Ratings based on 332 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Best mattresses ever!

Posted Jul 16, 2017
Our family loved our suite and the amenities, and the mattresses were the best I'd ever slept on! Very friendly staff, especially the lovely woman managing the breakfast. She made our morning!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Not the friendliest staff

Posted Jun 30, 2017
At check in, I was informed their pool was down due to maintenance. No where was this posted on Expedia. I informed the front desk clerk of this and that I specifically chose this hotel because of the outdoor pool. Needless to say this was disheartening. She handed me a $15.00 Starbucks gift card because she "felt bad". Big deal. We paid for a amenity we were not able to use. Lady running the breakfast was awesome. She worked her tail off, was very polite and made sure the guests had what they needed. She was the standout employee among everyone we encountered. Give this lady some recognition! We reserved a room for 3 nights (Sat, Sun, and Mon). We asked the front desk clerk (Nicki) if we could extend our reservation 2 more days, checking out on Thursday.She said we could but the price would increase. What???? She said they are busier during the week than the weekends. I asked if they could keep the price the same. She said no, that they were a "corporate" location. Thank you for not accommodating us. This was rude, and completely turned us off of Hampton Inns across the board. We checked out after our 3 days and went elsewhere. Please avoid putting people in a customer service position when this is not their strong trait.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowling Green, Ky

In town for a family wedding!!

Posted Jun 9, 2017
I travel with my 4 year old grandson and the staff was so very friendly and helpful to both him and I both. I loved my stay as well as I do at most Hampton inns if not better.
5 out of 5
by Robert K.

Great Stay

Posted May 22, 2017 on Hotels
The staff and property provided all needs at a high standard.
Comment from Hotel Management
Jun 2, 2017
Thank you for your kind words. We strive daily to ensure that all of our guests receive the highest level of service. Thank you for staying with us and we look forward to seeing you again soon. Sharon Davidson, General Manager
5 out of 5
by Daniel

Posted May 11, 2017 on Hotels
Room was clean and nice, no complaints. Breakfast was pretty good too.
5 out of 5
by peggy

Posted Apr 28, 2017 on Hotels
The shuttle service to the surrounding areas within 5 miles was fabulous!
Comment from Hotel Management
Jun 2, 2017
I am so glad to hear that you were able to take advantage of our complimentary shuttle. I do hope that you will come back and stay with us again soon. Sharon Davidson, General Manager
5 out of 5
by Stephen

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
by A verified traveler

Great Stay

Posted Mar 26, 2017 on Hotels
Traveling the Blue Ridge Parkway - great location to stay, very close to the Parkway. Great Breakfast - very clean
5 out of 5
by Joy

Overnight stay

Posted Mar 20, 2017 on Hotels
Nice overnight stay. Good breakfast in the am and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lewis

Awesome suite! Very personable and helpful staff.

Posted Mar 19, 2017
Room was very clean and beds were very comfortable. I would definitely stay here again!