Breakfast area

Reviews of Wingate by Wyndham Fletcher at Asheville Airport

2.5 out of 5
Wingate by Wyndham Fletcher at Asheville Airport
31 Airport Park Rd, Fletcher, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews" "
Rating 8 - Good. 278 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, dirty elevator, poor breakfast menu, rude staff.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Pia, Thank you for the feedback. We sincerely apologize for the cleanliness issues you encountered during your stay and the inconvenience it may have caused. We strive to provide our guests with fresh and spotless time with us but regret that this was not your experience. We will share your remarks with our housekeeping team. Furthermore, we regret your concerns regarding our breakfast offerings and are sorry for any unpleasant interaction you had with our associates. We will review your comments with the appropriate individuals. Thank you again; we hope to welcome you back in the future for the exceptional hospitality you deserve.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food close to airport, hotel offered shuttle
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Lena, Thank you for choosing Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to know that you had an enjoyable stay and that our prime location near the airport and convenient shuttle service made for a memorable experience. Thank you again for being our guest; we look forward to your next visit.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Diane

Business traveler, Traveled with family
Liked: Property conditions & facilities
Carpet need update
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Diane, Thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we are disappointed knowing we did not meet every expectation. We will address your concerns regarding the carpet with our team, and we are grateful for your patience. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Joe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Joe, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that we exceeded all of your expectations and that you enjoyed your visit. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Available shuttle that takes you across the street to airport.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Terrence, Thank you for the generous comments about your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to know we provided you with comfort, convenience, and a peaceful night's sleep after your long journey, and we appreciate your praise for our complimentary airport shuttle. We hope we are the first hotel you think of on your future visits to Asheville!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Becky, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Andrew, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Donna, We are thrilled you had an excellent stay at Wingate Inn by Wyndham Fletcher at Asheville Airport, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was FANTASIC! Room is clean. Had 1 small hiccup with a chair in the room. No biggie.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Sabrina, Thank you for the five-star review and for taking the time to tell us about your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased that you were impressed with our well-kept accommodations and the outstanding service provided by our front desk staff. We will be sure to share your enthusiastic compliments with our associates. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here when flying out of Charlotte airport which is literally across the street. This experience, like our first, was excellent! Our room was clean neat and comfortable. Staff is very polite and helpful. You really don’t need it but they offer an airport shuttle and the drivers are really friendly and helpful. The free warm continental breakfast is a big bonus and was very good and plentiful. Pay to park on their lot for $10 a day. Can’t ask for anymore, great job everyone and thanks for another great stay!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Mark, Welcome back to Wingate Inn by Wyndham Fletcher at Asheville Airport! We are pleased to know that we continue to exceed your expectations and that our well-kept property and courteous associates made for a memorable experience. It is also good to see that you loved our convenient shuttle service. Our complimentary breakfast buffet is popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. Thank you again; we look forward to welcoming you back soon.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Staff person at check in went beyond expectations to help us put!
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on Apr 5, 2024
Dear William, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. We look forward to your return.Best Regards,Elisa Campos,General Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Great staff!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear George, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

GLENN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from General Manager on Apr 2, 2024
Dear Glenn, Thank you for the five-star review and for taking the time to tell us about your visit. We are pleased that you had a perfect stay and that we exceeded all of your expectations. Asheville always has something exciting going on, so we look forward to seeing you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities
The water boiler burst and there was no water to take a bath--bathroom toilet could not flush because of no water. Hotel said they called maintenance but did not know when they would be there repair. I left at 9 am still no repairs. Terrible experience
Stayed 1 night in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Judy, Thank you for the feedback. We sincerely apologize for the lack of hot water during your stay and that you were inconvenienced by it. We certainly understand the frustration you must have felt and are grateful for your patience in this matter. We will address your concerns with the appropriate individuals to ensure a better guest experience going forward. Thank you again for the review; we hope to have the opportunity to provide you with the exceptional visit you deserve. Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Donna, Thank you for the kind rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is DIRECTLY across from the airport. The staff were friendly and courteous. The rooms was spacious, clean and comfortable. the bed was AWESOME. I will stay here whenever I fly in/out of Asheville!!!
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 1, 2024
Dear Margaret, Thank you for the perfect review and for taking the time to tell us about your stay. We are pleased that you were impressed with our cordial associates, comfortable accommodations, and ideal location. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we are excited to see you again soon at Wingate Inn by Wyndham Fletcher at Asheville Airport. Safe travels!Best Regards,Elisa Campos,General Manager

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Its was perfect for overnite stay.
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 31, 2024
Dear Pat, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 29, 2024
Dear Andrea, Ratings like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the airport
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 25, 2024
Dear Kristie, Thank you for the generous review of your recent stay at the Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased you found our location to be perfect for your plans. Off I-26 and less than a mile from Asheville Regional Airport, we love that our hotel puts our guests close to the Blue Ridge Mountains, Biltmore Estate, and Sierra Nevada Brewing Co., as well as downtown Asheville's shops and restaurants! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Tanya, centerville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay - clean- pretty basic- nice breakfast buffet for the price. I would definitely stay there again for the value.
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 25, 2024
Dear Tanya, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience of excellent value for every guest. It is always a pleasure to know our guests could take advantage of our extras like free parking, free airport shuttle service, complimentary breakfast, and Wi-Fi, in addition to a heated indoor pool and fitness center! We appreciate you sharing your feedback and look forward to seeing you again on your next visit to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

william, Harrisburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff clean rooms
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 25, 2024
Dear William, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Also, maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

6/10 Okay

Buddy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hallway and bathroom seemed dirty
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Dear Guest, Thank you for your candid feedback. We sincerely apologize for the cleanliness issues you encountered in your bathroom and our hallway. We always want to exceed our guest's expectations, and we are disappointed this did not happen during your visit. Your concerns will be shared with our housekeeping team, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to make your stay exceptional.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness
The employees were very friendly and helpful. Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Dear Kathy, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport. We hope you choose to stay with us again whenever you return to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to airport and shopping/ restaurant
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Emily, Thank you for the generous review of your recent stay at the Wingate Inn by Wyndham Fletcher at Asheville Airport. We are pleased you found our location near the airport, shopping, and restaurant to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, well kept, well staffed and clean.
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 20, 2024
Dear Roland, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay here and always a great stay. Thank you!
Stayed 2 nights in Mar 2024
Response from Elisa Campos General Manager on Mar 19, 2024
Dear Katie, Thank you for the kind words about your most recent visit to Wingate Inn by Wyndham Fletcher at Asheville Airport. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home. We look forward to your next stay and until then, wish you safe travels.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mellisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast bar, friendly staff
Stayed 2 nights in Mar 2024
Response from Elisa Campos General Manager on Mar 19, 2024
Dear Mellisa, Thank you for the lovely review of Wingate Inn by Wyndham Fletcher at Asheville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. As a valued customer, your feedback will be shared with our team to inspire and motivate them to deliver exceptional customer service. Also, our complimentary breakfast buffet is popular with our guests, and we are pleased you enjoyed it too! Starting each morning with eggs, bacon, waffles, and more helps to kickstart your day in a great way. We appreciate your kind comments and look forward to hosting you again.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Jacki

Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Jacki, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to your return and wish you all the best with your future travels.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Todd, Springboro

Liked: Cleanliness, property conditions & facilities
Yug
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Todd, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to welcoming you back on your next visit.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Louise

Staff welcoming and helpful. Shuttle service great.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Louise, Thank you for the generous comments about your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are thrilled to know you liked the service provided by our staff, and we appreciate your praise for our complimentary shuttle. We hope we are the first hotel you think of on your future visits to Asheville!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Elisa Campos General Manager on Mar 4, 2024
Dear James, Ratings like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean hotel
Stayed 1 night in Feb 2024
Response from Elisa Campos General Manager on Mar 1, 2024
Dear Chris, We want to thank you for choosing to stay with us at Wingate Inn by Wyndham Fletcher at Asheville Airport. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely. Best Regards,Elisa CamposGeneral Manager

8/10 Good

Mark

Stayed 1 night in Feb 2024
Response from General Manager on Mar 23, 2024
Dear Mark, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to serving you again in the future.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place so clean and the staff are excellent..
Response from Elisa Campos General Manager on Feb 25, 2024
Dear Ann, Thank you for sharing your experience at Wingate Inn by Wyndham Fletcher at Asheville Airport. Thank you for the fantastic rating and for taking the time to post your review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We are also glad you loved how spotless our property was. We appreciate your feedback and look forward to welcoming you back soon.Best Regards,Elisa CamposGeneral Manager

6/10 Okay

Emily

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Elisa Campos General Manager on Feb 24, 2024
Dear Emily, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Breakfast was perfect and served early before my 8:00am flight. Love the shuttle service, the driver went above and beyond. Can’t wait to stat again.
Stayed 1 night in Feb 2024
Response from Elisa Campos General Manager on Feb 22, 2024
Dear Joyce, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport and for your excellent rating. It is always a pleasure to know our guests could take advantage of our extras like free parking, free airport shuttle service, complimentary breakfast, and Wi-Fi, in addition to a heated indoor pool and fitness center! We appreciate your kind compliments regarding our shuttle driver, and we will share your comments with him. Thank you again for sharing your feedback, and we look forward to seeing you again on your next visit to Asheville.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Michael

Nice staff, clean. Just the basics, no bells and whistles.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Michael, Thank you for the excellent review of your stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We strive for excellence, so we are thrilled you appreciated not only our clean property and quiet atmosphere but also the exceptional service from our devoted associates. Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, convenient
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Robert, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that you were impressed with our well-kept property along with location and outstanding service. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa Campos,General Manager

2/10 Terrible

pamela

Stayed 1 night in Feb 2024
Response from General Manager on Mar 22, 2024
Dear Pamela, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best Regards,Elisa CamposGeneral Manager

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Property was as expected for the price. Unfortunately there was no heat in the first room. Was moved to another room which smelled a little like a past smoker had been in it (they attempted to clean the air) but otherwise OK
Stayed 1 night in Feb 2024
Response from General Manager on Feb 6, 2024
Dear Thomas, Thank you for choosing Wingate Inn by Wyndham Fletcher at Asheville Airport and for your nice rating. We hope you enjoyed some aspects of your stay. However, we are sorry for the issue you had in your initial room and the specific concern you encountered in your room. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We are grateful for your patience and hope to welcome you back in the future.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfy, staff were superb, I am extremely hard to please. This place suited my needs. I don’t think I had any complaints at all.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Michelle, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Asheville. Thank you again, and safe travels!Best Regards,Elisa Campos,General Manager

10/10 Excellent

Larry

Traveled with family and small children, Traveled with family
This was a personal/family business trip. The property is extremely clean, staff super nice, enjoyed the breakfast, and had a great time with my grandson in the pool. He has requested we stay here next time we travel. Definitely recommend.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Dear Larry, Thank you for choosing Wingate Inn by Wyndham Fletcher at Asheville Airport and for your perfect rating. We are thrilled to learn that you and your family thoroughly enjoyed our spotless property in addition to devoted associates and the delicious breakfast we serve. We appreciate you mentioning the time spent in the pool. Thank you once more for your recommendation to future guests and we look forward to your next visit to the area.Best Regards,Elisa Campos,General Manager

10/10 Excellent

Eliza, Royal Palm Beach

Stayed 1 night in Jan 2024
Response from Elisa Campos General Manager on Feb 1, 2024
Dear Eliza, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Wingate Inn by Wyndham Fletcher at Asheville Airport.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Joseph, Manteo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room at a reasonable price.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Joseph, Thank you for staying at Wingate Inn by Wyndham Fletcher at Asheville Airport and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience of excellent value for every guest. It is always a pleasure to read that you loved our immaculate and relaxing accommodations. We appreciate you sharing your feedback and look forward to seeing you again on your next visit to Asheville.Best Regards,Elisa Campos,General Manager

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from General Manager on Mar 23, 2024
Dear Robert, Thank you for the kind rating. We are glad you enjoyed your time here at Wingate Inn by Wyndham Fletcher at Asheville Airport. We look forward to making many more great memories with you anytime your travels bring you to our area.Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Mandie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the airport, very clean
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Dear Mandie, Thank you for the five-star review and for taking the time to tell us about your stay. We are pleased that you were impressed with our proximity to the airport along with the spotless property. We will be sure to share your enthusiastic compliments with our staff. Asheville always has something exciting going on, so we hope to see you again soon. Safe travels!Best Regards,Elisa CamposGeneral Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 25, 2024
Dear Andrea, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Wingate Inn by Wyndham Fletcher at Asheville Airport. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Elisa Campos,General Manager

2/10 Terrible

Maria Irene

Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Maria, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free visit, and we did not live up to your expectations. We hope you will give us another chance to provide you with the hospitality for which we are known. Best Regards,Elisa Campos,General Manager

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Robert, Thank you for your rating. We want every guest to have an exceptional experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver the excellent hospitality for which we are known.Best Regards,Elisa Campos,General Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 21, 2024
Dear Daniel, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Wingate Inn by Wyndham Fletcher at Asheville Airport soon!Best Regards,Elisa CamposGeneral Manager