I should have booked directly with Marrriott instead of Expedia. I was charged extra and didn't earn any points.
Comment from Hotel Management
Dec 13, 2016 by Scott K, Hotel Management
Thank you for sharing feedback regarding your recent stay. I am glad to hear you enjoyed our convenient location and were able to take advantage of the Biltmore tickets we sell.
I am truly sorry about the discomfort from the sleeper sofa, and can very much understand this frustration. In regards to your Marriott points, please contact our hotel directly so I can discuss this with you.
Again, thank you for the feedback and for staying with us.