Ratings based on 177 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Asheville NC

Nice

Posted Jan 21, 2018
The hotel was just as expected except the description says there is a restaurant. The restaurant is actually a cafeteria in a different building and is not a part of the hotel.
Comment from Hotel Management
Jan 22, 2018 by General Manager, Hotel Management
Dear Luek, thank you for sharing your experience at Fairfield Inn Asheville Airport. We are pleased you had an overall nice stay and enjoyed being with us. We hope to see you again soon. Best Regards, Chad Henderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from nc

Posted Jan 8, 2018
Great experience clean nice and right across from the airport
Comment from Hotel Management
Jan 8, 2018 by General Manager, Hotel Management
Dear Tim, thank you for sharing your kind review of Fairfield Inn Asheville Airport. We are pleased to read our location close to the airport worked out well for you and that you thoroughly enjoyed your time with us. We hope to be your hotel of choice every time you visit this area. Best Regards, Chad Henderson, General Manager
4 out of 5
by Wanda

Pleasant

Posted May 15, 2017 on Hotels
It was a good stay...wish I could have stayed longer to enjoy all the amenities the hotel had to offer. I was there for a church event. Some of the toiletries were not supplied (mouth wash/toothpaste). Otherwise I had a enjoyable time. There should be a time for adults to be able to swim (like from 9-10 pm)...children dominated the area.
Comment from Hotel Management
May 17, 2017 by James, Hotel Management
Dear Wanda, thank you for sharing your feedback about your stay at Fairfield Inn Asheville Airport. I am delighted to know you were impressed with most of the aspects of our hotel, but we also appreciate your observation and have taken a note of it. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Best Regards, Chad Henderson, General Manager
5 out of 5
by alison

Posted Mar 28, 2017 on Hotels
Need better curtains on first floor units !!!!!!!
Comment from Hotel Management
Mar 30, 2017 by James, Hotel Management
Dear Alison, I am glad you had a great time with us and enjoyed our service and facilities. We also appreciate your suggestions. Thanks for being our guest, we look forward to welcoming you back to Fairfield Inn Asheville Airport. Best Regards, Chad Henderson General Manager
3 out of 5
by jackie

Overpriced

Posted Mar 26, 2017 on Hotels
Fair at best. OVERPRICED. The staff was exceptional though.
Comment from Hotel Management
Mar 28, 2017 by James, Hotel Management
Dear Jackie, We pride ourselves in being part of the Marriott family, and we're sorry that your experience fell short of expectations. With our convenient location, pleasant staff and great amenities, we feel we provide the value our guests are looking for. Your concerns will be discussed with my staff so we can continue to improve. We hope you'll consider staying with us again. Best Regards, Chad Henderson General Manager
1 out of 5
by A verified traveler

Bedbugs!!!!!

Posted Dec 15, 2016
Woke up in the middle of the night to bedbugs. Never staying here again!!!
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Thank you for staying with us and sharing a review. Though we are confident this would be an isolated incident, we take comments like yours seriously. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction. Best Regards, Chad Henderson General Manager
5 out of 5
by Robert B from Desert Hot Springs, CA

Great place near airport

Posted Aug 2, 2016 on Hotels
Very happy with our one night stay, would be first choice if in Asheville again
Comment from Hotel Management
Aug 28, 2017 by James, Hotel Management
Dear Guest, Thank you for the great review! We love knowing how pleased you were with our location and appreciated the easy access to the Airport. Thanks for choosing the Fairfield Inn Asheville Airport. We hope you will make the same choice when your travels bring you back to Asheville. Best Regards, Chad Henderson General Manager
4 out of 5
by Peter from New Jersey

Posted Jul 22, 2016 on Hotels
Convenient to airport. Reliably efficient, clean and comfortable.
Comment from Hotel Management
by James, Hotel Management
We are delighted you enjoyed your stay at our hotel. Thank you for the great review! I am glad our proximity to the airport made your travels more convenient. We are the best place to stay when you are flying in or out of Asheville. Thanks again for choosing the Fairfield Inn Asheville Airport. We hope to welcome you here again soon. Best Regards, Justin Moody General Manager
5 out of 5
by Cary

Posted Jul 1, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by James, Hotel Management
Thank you for choosing to stay at our hotel and for the perfect rating. We work hard to make sure our guests enjoy every aspect of their stay, so feedback such as yours tell us that we are succeeding. It was great to have you here, and we hope to see you again soon. Best Regards, Justin Moody, General Manager
4 out of 5
by April

Posted Jun 20, 2016 on Hotels
Breakfast was great. Best hotel coffee I've had. We stayed on our way to Florida, and on the way back. Extremely pleasant staff. Bathrooms need some upgrading, but it served its purpose of a one night stay. Lots of road construction going on outside, made it a little confusing getting in and out. Eat at Circle B, right next to the hotel, it has amazing BBQ.
Comment from Hotel Management
Jun 23, 2016 by James, Hotel Management
We are delighted you enjoyed your stay with us at the Fairfield Inn Asheville Airport and thank you for sharing your feedback. We are so happy to hear you enjoyed our complimentary breakfast and the attentiveness of our staff. We know how important it is to send you off on your day rested and well fed. I have shared your comments with our concerned team members regarding the bathroom. Feedback like yours helps us in improving our amenities and services. We appreciate you being our guest and hope to see you again soon.  Best Regards, Justin Moody General Manager