Jamie Bratcher, Hotel Management
Thank you for sharing your feedback with us and the Expedia community. Please accept my most sincere apologize that you did not find your stay to be memorable, as creating unique experiences for our guests is central to our mission. I hope that we have the opportunity to serve you in the future, and to leave a lasting impression. Please let us know how we might be of service to you.
5 out of 5
by A verified traveler from el mundo

Great location.

Posted May 9, 2016
The indigo is a brand new property that gleams with warmth and fresh air. Yes. My window opened. Letting in outdoor air. Soft and pure. Worth every cent!!
Comment from Hotel Management
May 12, 2016 by Jamie Bratcher, Hotel Management
Thank you for this sparkling review of our boutique hotel in downtown Asheville! I am thrilled you enjoyed the fresh air and atmosphere! We look forward to your next visit. Kind Regards, Jamie Bratcher Guest Service Manager
5 out of 5
by A verified traveler

Posted May 4, 2016
enjoyed it would stay again good for familiesyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
Comment from Hotel Management
May 5, 2016 by Jamie Bratcher, Hotel Management
Thank you for bringing your family to stay with us in Asheville! We are so glad that you enjoyed your visit. We look forward to seeing you next time.
5 out of 5
by A verified traveler from West hester

Chic boutique in great location.

Posted Apr 30, 2016
This colorful cheery boutique was walking distance to the shops and restaurants in downtown Asheville. Our room was very comfortable and quiet with Aveda products as our amenities. Every detail in the room was colorful and pleasing to the eye. The bathroom was spacious with a beautiful stall shower! We had a fantastic breakfast with friendly staff!! Highly recommend this hotel to anyone looking for a friendly, cheery, chic place to stay in Asheville!
Comment from Hotel Management
May 2, 2016 by Jamie B, Hotel Management
Thank you for sharing such a glowing review of our boutique downtown hotel. We are thrilled to provide you with upscale Southern hospitality. We look forward to your next visit! Sincerely, Jamie Bratcher Guest Service Manager
4 out of 5
by Diann

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Jamie, Hotel Management
Thanks for staying with us in Asheville!
4 out of 5
by thomas from Davidson , Nc

Great stay in a great city

Posted Apr 27, 2016 on Hotels
Was a great stay at the Hotel, came into town for a show at the Orange Peel, and enjoyed every aspect of the short stay, the room was nice and spacious, the location was great, and the service was good. I would def recommend it to anyone that is coming in to town for any reason
Comment from Hotel Management
Jul 2, 2016 by Jamie, Hotel Management
I am thrilled that you enjoyed every aspect of your stay at our boutique hotel. We are lucky to be located in downtown Asheville, a vibrant mountain city. We hope to serve you again in the future! Kind Regards, Jamie Bratcher Guest Service Manager
5 out of 5
by Paul

Nice room on edge of downtown

Posted Apr 26, 2016 on Hotels
Very nice room (excellent shower). Less than a half-mile walk from the heart of downtown. If you are a light sleeper, the noise from I-240 might be bothersome. The parking wasn't bad, but the staff told me that they will soon be going to all-valet.
Comment from Hotel Management
Jul 2, 2016 by Jamie, Hotel Management
Thank you for staying with us in downtown Asheville! I am thrilled that you enjoyed our spacious rooms and spa-inspired showers! We will be all-valet by May! We look forward to serving you on your next visit! Kind Regards, Jamie Bratcher Guest Service Manager