Ratings based on 350 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from london
Posted Jan 8, 2018
Nice cosy hotel just outside of ashford. Staff friendly and polite and nice restaurant in hotel with pub across the car park
for Everyoneby A verified traveler
Good location for channel tunnelPosted Dec 24, 2017
Used as a stop over having been in France. Large room and clean. Staff friendly and helpful.
for Everyoneby A verified traveler from Plymouth
Convenient hotel for travellersPosted Dec 18, 2017
A great hotel well placed at the A20. Close to the outlet stores and Eurotunnel. The staff are very friendly and the the rooms are spacious and very clean.
Posted Oct 6, 2017 on Hotels
As expected for a holiday inn comfortable room but nothing spectacular. Hotel rundown and in need of refurb.
DisgustingPosted Oct 2, 2017 on Hotels
The bathroom was disgusting (I have pictures) and the carpet was also filthy and heavily stained. Room 18.
Posted Sep 22, 2017 on Hotels
Hotels .com did not forward my booking and therefore there was no room available for my wife and I after our long journey to Ashford. The hotel was brilliant and found us another room locally at no extra cost.
Posted Sep 10, 2017 on Hotels
Nice hotel, thought the breakfast was a bit pricey though.
Upgraded roomPosted Sep 4, 2017 on Hotels
The hotel called us a week before to let us know there was a wedding. We were a bit concerned because after previous experience of hotel weddings we deliberately only book budget hotels on a Saturday to avoid them, but this was a Friday. When we checked in, the receptionist told us we'd been allocated a room as far away from the wedding as possible. It was in fact a business room. It was bigger than the ground floor of our house! We weren't disturbed by the wedding at all, although there was quite a bit of road noise. Unfortunately we encountered the wedding party at breakfast which we could have done without as they were very noisy, but at least we got to sleep.
Posted Aug 31, 2017 on Hotels
for Everyoneby A verified traveler from quebec
Very Nice hotel on a Highway, car is a must.Posted Aug 31, 2017
Very good night there. Nice restaurant, good bed, and a grass yard with BlackBerries plants. A playground outside for Kids. Staff not very smily but helpfull.