Tru By Hilton Asheville East

Photo gallery for Tru By Hilton Asheville East

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Tru By Hilton Asheville East

Tru By Hilton Asheville East

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1500 Tunnel Road, Asheville, NC, 28805

Explore the area

  • Popular LocationNorth Carolina Arboretum17 min drive
  • Popular LocationBent Creek Experimental Forest17 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)24 min drive
  • Popular LocationPisgah National Forest39 min drive

Choose dates to view prices

About this area

Asheville

Located in Asheville, Tru By Hilton Asheville East is near the airport. Biltmore Estate and Pack Square are notable landmarks, and travelers looking to shop may want to visit Asheville Mall and Biltmore Park Town Square. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including outlet shopping and winery tours.

What's nearby

  • Folk Art Center - 3 min drive
  • Blue Ridge Parkway Visitor Center - 5 min drive
  • North Carolina Arboretum - 17 min drive
  • Bent Creek Experimental Forest - 17 min drive
  • Pisgah National Forest - 39 min drive

Getting around

  • Asheville Regional Airport (AVL) - 24 min drive

Restaurants

  • Cocula — 12 min walk
  • Okie Dokie's Smokehouse — 5 min drive
  • Native Kitchen and Social Pub — 6 min drive
  • Cheddar's Scratch Kitchen — 6 min drive
  • IHOP — 6 min drive

About this property

Tru By Hilton Asheville East

Hotel in Asheville with 24-hour fitness center and 24-hour business center
This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a 24-hour front desk are onsite. All 86 rooms offer free WiFi, LCD TVs, and hair dryers. Guests will also find ironing boards and desks. Housekeeping is available on request.
Tru By Hilton Asheville East offers 86 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Asheville hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru By Hilton Asheville East Hotel
Tru By Hilton Asheville East Asheville
Tru By Hilton Asheville East Hotel Asheville

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 44 out of 69 reviews
5 - Excellent 64%
Rating 4 - Good. 16 out of 69 reviews
4 - Good 23%
Rating 3 - Okay. 5 out of 69 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 69 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 69 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be looking for this chain wherever we go. It was small, had an open feeling about it. Each room had plenty of plugs. I wish there was a microwave but didn’t miss it. Pool table, fire pit, and an real breakfast!
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good. Although a basic hotel, the small pool was nice, the fitness center was more than adequate, and the breakfast was delicious each morning. It has a modern feel and was very clean. The only downsides was the ten ton hotel room door (difficult to maneuver because it was so very heavy), and the fact that you could hear every footstep thump from the room above you. My husband fell down the steps and the front desk man, the lady who set up the breakfasts, and another hotel employee were caring and helpful. We thank them very much!
Stayed 3 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude and unhelpful concierge.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a new and modern hotel
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Decor was very European. Nice change No tea/coffe in room. Staff were always behind desk but not very personable
Stayed 1 night in Sep 2021