Ratings based on 355 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Hilton Head, SC

Ho Hum

Posted Nov 12, 2017
Pros: Cleanliness, location, and breakfast. Decent access to freeway without the noise.
Cons: Mattress was hard and couch uncomfortable
Thought this hotel was “ok”. Hotel was very clean and breakfast was good. The decor, furnishings and color in the rooms were not my preference. Seemed like a lame attempt at going retro. Couch was uncomfortable and bed was small and hard. Elevators are very old and slow, 2 people were stuck in the elevator when we went to use it. Fireman were there getting them out.
4 out of 5
by Dustin

Posted Sep 9, 2017 on Hotels
Nice place with good service. Breakfast was bad. No waffle maker, eggs were runny and bacon was not even real bacon
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Easy to find. One bed was not as comfortable as the other
5 out of 5
by Shelly J Wilson

Posted Aug 23, 2017 on Hotels
Clean hotel and friendly staff Convenient to downtown, restaurants and UNC Asheville
5 out of 5
by A verified traveler

Good choice

Posted Jul 10, 2017 on Hotels
Very pleased with our stay. Hot tub wasn't so hot but everything else was wonderful and clean.
3 out of 5
by R Michael

Good value

Posted Jul 1, 2017 on Hotels
Good value
3 out of 5
by John

False advertising their "kitchens."

Posted Jun 7, 2017 on Hotels
Springhill practices false advertising by claiming they have full kitchens. THEY DO NOT HAVE FULL KITCHENS. They have a mini fridge, with no freezer, a tiny micro and a small sink. That's it.
4 out of 5
by AMBER H.

Good place

Posted May 29, 2017 on Hotels
Nice place to stay. Clean hotel and the staff members were super nice. My only complaint is the people above us stomped around their room until very late and kept my kids up. Overall it was a pleasant stay.
5 out of 5
by A verified traveler

Posted Apr 29, 2017 on Hotels
The breakfast left a lot to be desired, but the staff was great. Will stay again when in the area.