This hotel was clean, the staff was friendly and helpful, and the breakfast was solid. However our room (and our 2 friends' rooms) smelled like cigarette smoke. We were on the 3rd floor which I'm guessing used to be smoking rooms. There were signs everywhere that said "This hotel is 100% smoke free" but it sure didn't smell like it had been that way for long. When we got home our luggage and clothes still smelled like old smoke. Yuck. Definitely wouldn't be good for people with asthma or allergies.
Comment from Hotel Management
Aug 27, 2016 by Sam, Hotel Management
Thank you for taking the time to leave us a review. On behalf of the entire staff, I would like to apologize for the smell you encountered in your rooms. We are 100% smoke free, and that smell being in any of the rooms is completely unacceptable. We will do everything we can to remedy the situation, and we hope to have a chance to exceed your expectations the next time you're in Asheville!