Ratings based on 47 Verified Reviews

4.7 out of 5
90% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by michael

Great getaway , go back 100 years

Posted Jan 6, 2017 on Hotels
Very friendly and courteous staff. Great breakfast!!!
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you Michael! We are so glad you enjoyed your stay, we hope to see you again soon!
4 out of 5
by Nancy L

Convenient to downtown Hendersonville NC

Posted Jan 2, 2017 on Hotels
I would definitely stay there again, but, they need better windows- traffic zoomed by the hotel all night long on the two-lane, one way street. I kept thinking the windows were open it was so loud. Also, the breakfast wasn't so great. Pancakes and yogurt good, eggs and bacon were awful.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thanks for staying with us Nancy! The windows in the house are original to the house, 1880 so they do let some of the street noise in. We have several rooms in the back of the house that are much quieter. I wish you would have let someone know about your breakfast and we could have corrected the problem immediately. Our breakfasts our very important to us and we would love to know when our guest are displeased.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Historic hotel in the heart of town

Posted Dec 2, 2016
Pros: location
Cons: the bathroom
Location: right next to downtown with its many bars and restaurants
Lovely building and wonderful, welcoming staff. Very tasty breakfast, too. We had the third-floor back bedroom which is actually two adjoining spaces, each with a queen bed. It was perfect for our small family! The only less-than-stellar part of the room is the bathroom which, although very clean, needs updating.
Comment from Hotel Management
Mar 20, 2017 by Kathy, Hotel Management
Thank you for staying with us and we are so happy you enjoyed your stay. That bathroom is set to be remodeled this winter.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
My only complaint was that the restaurant was closed and it did not say this on website. FYI, it is seasonal. We had so looked forward to etouffee. Sangria at 4pm was very good.
Comment from Hotel Management
Dec 3, 2016 by General Manager, Hotel Management
Thank you for your review. I am sorry you missed the restaurant and we have updated it on our website. Hope to see you again soon!
4 out of 5
by A verified traveler

A taste of the past, more than just a room

Posted Nov 23, 2016 on Hotels
It is all about the atmosphere. I could get a modern room in an impersonal hotel with modern conveniences. That is not why we go to a B and B. The owners and the managing staff are just the kind of special people you want to be around. One of the owners, a writer himself, almost makes you feel like a character in a book. This is our third stay with Charleston. It is in itself a piece of history, well over a century old. Add in hand picked furniture and decor with their personal Inn Keeper style and you have much more than a room. The wine and cheese hour is also a big draw for us. It is as social as you want it to be or just retire to a quiet corner and read a book. Don't miss their breakfast, it is always good and often something a little "out of the box". Unique that is, not literally out of a box ( - :
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for your kind words and continuing to come back to the Inn over and over. A return visit is the greatest compliment we can get. Look forward to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to downtown

Posted Nov 21, 2016
Very nice ,close to restaurants and downtown Hendersonsville, very nice staff and breakfast was good ,easy parking
Comment from Hotel Management
Nov 22, 2016 by Kathy, Hotel Management
Thank you for your review. We are glad you enjoyed your time with us. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 15, 2016
What a wonderful experience! The combination of staff and charming inn provided an excellent respite for my husband and me.
Comment from Hotel Management
Nov 18, 2016 by Kathy, Hotel Management
Thank you Tammy!! We hope you come back and visit us again very soon!
4 out of 5
by A verified traveler

Great historic hotel on Main St.

Posted Nov 14, 2016 on Hotels
This is a great hotel that is a historic building in a good location right on Main St. The staff is amazing - very friendly and helpful. You can hang out on the huge front porch or inside in several living rooms. The restaurant in the hotel serves the best breakfast, and dinner was fabulous. Only negative is if you are a light sleeper - the road noise is loud, the bed is hard and the transom window over the door lets in lots of light. I had a tough time sleeping.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for your review. Please call the Inn before your arrive on your next visit and we can make sure you get a room in the house that is located in the back of the house and does not have a transom over the door.
5 out of 5
by A verified traveler

Perfectly Quaint Little Inn for Our Anniversary

Posted Nov 8, 2016 on Hotels
The Charleston Inn was a perfect little getaway for our 11th wedding anniversary! We checked in and were able to pour ourselves glasses of complimentary wine and eat several different cheeses. The Inn was perfectly quaint and stylish with an antique and comfy vibe. The employees were friendly and kind. Our room was on the front side of the Inn, so we had a view of the street. It had a fireplace, but we couldn't figure out how to work it (it wasn't truly cold enough for it anyway). The Lantern restaurant that is on the lower level of the Inn was a little pricey but delicious! We walked around the town after dinner. We were surprised that it contained so many shops, bars, and restaurants in their shopping district! Breakfast the next morning was delicious! We were disappointed we couldn't stay another night. We checked out and went to see the Christmas decorations at Biltmore (which I highly recommend also). The only thing I would have changed was that I would have brought a fan to drown out the traffic noise. The Inn is located on a busy street, so of course you can hear traffic noise. Overall, our stay was perfect!
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for your review! We are happy you enjoyed your stay with us and hope to see you again soon!
5 out of 5
by A verified traveler

Romantic Getaway

Posted Oct 31, 2016 on Hotels
Fabulous B&B! Lots of cute shops and restaurants within walking distance, and the restaurant attached is fabulous!!! GREAT breakfast in the morning, wine and cheese in the afternoon, who could ask for more?
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you so much for the review! We are happy you enjoyed your stay with us and hope you will return again soon!