Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Alameda CA

Excellent hotel in Hakone

Posted Apr 7, 2016
Our stay at the Hotel Okada was extremely relaxing. The service, food, and onsen facilities were all great. Our room was quite large and equipped with our own private bath on the patio. It was well worth the extra money. All in all it was a really great value for what we got too. I would definitely stay there again. My only complaint was that it was really crowded as the hotel was completely booked up, but with the level of service and amenities I can see why.
4 out of 5
by kyoungyoung from 서울

한적하고 편안한 휴식을 위한 공간

Posted Jan 18, 2016 on Hotels
온천이 좋았어요~ 전체적으로 편안한 분위기 입니다~
5 out of 5
by Hung Chye

Hotel Okada Hakone

Posted Dec 21, 2015 on Hotels
We opted for a Japanese Style room and the room is very big for my family of 4. The in-room dinner is sumptuous. The spa is great but need a 3-min walk outside the hotel.
4 out of 5
by A verified traveler from California

Posted Nov 26, 2015
Pros: Good onsen
Cons: general condition of the hotel, a bit old
Location: a bit far from the downtown station area
we enjoyed our stay there for a short 2 day trip from Tokyo.
3 out of 5
by KIN YEE

This traveler left a rating score only Posted Nov 24, 2015 on Hotels
5 out of 5
by Cheryl

This traveler left a rating score only Posted Nov 14, 2015 on Hotels
2 out of 5
by TUNG

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
4 out of 5
by HO YEE

Good

Posted Oct 26, 2015 on Hotels
Good but a little bit old.
5 out of 5
by A verified traveler

Overall ok

Posted Oct 26, 2015 on Hotels
The service was really good. The food was great. The private hot spring was very nice. The hotel was a little bit old and the air conditioner was weak.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2015 on Hotels