Ratings based on 180 Verified Reviews

4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming B & B!

Posted Nov 16, 2017
We loved our time here - staff was friendly, gave great recommendations for restaurants, bars, and things to do around Asheville, the breakfast was delicious (and so nice to have three options to choose from), we were upgraded to a suite upon check-in, and enjoyed the complimentary wine and appetizers in the beautiful sitting room! Only slight complaint ... the heater in our room seemed to run hot and we couldn't get the room to a comfortable temperature. But other than that, no complaints, and would recommend staying here!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dayton, Ohio

Beautiful old bed and breakfast

Posted Oct 30, 2017
Pros: Staff.
Location: Downtown - breweries, concerts, great restaurants.
As gorgeous as the facilities are, the staff is better. Friendly, knowledgeable, courteous - just a few of many positive adjectives to describe the front desk staff. Room was cozy and comfortable, and the mattress perfect. The sitting areas are warm and quiet.
Comment from Hotel Management
Nov 1, 2017 by Jenni- Front Desk Manager, Hotel Management
Our staff is here to make your stay as pleasant as possible so we are happy to help! Glad you enjoyed the room as well and we look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis, MD

Perfect place to stay in Asheville

Posted Oct 27, 2017
Beautiful inn, spacious and very clean. Staff was great. Breakfasts were delicious - imaginative, well prepared, and hearty. Happy hour was a pleasant surprise. Great location, close to downtown and with off - street parking.
Comment from Hotel Management
Nov 1, 2017 by Jenni, Front Desk Manager, Hotel Management
Thank you for taking the time to write such a lovely review! We are pleased you enjoyed our historic inn, breakfast and hors d'oeuvres! See you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Enjoyed staying at the Princess Ann Hotel because it was very clean and the staff was very accommodating!!! Will be staying there again!!!!
Comment from Hotel Management
Oct 26, 2017 by Jenni, front desk manager, Hotel Management
We are so glad you enjoyed our friendly staff and your stay! Thank you and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Valdosta, GA

Beautiful, quaint, and we'll run

Posted Sep 12, 2017
The only disappoint was the housekeeper. I left my washcloth on the floor and she rehung it instead of giving me fresh. Disgusting. Cocktail hour and breakfast were delightful and delicious. The wine was palatable. Can't beat the concierges. All of them charming, welcoming, creative, helpful and informative.
Comment from Hotel Management
Sep 16, 2017 by Sam, Hotel Management
I sincerely apologize for the washcloth. I would agree, gross. I have talked with our housekeeping staff to make sure this doesn't happen again. I am happy to hear the rest of your stay was great. We are lucky to have amazing, fun loving concierges! Give us a call next time you make it back. See ya around!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Beautiful historic building. Great staff. Delicious breakfasts.
Comment from Hotel Management
Sep 16, 2017 by Sam, Hotel Management
Thanks for the review! Come back anytime!
5 out of 5
by Stephen

Wonderful escape!

Posted Aug 24, 2017 on Hotels
This was an amazing hotel. Full of elegance, charm, and a folksy ambience. The breakfast was simple and so tasty, the room was spotless and well equipped. Would highly recommend this hotel, you will have a great experience.
Comment from Hotel Management
Sep 21, 2017
Hi Stephen! Thank you for the great review! I'm so happy you enjoyed your stay! Give us a call when you can make it back! Samantha General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
I hope to return for another stay. It is a wonderful hotel. It is a nice mix of hotel and B&B
Comment from Hotel Management
Sep 21, 2017 by Samantha , Hotel Management
Please come back any time!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Aug 18, 2017
Our stay at Princess Anne was wonderful! All of the staff that we met were super friendly and extremely helpful. If I am ever back in the Asheville area, I would definitely stay here again!
Comment from Hotel Management
Aug 19, 2017 by Samantha, Hotel Management
It was great meeting you and your mom! We are thrilled you two had a great visit. Call us when you can make it back.
5 out of 5
by Dennis

Wonderful place

Posted Aug 16, 2017 on Hotels
Great place. Highly recommend it. Evening drinks and the breakfast were fantastic.
Comment from Hotel Management
Sep 21, 2017
Thanks Dennis! Please come back any time! Samantha General Manager